2008年11月人力资源管理师四级考试真题及答案

2008年11月人力资源管理师四级考试真题及答案

【试卷结构】

卷册一：

第一部分职业道德试题（共25道题）

一、职业道德基础理论与知识部分

二、职业道德个人表现部分

第二部分理论知识试题（共100题）

一、单项选择题（26～85题，每题1分，共60分。每小题只有一个最恰当的答案，请在答题卡上将所选答案的相应字母涂黑）

二、多项选择题（86～125题，每题1分，共40分。每题有多个答案正确，请在答题卡上将所选答案的相应字母涂黑。错选、少选、多选，均不得分）

卷册二：专业能力（共6题）

一、简答题（本题共3题，第1小题8分，第2小题10分，第3小题12分，共30分）

二、计算题（本题共2题，第1小题15分，第2小题15分，共30分。先根据题意进行计算，然后进行必要分析，只有计算结果没有计算过程不得分）

三、综合题（本题共2题，第1小题20分，第2小题20分，共40分）

【部分内容展示】

第一部分职业遭德

(第1～25题，共25道题)

一、职业道德基础理论与知识部分答题指导：

◆该部分均为选择题，每题均有四十备选项，其中单项选择题只有一个选项是正确的，多项选择题有两个或两个以上选项是正确的。

◆请根据题意的内容和要求答题。并在答题卡上将所选答案的相应字母涂黑。

◆错选、少选、多选，则该题均不得分。

（一）单项选择题（第1～8题）

1．关于职业道德，正确的说法是（）。

A．职业道德是从业人员职业资质评价的唯一指标

B．职业道德是从业人员职业技能提高的决定性因素

C．职业道德是从业人员在职业活动中应遵循的行为规范

D．职业道德是从业人员在职业活动中的综合强制要求

【答案】C

【解析】职业道德是从事一定职业的人们在职业活动中应该遵循的，依靠社会舆论、传统习惯和内心信念来维持的行为规范的总和。

2．从业人员在职业活动中应遵循的内在的道德准则是（）。

A．爱国、守法、自强

B．求实、严谨、规范

C．诚信、敬业、公道

D．忠诚、审慎、勤勉

【答案】D

【解析】任何组织和企业的从业人员，在从事职业活动并承担具体的岗位责任之时，都是处在一种契约化的承诺和相互依存的关系之中，在这种关系中，从业人员的忠诚、审慎和勤勉是职业活动中内在的三个具有原则意义的道德准则。

……

第二部分理论知识

（26～125题，共100道题，满分为100分）

一、单项选择题（26～85题，每题1分，共60分。每小题只有一个最恰当的答案，请在答题

卡上将所选答案的相应字母涂黑）27．以下关于平均失业持续期表述错误的是（）。A．无论时间长短都属于非正常失业

B．它的长度是反映失业严重程度的重要指标

C．平均失业持续期相对较短的反映了经济的动态性

D．平均失业持续期延长表明劳动力市场中存在长期失业者

【答案】A

【解析】平均失业持续期的长度是反映失业严重程度的重要指标。平均失业持续期相对较短，一般来说，此类失业为正常失业，它反映了经济的动态性；在失业率相同的情况下，平均失业持续期延长，则表明劳动力市场中存在长期失业者。

28．（）是指一国在一定时期内生产的最终产品和服务按价格计算的货币价值总量。A．总需求

B．民收入

C．总供给

D．国民生产总值

【答案】C

【解析】总供给是指一国在一定时期内生产的最终产品和服务按价格计算的货币价值总量。从产品和服务的生产看，总供给取决于用于生产的各类生产要素投入的总规模；从收入分配看，它是一定时期内要素投入而获得的收入总和。所以，总供给等同于一定时期的国民生产总值或国民收入。

29．（）是通过工会与雇主或雇主协会按照合法的程序，经过集体谈判达成的关于一般劳动条件的协议。

A．劳动合同

B．雇用规则

C．司法解释

D．集体合同

【答案】D

【解析】集体合同是通过工会与雇主或雇主协会按照合法的程序，经过集体谈判达成的关于一般劳动条件的协议。集体合同整体性地规定了工会会员与雇主的权利和义务，对劳动关系双方具有法律约束力。

……

二、多项选择题（86～125题，每题1分，共40分。每题有多个答案正确，请在答题卡上将所选答案的相应字母涂黑。错选、少选、多选，均不得分）

86．阻碍互惠交换实现的主要障碍包括（）。

A．信息障碍

B．体制障碍

C．市场缺陷

D．人为障碍

E．经济滞后

【答案】ABC

【解析】采用规范研究方法研究经济现象的目的主要在于为政府制定经济政策服务，实现互惠的交换有利于社会总体福利水平的提高。但是由于经济运行过程中存在种种障碍，使互惠的交换不能实现。其主要障碍有以下三类：①信息障碍，由于信息缺陷、信息偏误、信息不对称，使市场主体不能进行互惠交换；②体制障碍，交换本身是互惠的，但实际存在的某种惯例、政策及体制安排，阻碍互惠交换的实现；③市场缺陷。潜在的交换是互惠的，但由于市场自身的缺陷，或者交换参与的主体由于观念或习惯的干扰无法进行交换。

87．扩张性财政政策包括（）。

A．提高税率

B．免税

C．减少政府购买

D．退税

E．增加政府转移支付

【答案】BDE

【解析】扩张性的财政政策是通过采取扩大政府购买、增加政府转移支付、降低税率等措施来刺激消费和投资，增加总需求，以提高就业水平的宏观经济政策。当经济处于不景气时期，总需求小于总供给，由于有效需求不足，导致企业开工不足，经济中存在较高水平的失业率，政府就要实行扩张性的财政政策，如免税、退税、降低税率，增加公共工程开支、扩大政府购买，增加政府转移支付等。

……

一、简答题（本题共3题，第1小题8分，第2小题10分，第3小题12分，共30分）1．请简述劳动定额的内容。（8分）

答：劳动定额是指在一定生产技术组织条件下，采用科学合理的方法，对生产单位合格产品或完成一定工作任务的活劳动消耗量所预先规定的限额。其内容主要有：

（1）劳动定额的制定

采用适当的方法，“快、准、全”地制定出产品、零件、工序的各项工时定额，为企业经营管理提供基本数据，这是劳动定额管理的首要环节，是搞好定额管理的基本前提。影响劳动定额制定的因素是多方面的，既有劳动者方面的因素，也有劳动对象和劳动工具方面的因素。只有从实际情况出发，按照科学的方法，对各方面因素进行深入分析，在全面掌握了工时消耗的规律性以后，才能制定出既先进又合理的劳动定额。

（2）劳动定额的贯彻执行

劳动定额的贯彻执行是企业劳动定额管理的一项很重要的工作内容。评价和衡量企业劳动定额的贯彻实施的情况，可采用以下几项标准：①劳动定额面的大小；②企业的计划、生产、财务、劳动各职能部门是否按劳动定额组织企业的生产经营管理；③企业或车间、班组是否按劳动定额对工人的劳动量进行了严格的考核，做到“日清日结”；④企业为了推行新定额是否采取了有效的措施。

（3）劳动定额的统计分析

劳动定额的统计分析是企业劳动定额管理的一项极其重要的基础工作。劳动定额贯彻执行以后，到底能不能满足企业生产组织和劳动组织的需要；新定额在执行中还存在哪些问题亟待解决。这些情况只有通过收集各种信息，以及各种有关的数据资料，经过统计汇总、整理和统计分析，才能加以说明。

（4）劳动定额的修订

随着企业生产的发展，企业原有的定额就会落后于现实的生产水平。企业只有在总结推广先进经验的基础上，不断组织力量修改原有的劳动定额，提高企业生产经营管理水平，才能促进企业生产的发展。劳动定额的修订是在定额的贯彻实施、统计分析之后，对定额的重新整顿和修改，它既是劳动定额管理的最后一个环节，又标志着新的定额产生，它使企业劳动定额水平向前推进了一步。

……

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