新视野商务英语视听说(第二版)第三单元 听力原文

Unit 3

Part 2

Task2.2

A: Good morning, Paper Mills plc. How can I help you?

B: Good morning. Can I talk to Pail Osman, please?

A: Who’s calling please?

B: Simon Weller, calling from Singapore.

A: Well, Mr. Weller, I’m afraid Mr. Osman is not available at the moment. He has just left for a workshop.

B: What time do you expect him back? I need to talk with him.

A: He told me he would come back in half an hour. Can I take a message or would you like to call him on his cellphone?

B: I’ll try his cellphone. Could you give me the number, please?

A: 134********.

B: Just let me check that. 134********.

A: That’s right.

B: Thank you. Bye.

Part 3

2.

Operator: Hello, ABC Ltd. How can I help you?

Paul: This is Paul Jackson of Grandiose. Can I have extension 3421, please?

O: Certainly, hold on a minute, I’ll put you through.

Roy: Louise Paulson’s office, Roy speaking.

P: This is Paul Jackson calling. Is Louise in？

R: I’m afraid she’s out at the moment. Can I take a message?

P: Yes. Could you ask her to call me at 979-326-8965. I need to talk to her about the order; it’s urgent.

R: Could you repeat the number please?

P: Yes, that’s 979-326-8965 and this is Paul Jackson.

R: Thank you Mr. Jackson. I’ll make sure Louise gets this as soon as possible.

P: Thanks. Bye.

R: Bye.

Part 4

Video 1

Receptionist: Hello, International sales.

Schulz: Hello, this is Mr. Schulz here, calling from England.

R: Yes, Mr. Schulz. Who do you want to speak to?

S: I’d like to speak to Mr. Matthews.

R: Fine. Hold the line, please. I’m connecting you now.

Perez: Hello. Mr. Matthews’ office. Who’s calling please?

S: This is Mr. Schulz calling from England. Can I have a word with Mr. Matthews?

P: I’m afraid Mr. Matthews isn’t available. He’s gone to Hong Kong on business for a few days.

S: When do you expect him back?

P: He’ll be back on Friday afternoon. Is it urgent?

S: Yes.

P: Can I take a message for him?

S: Yes, please. Will you tell him that we’ve just received your sample of the new assembly coffee table and are quite happy with it?

P: Sure. It’s very kind of you to say so. Can we expect an order from you?

S: That’s why I’m making the call. Please tell Mr. Matthews we’re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.

P: OK, Mr. Schulz. Anything else?

S: One more thing. Please inform Mr. Matthews that I won’t be able to get to your company that early this Saturday because of the rail strike. It’ll probably be afternoon before I arrive.

P: No problem. I’ll give him the message.

S: Thanks.

P: You’re welcome. Goodbye.

Part 5

1

(1).Bennett is a famous doctor. Please call him on 875-9368 before you go to see him.

(2).Miss Black is on holiday now. The telephone number of the hotel she is staying in in 305-636-8430.

(3).The number of the order is 5312/A12.

(4).This is John Bartholomew, B-a-r-t-h-o-l-o-m-e-w.

(5).The name is Holt & Frier: H-o-l-t and f-r-i-e-r.

(6).The name of the company is DINER.D for Dora, I for Island, N for Northpole, E for Edward, and R for Richard.

Part 6

Video 2

Receptionist: Good afternoon, this is DNM, How can I help you?

Mandel: Good afternoon. I’d like to speak to Mr. Miller, please.

R: Mr. Miller? Hold on, please. I’ll connect you.

Leo Miller: Mr. Miller speaking. Who’s calling please?

M: This is Ms. Mandel from BCM. Is this Henry Miller?

L: What? Henry Miller? No, this is Leo Miller, in the Sales Department. Henry Miller is in the Customer Relations Office. I’m afraid you’ve dialed the wrong extension.

M: Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please?

L: Sorry, I haven’t got a directory on hand now. Would you mind calling the switchboard again? I’m sorry not to be of more help.

M: Oh, OK. It doesn’t matter. I’ll call back to the receptionist. Thank you, anyway.

R: Good afternoon. How can I help you?

M: Good afternoon. This is Ms. Mandel again. I’m afraid you gave me the wrong extension just now. I want to speak to Henry Miller, not Leo Miller.

R: Oh, there are two Mr. Millers in our company. I’m very sorry I didn’t notice that. I’ll put you through right now. Please wait a minute.

M: OK. I’m holding.

R: Good afternoon. How can I help you?

M: It’s me again – Ms. Mandel. I’m still having trouble getting through to Henry Miller. No one is answering his line. I really need to talk to Mr. Miller as soon as possible. We placed an order with you last week, but we have so far heard nothing about it. It’s a rush order, and we need it urgently. Can you help?

R: Of course. I’ll go and find him and ask him to ring you immediately. There may be a problem with his line.

M: OK, thank you very much.

Hello, Mr. Miller, this is Ms. Mandel. Thank you for ringing back. You are hard to get hold of! H: Oh, I’m terribly sorry for the trouble. I was in a meeting and I left my cellphone in my office. M: Oh, OK. Mr. Miller, I’m calling you about…