Not too long ago ,an incident that happened at Walt Disney touched me greatly.
A guest 36 out of our Polynesian Village resort（度假胜地）at Walt Disney was asked how she 37 her visit .She told the front-desk clerk she had had a (n) 38 vacation ,but was heartbroken about 39 several rolls of Kodak color film
she had not yet 40 .At that moment she was particularly 41 over the loss
of the pictures she had shot at our Polynesian Luau , 42 this was a memory she especially treasured.
Now ,please understand that we have no written service rules 43 lost photos
in the park . 44 ,the clerk at the front desk 45 Dis ney’s idea of caring
for our 46 .She asked the woman to leave her a couple rolls of 47 film ,promising she would take care of the rest of our show at Polynesian Luau.
Two weeks later the guest received a 48 at her home .In it were photos
of all the actors of our show, 49 signed by each performer. There were also 50 of the public procession（游行队伍）and fireworks in the park ,taken by the
front-desk clerk in her own 51 after work. I happened to know this 52 because this guest wrote us a letter .She said that 53 in her life had she received such good service from any business.
Excellent 54 does not come from policy (政策性的)handbooks .It comes from people who 55 —and from a culture that encourages and models that attitude.
36．A．working B．checking C．trying D．staying
37．A．expected B．realized C．paid D．enjoyed
38．A．disappointing B．wonderful C．uncomfortable D．important
39．A．taking B．dropping C．losing D．breaking 40．A．developed B．taken C．washed D．loaded 41．A．silly B．nervous C．calm D．sad 42．A．when B．where C．as D．which 43．A．covering B．finding C．making D．keeping 44．A．Excitedly B．Fortunately C．Therefore D．Quietly 45．A．understood B．reminded C．trusted D．discovered 46．A．workers B．guests C．managers D．clerks 47．A．printed B．shot C．unused D．recorded 48．A．film B．card C．camera D．packet 49．A．frequently B．personally C．alone D．actually 50．A．rules B．pictures C．handbooks D．performances 51．A．case B．work C．time D．position 52．A．story B．place C．photo D．show 53．A．only B．almost C．never D．nearly 54．A．advice B．experience C．quality D．service 55．A．care B．serve C．like D．know
【答案】36—40 BDBCA 41—45 DCABA 46—50 BCDBB 51—55 CACDA
We may look at the world around us, but somehow we manage not to see it until whatever we've become used to suddenly disappears. 36 , for example, the neatly-dressed woman I 37 to see -- or look at -- on my way to work each morning.
For three years, no matter 38 the weather was like, she was always waiting at the bus stop around 8:00 am. On 39 days, she wore heavy clothes and a pair of woolen gloves. Summertime 40 out neat, belted cotton dresses and a hat pulled low over her sunglasses. 41 , she was an ordinary working woman. Of course, I 42 all this only after she was seen no more. It was then that I realized how 43 I expected to see her each morning. You might say I 44 her.
“Did she have an accident? Something 45 ?” I thought to myself about her 46 . Now that she was gone, I felt I had 47 her. I began to realize that part of our 48 life probably includes such chance meetings with familiar 49 : the milkman you see at dawn, the woman who 50 walks her dog along the street every morning, the twin brothers you see at the library. Such people are 51 markers in our lives. They add weight to our 52 of place and belonging.
Think about it. 53 , while walking to work, we mark where we are by 54 a certain building, why should we not mark where we are when we pass a familiar, though 55 , person?
36. A. Make B. Take C. Give D. Have
37. A. happened B. wanted C. used D. tried
38. A. what B. how C. which D. when
39. A. sunny B. rainy C. cloudy D.
40. A. took B. brought C. carried D.
41. A. Clearly B. Particularly C.
Luckily D. Especially
42. A. believed B. expressed C. remembered D.
43. A. long B. often C. soon D.
44. A. respected B. missed C. praised D.
45. A. better B. worse C. more D.
46. A. disappearance B. appearance C. misfortune D.
47. A. forgotten B. lost C. known D.
48. A. happy B. enjoyable C. frequent D.
49. A. friends B. strangers C.
tourists D. guests
50. A. regularly B. actually C. hardly
51. A. common B. pleasant C. important D.
52. A. choice B. knowledge C. decision D. sense
53. A. Because B. If C. Although D. However
54. A. keeping B. changing C. passing D. mentioning
55. A. unnamed B.unforgettable C. unbelievable D. unreal
【答案】36．B 37．C 38．A 39．D 40．B 41．A 42．C 43．D 44．B 45．B
46．A 47．C 48．D 49．B 50．A 51．C.52．D. 53．B 54．C 55．A