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Unit 02

IT职业英语教程一级授课课件

Teacher’s Courseware

Level One EPTIP English Course for IT Professionals

Unit 2

Between Colleagues

同事之间

Contents

Helping each other Listening&speaking

Indirect answers Technical telephone conversations Introduction to Windows Reading

Writing e-mails about help Writing

Objectives

This unit will teach you to–

?Offer or ask for help;

?Respond to others’demands and gratitude(感谢);?Give indirect answers to general questions;

?Know about Windows;

?Write e-mails about help.

2.1 Helping each other (45 min)

A.Warm-up exercises热身练习

Listen to the conversation and answer the following questions:

1.Does Mark want Jenny to do him a favor?

2.Can Jenny do it?

2.1 Helping each other

A. Warm-up exercises 热身练习

Man : Jenny ? I was wondering if you could do me a favor . Woman :What’s that ,Mark ?

Man : Well, would you take notes for me at the strategy meeting this afternoon?

Woman: I am sorry, I’d like to ,but I can’t, Mark. I’ve got two meetings to attend this afternoon. Really sorry about that! Man: Doesn’t matter. Thanks anyway.

B.Listening&speaking听说

Listen to several other conversations between Michael and his colleagues, and find out the

secret to his magic.

A week has passed, and it seems that Michael is getting on quite

well with his colleagues…

C.Answering offers and requests

回应别人的提议和要求

Speaker 1:May I help you with the workload?

Speaker 2:

Formal Thank you very much.I really need your kind help. —Accepting

Thanks for your help.

That’s very kind of you. But I think I can handle it by myself. —Refusing

But I really don’t need it right now.

Informal Thanks.That’s great. —Accepting

I really need your help.

That sounds good. But I don’t think so. —Refusing

But maybe next time.

C.Answering offers and requests

回应别人的提议和要求

Speaker 1:Could you please help me with the presentation?

Speaker 2:

Formal With pleasure.What exactly do you need? —Accepting It’s my pleasure.What can I do to help?

I am very sorry, but I’m afraid I can’t. —Refusing I’d love to help,but I am really busy right now.

Informal That won’t be a problem.

Tell me what you need. —Accepting No problem.

Sorry, but I can’t. —Refusing Oh, I really don’t have the time.

D.Offering and asking for help提出和要求帮助

These exercises introduce possible ways of Offering help;

Asking for help;

Agreeing to help others;

Disagreeing to help others.

D.Offering and asking for help提出和要求帮助

E.What would they say?他们会怎么说？

1.What would they say to each other?

Ms. Wang

Amy –Ms. Wang’s colleague

?Ms. Wang is asking Amy for a favor.

?Amy decides to help Ms. Wang.

https://www.wendangku.net/doc/1d17713728.html,plete the following conversation between Amy and Ms.Wang.

Amy is writing a project report for Ms.Wang,but she finds a form that she doesn’t understand.It’s her turn to ask Ms.Wang for help…

3.What would you say in the following situations?

For example,imagine a colleague asks you to do a small favor, and you are more than glad to offer help.What should you say to him/her?

You would probably say:

It’s my pleasure to help.Just tell me exactly what you need from me.

Now finish the situational conversations in the textbook.

2.2 Indirect answers (40 min)

A. Referring to a User Manual

建议查阅用户手册

Listen to the conversation to learn how Michael answers some questions indirectly.

B. Referring to an online FAQ

建议查阅在线常见问题

Listen to the conversation when Michael is directing a caller to an online FAQ.

C. Oral practice 口语练习

1.Replace the underlined words with the ones

in the sideboxes.

Role-play with your partner and vary the dialogues you’ve learned creatively…

2. Imagine that you work at MySQL Network. You are answering a phone call.

Play your role according to the clues given in the brackets…

D. Dictation 听写

Listen to another two telephone conversations between Michael and customers.

Fill in the blanks with the words you have heard, and learn how to forward a phone call…

D. Dictation 听写

Key:

General Computers Customer Service laptop computer operating system get help

local support center That sounds nice this great advice Can I help you? have some problems Do you mean that access

I got it

contact

tutorials

guides

1. 2.

2.3 Introduction to Windows (40 min)

A. Introduction to Windows Windows简介

Read the passage about a family of operating systems for personal computers:Windows.

Michael has to get familiar with the English version of Windows XP.

Do you have the same need?

Unit3知识点(word文档物超所值)

Please help me with Chinese. 请帮助我学习汉语。 2.实义动词的一般现在时。实义动词表示动作或状态，在句中能单独作谓语。在一般现在时中，一般用动词原形，但如果主语是第三人称单数，动词必须用第三人称单数形式。 e.g.I want to visit the Great Wall.我想游览长城。 He helps me study English.他帮助我学英语。实义动词在一般现在时中用助动词do（第三人称单数用does）构成否定句、疑问句；其答语也用do（does）。 e.g.—Do you come from the U.S.A.?你来自美国吗？ —Yes, I do.是的，我是。/No,I don’t.不，我不是。 —Does he live in England?他住在英国吗？ —Yes, he does.是的，他是。 /No, he doesn’t.不，他不是。 What does she say in the letter?她在信里说了什么？ Unit 3-topic2 基本句型 1、Kangkang,what does your mother do ? She is a teacher. 2、Maria shows a photo of her family to Kangkang. 3、Where does she work? She works in a hospital. 4、My father works on a farm. 5、She teaches English in a school. 6、She likes to play with Kitty. 1.名词所有格名词所有格的形式有两种，凡表示有生命的名词(人和动物)通常加“’s”来构成所有格，作定语，放在被修饰的名词之前。 e.g. Kate’steacher凯特的老师，my teacher’s brother我老师的兄弟，Lily’s cat 莉莉的猫，a boy’s ball 一个男孩的球，the dog’s name这条狗的名字。表示无生命事物的名词所有格时，则用由of引出的介词短语来构成，也作定语。

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人教版九年级英语全册Unit 3话题作文素材及范文

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Unit01素材文档

College English Creative Reading 3 跨文化交际英语·阅读教程 3 Unit 1 Intellectual Property

Note on the Topic Learning Objectives 1. Gain a full understanding of the concept of intellectual property; 2. Explore the differing attitudes within different societies and among different people towards the concept of ownership of ideas and how freely other people should be able to use these ideas; 3. Consider various text structures and identify contrasting information within a text; 4. Discuss and create a short role-play on the theme of plagiarism. Before You Read 1.Watch the following video and discuss the following questions with a partner. 2.Discuss the following questions with a partner. 2.1 What is the video about? This video explains what intellectual property is and the reasons why

制造业信息化发展趋势及思考教学总结

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