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西方管理学(英文)

Cha.1 Assignment

Multiple Choices

Identify the letter of choice that best completes the statement or answers the question. 1. Supervisor is another name for whom? C

主管的另一个名字是谁

a. team leaders团队领导者

b. middle managers中层管理者

c. first-line managers 基层管理者c

d. top managers 高层管理者

2. An automobile manufacturer that increased the total number of cars produced at the

same cost, but with many defects, would be ____B_________.

汽车制造商增加汽车厂商生产的总数在同一费用,但许多缺陷,是什么

a. efficient and effective有效的

b. increasing efficiency提高效率

c. increasing effectiveness效果增加

d. concerned with inputs关心输入

3. Organizing includes ______A______.

组织也包括

a. defining organizational goals 定义组织目标

b. hiring organizational members 招聘组织成员

c. motivating organizational members激励组织成员

d. determining who does what tasks决定谁做什么工作

4. Mentoring is primarily associated with the management function of ___C________. 担任良师益友工作是主要相关的管理功能

a. planning 计划

b. organizing 组织

c. leading 领导

d. controlling 控制

5. Which of the following is true concerning technical and managerial skills? C

下列哪个选项是正确的有关技术和管理技能吗

a. Human skills and technical skills remain equally important as managers move

to higher levels.

人文技能和技术保持同样重要的是,作为经理移动到更高的水平。

b. Technical-skill needs remain necessary and human skills decrease as managers

move to higher levels.

Technical-skill需要保持必要的、人文技能降低,作为经理移动到更高的水平。

c. Human skills remain necessary and technical-skill needs decrease as managers

move to higher levels.

echnical-skill人文技能保持必要的,需要减少,作为经理移动到更高的水平。

d.Both human-skill and technical-skill needs decrease as managers move to higher

levels.

两human-skill和technical-skill需要减少,作为经理移动到更高的水平。

CBACC

Cha.2 Assignment

1. In Wealth of Nations, Adam Smith described the breakdown of jobs into narrow

and repetitive tasks and called this _______C_______.

国家的财富,亚当?斯密描述工作变成的破裂窄而重复的任务,并要求

a. assembly lines装配线

b. lowest common factor of work底层因素的工作

c. division of labor分工

d. greatest common factor of work最大公因式的工作

2. Which of the following phrases is most associated with scientific management? B 词汇是下列哪一种最贴切,以科学的管理

a. management relations管理关系的

b. one best way一种最佳的方式

c. supply and demand供求

d. quality control质量控制

3. Which of the following is not one of Fayol’s principles of management? D

下列各项哪个是没有一个Fayol s管理学原理吗

a. division of work分工

b. unity of command统一指挥

c. discipline纪律

d. equality平等

4. Without question, the most important contribution to the developing field of

organizational behavior came out of the _________D_______.

毫无疑问,最重要贡献组织行为发展中的领域走出了

a. Taylor studies泰勒研究

b. Porter studies波特研究

c. Parker studies帕克研究

d. Hawthorne studies霍桑研究

5. A learning organization develops the capability to _____C_________.

一个学习型组织发展能力

a. add new training programs even when competitors are going bankrupt

添加新的培训计划,即使竞争者要破产了

b. accept conventional wisdom of the industry

接受传统的智慧的行业

c. continuously learn, adapt, and change不断学习,适应,和变化

d. work in teams工作小组

CBDDC

Cha.3 Assignment

1. ______A____ that restrict a manager’s decision options exist within every

organization.经理是制约决定选项的存在在每个组织

a. Internal constraints内部约束

b. External constraints外部约束

c. Organizational external environments组织外部环境

d. Organizational environment changes组织环境的变化

2. An organization’s culture is __C____________.一个组织的文化

a. represented in organizational meetings by the top manager of the organization

代表的年度会议的最高管理人员组织

b. represented by a common perception held by interest groups that watch the

organization的共同认知所代表的利益集团持有看了这个组织

c. represented by a common perception held by the organization’s members

举行的共同认知所代表的由该组织的成员

d. changed when the organization is purchased by new owners

公司购买了新主人

3. An organization’s culture _______D_______.一个组织的文化

a. constrains what managers can do and are rarely explicit

经理们所能做的和约束很少明确

b. seldom constrains what managers can, cannot do, and are rarely explicit

经理们所能很少约束,不可,从来也没有明确的

c. seldom constrains what managers can, cannot do, and are rarely implicit

经理们所能很少约束,不可,从来也没有暗示

d. constrains what managers can, cannot do, and are rarely explicit

经理们所约束,不能做的,从来也没有明确的

4. External environment refers to _______B__________.外部环境是指

a. institutions outside the organization that affect the organization’s performance

该组织以外的单位的组织绩效的影响

b. forces and institutions outside the organization that potentially can affect the

organization’s performance该组织以外的力量和机构可能会影响组织的性能

c. forces and institutions inside the organization that affect the organization’s

performance部队在组织和机构的组织绩效的影响

d. forces inside the organization that affect the organization’s performance

部队在组织内的组织绩效的影响

5. According to the textbook, the members of which one of the following groups are

thinking, learning, creating, shopping, and playing in fundamentally different ways that are likely to greatly impact organizations and managers? D

根据教科书、成员的几个组的一个想法,学习、创造、购物、和玩通常以两种不同的方法可能产生重大影响的组织和管理人员

a. the Depression group抑郁症集团

b. the World War II group第二次世界大战组

c. the baby boomers婴儿的

d. Generation Y Y世代

ACDBD

Cha.4 Assignment

1. Parochialism is __C__________. 狭隘思想是

a. acceptance of diverse points of view接受不同的观点

b. a desire to leave one’s own c ulture for a foreign culture想离开自身的文化为一个外

国文化

c. a tendency to view the world through a single perspective一种倾向如何看待世界通

过一个单一的观点

d. recognition of diverse religious beliefs对来自不同的宗教信仰

2. Which of the following is the least favorable attitude for an American manager who

wishes to be successful in international business? C

下列各项哪个是最有利的态度为美国主教练希望在国际商务成功吗

a. multicultural多元文化

b. multicountry

c. ethnocentric

d. polycentric多中心

3. Within the members of the North American Free Trade Agreement, trade has

_______B____ since the treaty was signed.

在成员的北美自由贸易协议、贸易自从条约上签字。

a. decreased initially, but increased steadily开始下降,但稳步增加

b. increased增加

c. decreased减少

d. increased in commodities, but decreased in manufactured goods

商品增加,但降低在制成品

4. Which of the following is not a feature of a transnational corporation? D

下列哪一项不是跨国公司的特征

a. decision making takes place at the local level.

决策发生的地方选举。

b. nationals are typically hired to run operations in each country.

公民通常雇来运行操作在每一个国家。

c. marketing strategies are tailored to each co untry’s culture.

而度身定做的营销策略是国家的文化。

d. products are manufactured only in the local country.

而度身定做的营销策略是国家的文化。

5. _______B______ is a cultural dimension in which people expect others in their group

to look after them and protect them when they are in trouble.

是一个文化层面的人们在他们的小组期望别人照顾他们,从而保护他们当他们有了麻烦。

a. Power distance权力距离

b. Collectivism集体主义

c. Quantity of life生活质量

d. Uncertainty avoidance不确定性规避

CCBDB

Cha.5 Assignment

1. A leading proponent of the classical view argues that anytime managers

decide on their own to spend their organization’s resources for the “social

good,” are ______D___________.

经典的主要建议者观点认为自己随时经理决定购买组织的资源为社会好

a. contributing social benefits in the name of goodwill

造成的名字社会效益的商誉

b. just doing what the government says they have to do

只是在做政府说他们必须要做的事情

c. helping make society a better place for everyone to live

帮助社会变得更好,让每个人都能存活

d. adding to the costs of doing business增加成本的经商之道

2. The socioeconomic view is that management’s social responsibility goes

beyond making profits to include _____B_____________.

社会经济状况的看法是管理的社会责任超出盈利包括

a. placing members of society on welfare

b. protecting and improving society’s welfare

c. minimizing the welfare of society in exchange for profits

d. protecting and improving the organization’s profits

3. There is _____B_____ to say that a company’s socially responsible actions

significantly hurt its long-term economic performance.

有_____B_____说s公司社会责任的行为明显伤害它的长期的经济效益。

a. not any evidence把社会的成员在福利

b. little evidence保护和改善社会的福利

c. a lot of evidence最小的社会福利交换的利润

d. mounting evidence保护和改善组织的利润

4. Values shared among the organizational members can serve as

_______D__________.

在价值观可以作为组织成员

a. a reason to follow federal and state environmental laws

一个理由去跟随联邦和国家环境法律

b. guidepost for managerial decisions to invest in new technology

路标的管理人员决定投资新技术领域

c. shaping managerial decisions to invest in economic conditions

塑造管理决策投资经济状况

d. a guidepost for managerial decisions and actions

一个路标为管理决策和行动

5. There ____B______ to help managers make socially responsible decisions.

____B______有帮助管理者作出社会责任的决定。

a. are a lot of laws有很多这样的法律吗

b. is no simple right-wrong dichotomy不是一件简单的right-wrong二分法

c. are numerous pressure groups众多压力集团

d. is a policy manual in companies是一个政策手册以公司吗

DBBDB

Cha.6 Assignment

Multiple Choices

Identify the letter of choice that best completes the statement or answers the question.

1. The process of selecting decision criteria is accomplished by _______C_________. 选择的过程了_______C_________决策准则。

a. massaging the data that will support a given decision

按摩数据支持一个给定的决定

b. flipping a coin to produce a 50-50 chance of being right

投掷硬币生产五成的机会是正确的

c. determining what is relevant in making the decision

先确定什么是有关在做决定

d. examining the difference in the opportunities available

检查不同的公司发展的需要

2. If a manager was purchasing a computer system, issues such as price and model are

examples of which part of the decision-making process? C

如果一个经理计算机系统中,采购等问题的例子价格和模型所在的决策过程

a. problem identification问题识别

b. criteria weight allocation标准重量分配

c.identifying decision criteria识别的决策标准

d. evaluating decision effectiveness评价决策效能

3. Managers can make rational decisions if _____D_________.

管理人员可以_____D_________合理的决定

a. the costs of finding and evaluating alternatives is low

发现和成本的评估方案低

b. the organizational culture does not encourage risk taking

组织文化不鼓励承担风险

c. outcomes are concrete and measurable

结果混凝土和衡量

d. a and c

4. A retail clothing store manager who estimates how much to order for the current

spring season based on last spring’s outcomes is operating under what kind of decision-making condition? B

零售服装店经理订购多少估计为当前的春季去年春天s结果的基础上实行什么样的决策的状态

a. seasonal季节性

b. risk风险

c. uncertainty不确定性

d. certainty确定性

5. Which of the following would best describe the psychological orientation of an

individual making a “maximax” type of choice? A

下列哪一项能最恰当地描述心理取向的个人做maximax类型的选择吗

a.optimist乐观主义者

b.realist现实主义

c. pessimist悲观主义者

d. Satisficer

CCDBA

Cha.7 Assignment

1. In informal planning, _____C_____ sharing of goals with others in the organization. 在非正式规划、_____C_____共享的其他组织之间的目标。

a. everything may be written down, but there is little or no

一切都会被写下来,但没有或者很少有

b. everything is written down, and there is

一切都写下来,并且有

c. nothing is written down, and there is little or no

没有什么是写下来,并且没有或者很少有

d. nothing is written down, therefore management does a lot of

没有什么是写下来,因此管理做了许多

2. Studies of performance in organizations that plan have reached ____D_______.

研究,表现在组织,计划已达到____D_______。

a.somewhat negative conclusions regarding the benefits of planning

有点消极的结论对于利益的规划

b.generally mixed conclusions regarding the benefits of planning

结论对于一般的好处和规划

c.generally negative conclusions regarding the benefits of planning

一般消极的结论对于利益的规划

d.generally positive conclusions regarding the benefits of planning

一般积极结论对于利益的规划

3. Planning involves two important elements: ___B________.

策划涉及两个重要的元素:___B________。

a. goals and decisions目标和决定

b. goals and plans目标及计划

c. plans and decisions计划、决策

d. goals and actions目标和行动

4. Which of the following is true concerning standing plans? A

下列哪个选项是正确的关于站的计划吗

a.They provide guidance for activities repeatedly performed in the organization.

他们提供指导进行反复活动的组织。

b.They provide guidance for 1–3 years.他们提供指导1 - 3年。

c.They specify general guidelines.说明,总体指导方针。

d.They are specifically designed to meet the needs of a unique situation.他们是专门

设计来满足需求与众不同之处。

5. Management by objectives is a management system in which the first steps are

setting specific performance goals that are ______B_______.

目标管理是一个管理系统,在第一步设定的目标是______B_______具体表现。

a. established that can be easily accomplished建立可以很容易实现

b. jointly determined by employees and their managers通过共同决定的员工和经理

c. determined by top management with clarity so that the objective are clear to

even the most incompetent employee由高级管理层决定与明晰,使目标是清晰的,即使

最无能的员工

d. developed in such a manner that the employees are self-directed and do not need

supervision发达,以这样的方式,雇员自主,并且不需要监督

CDBAB

Cha.8 Assignment

1. Strategic management is _____A_____.

___A_____战略管理。

a. a set of managerial decisions and actions一套管理决策和行动

b. oriented to short-run performance of an organization面向短期的表现组织

c. a process that is done best if it is done quickly这一过程完成得最好的是如果快点做完

d. all of the above以上所述的所有

2. Managers have completed the second step in strategic management, analysis of the

environment, when they _____D______.

经理完成第二步战略管理,分析环境,当他们_____D______

a. have an accurate picture of what is happening in the external environment

有一个精确的画面到底发生了什么外部环境的影响

b. have beat the competition’s latest product or service to market

有一个精确的画面到底发生了什么外部环境的影响

c. are aware of the trends that might affect the organization

都知道这个趋势会影响组织吗

d. only a and c are true只有和c是真实的

3. In the strategic management process, any organizational skills or resources that are

exceptional or unique are the organization’s ____C________.

在战略管理过程,任何组织技能或资源独特或非凡的____C________公司

a. strength basis强度的基础上

b. opportunities机会

c.core competencies 核心竞争力

d.skill niche技能利基

4. The merging of the analyses of internal and external factors influencing the

organization’s strategy is known as ____D________.

分析合并内部及外部的影响因素是战略被称为组织____D________。

a. complete studies完整的研究

b. organizational behavior and theory组织行为和理论

c. definitional analysis定义性的分析

d. SWOT analysis SWOT分析

5. In the Boston Consulting Group matrix, a business unit that exists in a high

anticipated growth rate and a low market share is known as a ____D______.

在波士顿咨询集团业务单元矩阵,存在于预期的高增长率和低的市场份额被称为

____D______。

a. cash cow金牛

b. star明星

c. dog狗

d. question mark问号

ADCDD

Cha.9 Assignment

1. What are three tools that managers can use to analyze their organization’s

environment? C

哪三个工具,经理可以用来分析其组织的环境

a. strategic planning, environmental scanning, and TQM

战略规划、环境扫描,并全面质量管理

b.forecasting, budgeting, and time management

预报、预算、和时间管理能力

c.environmental scanning, forecasting, and benchmarking环境扫描,预测和标杆管

理

d.benchmarking, planning, and evaluating标杆管理、规划、和评价

2. Environmental scanning creates the foundation for ___B_________.

环境扫描创造___B_________的基础。

a. project management项目管理

b. forecasts预测

c. benchmarking基准

d.budgeting预算

3. Which of the following is true concerning benchmarking? C

下列哪个选项是正确的关于标杆管理吗

a. Benchmarking always involves analyzing a competitor.基准总是包括分析竞争对手。

b. Benchmarking is most effective when analyzing within your own industry.

建立标竿是最有效的在分析在你自己的产业。

c. Benchmarking may involve analyzing a company with a completely different

product. 基准可能包括分析公司以一种完全不同的产品。

d. Benchmarking foreign companies is not suggested due to cultural differences.

基准外国公司并不建议由于文化差异而引起。

4. Budgeting is an important managerial activity because it forces financial discipline

and structure ___B_______.

预算是一个重要的管理活动,因为它强迫的财务纪律和结构___B_______。

a. with the cash part of the organization该现金这个团体的一部分

b. throughout the organization在整个organizationc。

c. in the areas of the organization that need it the most组织的地区更需要它的

d. especially with start-up companies尤其是新创公司

5. In a PERT network, events are _____A_____.

在网络网络,_____A_____事件。

a. end points that represent the completion of major activities

终点完成,展现了主要活动

b. the longest or the most time-consuming sequence of events in a PERT network

最长的或最费时的一连串的事件在网络网络

c. the amount of time an individual activity can be delayed without delaying the

whole project时间的长短个人活动可以延迟不延误整个工程

d. all key activities needed to complete a project所有关键活动必须完成一个项目

CBCBA

Cha.10 Assignment

1. Which statement accurately defines work specialization? D

哪个陈述准确定义专业化工作吗

a. the degree to which tasks are divided into separate jobs

在何种程度上的任务是分为独立的工作

b. individual employees specialize in doing part of an activity rather than the

entire activity公司员工做活动的一部分,而非整个活动

c. jobs are ranked relative only to their worth or value to the businesses工作相对排

名仅次于价值和价值的企业

d. a and b

2. Organizations that are highly flexible and adaptive are described as

______A________.

高弹性组织和自适应被描述为______A________。

a. organic有机

b. mechanistic机械

c. rational合理

d. intuitive直观

3. Which type of environment is best suited for mechanistic organizations? D

哪一类型的环境最适合机械的组织

a. dynamic动态

b. manufacturing制造

c. service服务

d. stable 稳定

4. Functional structure groups the work assignments of an organization by ________C______.功能结构组的工作任务的________C______组织。

a. different target markets不同的目标市场

b. differentiated customer groups分化的客户群

c. similar or related occupational specialties类似或相关职业的特色菜

d. a and b

5. A learning organization has developed its _______B________.

一个学习型组织形成了自己_______B________。

a. educational department to keep employees trained教育部门让员工的培训

b. capacity to adapt and change能力去适应和改变

c. barriers to entry of its markets进入障碍的市场

d. a sustainable competitive advantage that is easy to maintain持续竞争优势,保养轻

易

DADCB

Cha.11 Assignment

1. Communication between two or more people is called _____B______.

两个或两个以上的人之间的交流称为___________。

a. organizational communication组织传播

b. interpersonal communication人际沟通

c. extra personal communication额外的个人通信

d. intrapersonal communication内省沟通

2. Feedback returns the message to the sender and provides a check ____C______.反馈返回给发送者和提供一张支票____C______。

a. on how well the receiver is doing取决于接收器所做的事

b on the ability of the receiver to perform the task能力接收器可以完成这项任务

c. on whether understanding has been achieved了解是否已经达到

d. on what the sender should do the next time a message is sent发送者应该做什么,

下次消息被发送

3. Active listening is enhanced by developing _______D_______.

积极的聆听就会得到发展_______D_______。

a. apathy with the sender冷漠和它的发送者

b. a system to minimize the noise in the area一个系统,减轻噪声在该地区

c. paying attention to the body language of the sender注意身体语言的人

d. empathy with the sender同理心和它的发送者

4. Lateral communication takes place among any employees

_____A___________.

横向的沟通发生在任何员工_____A___________。

a. on the same organizational level在同一组织层次

b. in the same work group在同一工作小组

c. within the same organization在相同的组织

d. assigned to the same supervisor分配在一个主管

5. If a company is concerned with high member satisfaction, which of the following

communication networks is best? D

如果一个公司而言高成员满意,下列哪项通信网络是最好的

a. chain network连锁网络

b. horizontal network水平网络

c. wheel network轮网络

d. all-channel network all-channel网络

BCDAD

Cha.12 Assignment

1. An assessment that defines the jobs and behaviors necessary to perform the job is

known as a ________D_____.

评估工作和行为定义需要完成这项工作是众所周知的_____D________。

a. job description职位描述

b. job specification工作规范

c. goal-oriented job definition目标导向型的工作的界定

d. job analysis工作分析

2. Recruitment is the process of ______B_______.

_________B____招聘的过程。

a. hiring employees from competitors聘用员工从竞争者

b. locating, identifying, and attracting potential employees定位、鉴定、和吸引潜在

的雇员

c. measuring the pressure in the local labor market压力测量在当地的劳动力市场

d. hiring from outside the organization外招聘组织

3. If an organization makes an error in the selection process, the organization has

_________D_____.

如果某一组织犯的错误的选择过程,该组织已___D___________。

a. hired the wrong employee雇了错误的员工

b. hired the right employee雇了正确的员工

c. not hired a good employee不被聘请优秀的员工

d. a and c

4. Assessment centers are best if they are used to select ____D__________.

评估中心是最好的,如果用来选择____D__________。

a. senior management高级管理

b. middle and lower management中、较低的管理

c. routine operatives in the firm常规操作工在这家公司了

d. a and b

5. _______A_____ is (are) the preferred method for appraising managers and

professional employees.

_______A_____(些)评价的优选方法管理人员和专业的员工。

a. Management by objectives目标管理

b. Job analysis工作分析

c. Critical incidents危机事件

d. Graphic rating scale图形的等级量表

DBDDA

Cha.16 Assignment

1. An internal situation that makes certain outcome appear attractive is known as

_______D_______.

一个内部情况,它使人感到某种结果具有吸引力被称为_______D_______。

a. motivation动机

b. leadership领导

c. effort management努力管理

d. needs需要

2. Herzberg’s theory of motivation was based on the question, _______A________

赫茨伯格的动机理论的基础上的问题,_______A________

a. What is satisfaction in a job?什么是满意度在工作吗?

b. Just who is my boss?究竟谁是我的老板吗?

c. Will I receive justice in awarding pay?我能得到公正举办权授予支付?

d. What do people want from their jobs? 人们想从他们的职位吗?

3. The drive to find food, drink, and sexual satisfaction is based on what level of need? A 开车去找食物、饮料、性满足是什么级别的基础上需要什么?

a. physiological生理

b. safety安全

c. self-actualization 自我实现

d. social 社会

4. A theory that suggests that employees compare their inputs and outcomes from a job

to the ratio of input to outcomes of relevant others is known as _______D_______.

一种理论,即表明员工比较它们的输入和效果的比率工作相关的结果输入则是被称为_______D_______。

a. action motivation行动动机

b. goal setting 目标设定

c. reinforcement theory加固理论

d. equity theory 公平理论

5. An individual who would enjoy taking on the challenge of personally redesigning the

workflow of a manufacturing line to improve employee productivity would probably be rated high on which of the following? C

一个人将享受个人的挑战对冲生产线工作流程中,提高员工生产力可能会将高下列哪项? C

a. need for affiliation 合作需求动机

b. need for impact 需要冲击

c. need for achievement 需要成就

d. need for power 需求的能源

DAADC

Cha.17 Assignment

1. Leadership is _________A_________.领导是_________A_________。

a. the process of influencing a group toward the achievement of goals

a. 影响的过程中所取得的成果向一组目标

b. a group that achieves goals

b . 一个组织,该组织达到目标

c. the function of influencing a group towards the achievement of goals

c。影响一组的功能达成目标

d. directing a group towards the achievement of goals

d·指挥一组达成目标

2. Early leadership trait research sought _____D__________.

2。早期研究_____D__________领导特质寻求。

a. to clarify the need for leadership traits 明确需要作为领导应具备的要素

b. and found the traits status of leaders 叶超雄现状特点发现领导人

c. identification of traits that leaders could use c识别特征,领导人能够使用

d. characteristics that might differentiate leaders from nonleaders

d·特点的领导人可能区分nonleaders

3. The managerial grid uses _____D_____. _____D_____管理网格使用。

a. a two-dimensional grid for appraising leadership styles

一个二维网格评价领导风格

b. two behavioral dimensions of leadership style

一个二维网格评价领导风格

c. a two-dimensional grid for determining leadership styles

确定一个二维网格领导风格

d. a two-dimensional grid for assessing the dimensions of leadership styles

一个二维网格的尺寸评估领导风格

4. Research by Fiedler uncovered three contingency dimensions that define the key

_____A_____.

研究发现三个应急密度菲德勒_____A_____定义的关键。

a. situational factors for determining leader effectiveness

环境因素领导者决定效果

b. follower factors for determining leader effectiveness

追随者领袖决定因素的有效性

c. leader behavioral style factors for determining leader effectiveness

领导行为文体因素之决定领袖的有效性

d. situational factors for determining follower effectiveness.

确定环境因素(从动件的有效性。

5. The Fiedler model was based on the premise that a certain leadership style

would be ________D_________.

菲德勒模型的基础上,一定的前提下,将________D_________领导风格。

a. effective dependent on the followers 有效的依赖的追随者

b. more effective than concern for production更加有效、关心生产

c. less effective than the behavioral styles models比之行为方式可以有效地降低模型

d. most effective in different types of situations最有效的,在不同类型的situationsmost

有效的,在不同类型的情况

ADDAD

Cha.18 Assignment

1. Bureaucratic control relies upon ______A________. ______A________官僚控制所依赖

的。

a.administrative rules and regulations行政法规

b.managerial autonomy管理自治

c.shared values共同的价值观

d. units acting as individual profit centers 单位作为个人利润中心

2.The first step in the control process is __________B_______.

第一步是__________B_______控制过程。

a.setting standards 制定标准

b.measuring performance测量性能

https://www.wendangku.net/doc/b59368688.html,paring performance against expectations比较期望的比赛

d.taking managerial action以管理行动

3. ______A________ is a tool for measuring corporate and divisional performance

______A________是一种工具,用于测量公司和区分性能。

a. Economic value added 经济增值

b. Market value added 市场增值

c. Principle value added 原理增值

d. Real value added 真正的增值

4. A(n) _______B_______ is defined as a system used to provide management with

needed information on a regular basis.

一个(n)_______B_______被定义为一种提供管理系统使用所需的信息定期进行。

a. data entry system 数据输入系统

b. management information system 管理信息系统

c. expert system专家系统

d. artificial intelligence system人工智能系统

5. According to the textbook, managers need ____D___________ to monitor

organizational performance and to control organizational activities.

根据教科书____D___________,管理人员需要到监视器组织绩效组织活动和控制。

a.time 时间

b.control analysis systems控制分析系统

c.data数据

https://www.wendangku.net/doc/b59368688.html,rmation信息

ABABD

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产业革命(industrial revolution) 2、多样化时期（20世纪）：科学管理(scientific management)：弗雷德里克·泰勒一般行政管理理论(general administrative theory)：亨利·法约尔(principles of management)、马克斯·韦伯(bureaucracy) 人力资源方法(human resources approach)：权威的接受观点(acceptance view of authority)，霍桑研究，人际关系运动(卡内基、马斯洛)，行为科学理论家(behavioral science theorists) 定量方法(quantitative approach) 3、近年来的趋势（20世纪后期）：趋向一体化过程方法(process approach) 系统方法(systems approach)：封闭系统和开放系统(closed systems) 权变方法(contingency approach)：一般性的权变变量包括组织规模、任务技术的例常性、环境的不确定性、个人差异 4、当前的趋势和问题（21世纪）：变化中的管理实践全球化(globalization) 工作人员多样化(work force diversity) 道德(morality) 激励创新(innovations)和变革(changes) 全面质量管理(total quality management, TQM)：由顾客需要和期望驱动的管理哲学授权(delegation) 工作人员的两极化(bi-modal work force)

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官僚行政组织:(bureaucracy) 定量方法:(quantitative approach) 组织行为:(organizational behavior) 霍桑研究系统:(Hawthorne studies systems) 封闭系统:(closed systems) 开放系统:(open systems) 权变理论:(contingency approach) 劳动力多元化:(workforce diversity) 电子企业:(e-business) 电子商务:(e-commerce) 内部网:(intranet) 学习型组织:(learning organization) 知识管理:(knowledge management) 质量管理:(quality management) 3.组织文化与环境管理万能论:(omnipotent view of management) 管理象征论:(symbolil view of management) 组织文化:(organization culture) 强文化:(strong cultures) 社会化:(socialization) 工作场所精神境界:(workplace spirituality) 外部环境:(external environment) 具体环境:(specific environment) 一般环境:(general environment) 环境的不确定性:(environment uncertainty) 环境的复杂性:(environment complexity) 利益相关群体:(stakholders)

《管理学原理》考试题库(英文版)

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