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2017年11月大学英语六级口语考试——沟通技能的重要性

2017年11月大学英语六级口语考试——沟通技能的重要性

2017年11月大学英语六级口语考试——沟通技能的重要性

今天是2017年11月19日,大学英语六级口语考试正在进行中,在今天的口语考试中考到了关于“沟通技能的重要性”这个话题,老师在第一时间为各位考生提出个人的一些观点和看法。

Communication is the activity of conveying information through the exchange of thought, messages, or information. There are many communicating methods, such as speech, visuals, signals, writing or body languages. Use appropriate communicating skills can help us better understand each other. T o communicate effectively is to be able to express your personal opinions clearly in the given matter. Looking at people in the eye tends to draw their wavering attentions to the conversation at hand. If you want to improve your communication skills remember to engage your audiences by directly looking at them. It’s also important to use your body language, and to be a good listener. All these methods can help you improve your communicating skills.

英语六级口语考试介绍

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日期考试名称 5月20日-21日上半年全国大学英语四六级考试(口语) 6月17日上半年全国大学英语四六级考试(笔试) 11月18日-19日下半年全国大学英语四六级考试(口语) 12月16日下半年全国大学英语四六级考试(笔试)

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沟通能力提升的必要性和方法技巧 沟通是一门很基本却很大的学问,人与人相处的方方面面都要沟通,包括我们在工作中与领导、与同事、与客户,在生活中与家人、与友人和与所有其它要接触到的人。别的暂且不论,先仅就在工作中与客户之间的商务沟通总结一下,谈谈个人认为比较有效的几个技巧,供大家参考并希望大家给予批评,提出更好的建议。 一、关于沟通的现场气氛 1、仔细考虑开场白,营造积极的基调 沟通的开场白非常重要,好的开场白可以营造积极的基调,反之,不好的开场白会影响沟通的顺利进行。例如可以从比较轻松的话题开始——各自的学习、工作或生活经历,近期听到的行业新闻或,甚至问一些私人问题,如问对方周末是怎么渡过的,这些轻松的话题容易把气氛营造得更积极,更有利于下一步沟通的开展。 2、预测气氛 应提前预测沟通的气氛,其目的是做最坏的打算,制定最好的目标和策略。通过对整体气氛的预测,选择适当的开场白,从开场白开始向设定的最好目标迈进。 3、察颜观色 包括对方的身体语言、手势、表情、眼神、说话的口吻等等。这些方面可以传递很多信息,通过你的分析采取不同的应对方法,即要懂得要制造气氛,学会引导话题,又要懂得适时停止并放弃此次沟通,另外找时间和地点再进行沟通,以退

为进。

二、如何提出自己的想法 1、怎样提出我们的想法 如果想让沟通能够在积极主动的情况下进行,需要双方提出自己的想法。由对方先提出会对自己比较有利,所以通常情况下,如果事情正如你所料,就相应地调整自己的策略。但作为乙方,这时候往往比较着急,或者说一般乙方都愿意先提出自己的想法。通常人们认为如果不得不首先提出想法时,或者决定先提出开场想法,那么就应提出比自己希望高的要求。例如说到价格时,先把价格定得高一些,再通过沟通慢慢下调,这样就会营造一个较大的回旋空间,不至于太被动。在提出想法时,要注意以下几方面的内容: ◆尽量客观。提出想法时,一定要避免提出自己的主观性和非理性的想法。 ◆给双方留有余地,不要把对方逼进死胡同。不要自显太聪明,也不要自以为是,因为对方不愿意跟自以为特别精明又斤斤计较的人打交道。 ◆提出想法时,选择时机特别重要。如果不得不先提出想法,也要在整个气氛非常融洽的时候提出。 ◆注意措辞。简洁地概述你的想法,然后保持安静,表示你已说完了,允许对方体会你说的话。 2、沟通中要注意的问题 沟通应该做的: ◆仔细倾听对方的谈话 ◆在提出的想法中留有充分余地

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沟通技巧培训心得

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2017年6月英语六级真题及答案(部分)

2017年6月英语六级真题及答案(部分)

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