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商务交际英语(1)成人专科复习范围2011.12

商务交际英语(1)成人专科复习范围2011.12
商务交际英语(1)成人专科复习范围2011.12

浙江广播电视大学

4105成人专科《商务交际英语1》复习范围

一纸开卷

一、选择题(每小题2分,共20分)主要测试学生对基本概念的理解和应用,参考练

习册每章的第一部分练习。

如:

1.Which of the following describes a memo written to a president from a department

supervisor?

A.Upward, formal, internal

https://www.wendangku.net/doc/f016317166.html,teral, formal, internal

C.Upward, informal, internal

D.Upward, informal, external

2.Which sentence contains five W’s?

A. The board directors will hold a meeting at company headquarters on March 29 to approve the revised employee benefits policy.

B. New employees should report at 8:30 a.m. on Monday, October for an orientation session.

C. Committee volunteers will meet in No 1 Conference Hall on Thursday at 2:30.

D. Please join Chief of Staff Dr. Arlyn Michaels at the No. nurses station for a tour of the new facility.

学生对以下概念应该掌握:

the process of communication, the purpose of communication, the communication tips, ver bal and non-verbal messages, barriers to communication, responsibilities of participants, bo dy language, personal space, laterals communication, audience analysis, common channels of oral message, cross-cultural communication and the guidelines, challenges of diversity, d irect and indirect order, building strong paragraphs (including the five Ws), the purpose of memos and e-mails, communication overload, the common abuses of e-mails

二. 正误判断(每小题2分,共20分)选自练习册中的正误判断练习。

Write a T in the space provided if the statement is true. Write an F in the space if the statement is false.

__ Most business reports are written in formal report format.

三、简答题(每小题4分,共20分)

部分选自练习册中的简答题练习。

What is a receiver-oriented message?

如:

What are the purposes of communication? Give an example of each.

What does the sender need to do enhance his or her chances of successful communication?

List the four steps that should be used when planning a letter.

What are the benefits of diversity in the workplace?

What are the four parts of a traditional memo heading?

List four techniques that can be used to state negative news tactfully.

Why should every business message include an expression of goodwill?

What is cultural diversity?

Why is body language important when communicating across cultures?

How do some goodwill letters vary from other goodwill letters?

What can result if a message is not properly planned or organized?

What is a soft sale?

What are the four parts of a traditional memo heading?

How does the traditional memo format differ from the simplified memo format?

What care should you take when writing and sending e-mails?

Identify and describe some common abuses of memos.

What does the sender need to do to enhance his or her chances of successful communication? Why is the American workplace likely to become increasingly multicultural?

How can learning about another culture aid cross-cultural communication?

Why is it important for all business communications to promote goodwill?

What are four types of biases to avoid in business communications?

四、阅读理解(每小题2分,共20分)

两篇商务型文章, 选自课外

五、翻译(每小题5分,共20分)选自练习册中的每单元的翻译练习。Communication skills are especially important when you communicate with people of diverse backgrounds. In addition to just writing or speaking effectively, you need to add elements of sensitivity, understanding and tolerance in your communication.

复习范围:练习册中每单元的翻译练习(共30题)。

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3.我认为,…… Where to live —in the City or in the Country Some people like living in the city because city life has many advantages. They think there are more job opportunities in cities, life there is more colorful and meaningful than that in the country, and there are more modern conveniences in cities for people to enjoy. But some other people prefer to live in the countryside. They say life in the countryside is closer to nature and better for their health, life there is quieter and that country people are more honest than city people. I would like to live in a city when I am young to earn enough money and I live in the countryside when I am old for having a quite life. 第三篇:

大学英语1期末考试复习题

大学英语1期末考试复习题 复习题一 Part One Directions: Choose the best answer to fill in each blank. 1. When people meet for the first time, they usually greet each other with _____. A. “How are you?” B. “How do you do?” C. “Nice to see you again.” D. “Good morning!” 2. People usually greet other with all of the following except _____. A. “Good morning!” B. “I’m glad to meet you!” C. “How are you?” D. “Good night!” 3. Many young people _____ country life. A. does not like B. do not like C. not like D. not likes 4. My friend _____ to visit the Great Wall, too. A. does not plan B. plan not C. not plans D. plans 5. _____ your father always _____ around the park? A. Does…jog B. Do…jog C. Does…jogs D. Do…jog 6. This TV program is very good. Everybody in my family _____ it. A. watch B. watches C. watches D. to watch Part Two Directions: Complete the following sentences (sentence 5-10 with the verbs given). Change the form if necessary. I have three hands to tell you the time. Who __am___ I? ___Are__ there two clocks on the wall? – Well, there ___is__ only one. There __is___ a pencil, a rubber and two pens in the pencil-box. There _is____ no water in the glass. The plane is __flying___ in the sky. How fast it __flies___. (fly) It ___snows__ very often here in winter. Look, big snowflakes are __falling___ again. (snow, fall) What are they _talking____ about in the office? They have __talked___ for too long a time. (talk) I’m not good at _writing____ in English. Will you please __help___ me in writing the letter? (write, help) My mother _is cooking____ in the kitchen. She __cooks___ for us every day. (cook) The repairman comes to _check____ our computers once a week. He __is checking___ them now in the office. (check) Part Four Directions: Ask wh-questions about the under-line parts. Mr. Green and Mr. Wang are talking about the examination. What are Mr. Green and Mr. Wang doing? The students are a bit worried about the coming exam. What are the students a bit worried about? I’d like to review my lessons in the library. Where would you like to review your lessons? I plan to spend the Mid-Autumn Day with my English friend.

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