Managing Trust
in the Cloud:
State of the Art
and Research Challenges
Talal H. Noor, Taibah University
Quan Z. Sheng, University of Adelaide
Zakaria Maamar, Zayed University
Sherali Zeadally, University of Kentucky
Cloud computing is a highly promising technology, but
deficient trust management is hindering market growth.
A proposed framework for analyzing trust management
systems can help researchers develop innovative
solutions to challenges such as identification, privacy, personalization, integration, security, and scalability.
O ver the past few years, cloud computing has
emerged as a new paradigm for providing
flexible and on-demand infrastructure as a
service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Cloud computing com-bines the best of grid computing1 and service-oriented computing.2 In grid computing, multiple organizations pool their hardware resources to achieve specific goals, such as high performance and reduced costs; in ser-vice-oriented computing, software resources are pro-vided as services. In cloud computing, however, both hardware and software resources are configured as ser-vices using virtualization techniques—for example, the creation of virtual instances of the hardware platform, OS, and network storage—to automate business process execution over distributed systems.
Cloud computing promises several benefits such as expense reduction, resource elasticity, and simplicity.1,3 On the other hand, cloud services’ highly dynamic, dis-tributed, and nontransparent nature makes establishing and managing trust among cloud service providers and consumers a significant challenge. In fact, a recent study showed that inadequate trust management is among the top obstacles to cloud computing adoption.4
Numerous researchers have explored trust man-agement in Web services. For instance, Audun J?sang, Roslan Ismail, and Colin Boyd discussed general ideas of trust, such as trust classes and trust purpose, and
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Interests
and capabilities Trust can be managed through (a) policies, (b) recommendations, (c) reputation, or (d) prediction.
weighing the trust feedback based on the transaction cost) or a general metric Trust assessment
Trust results distribution
Trust feedback Trust assessment
function
Trust results Trust feedback
Tr st res lts
Three-layered architecture of our proposed trust management analytical