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上海饭店英语A级模拟练习卷(二)

上海饭店英语A级模拟练习卷(二)
上海饭店英语A级模拟练习卷(二)

英语A级模拟练习卷(二)

II.Reading &Translation (60)

Section 1 (15)

Read the statement and choose the best answer that fits into the blank.

41. Two guests died in the explosion and we do not know the

______it yet.

A.cause for

B.cause of

C.reason for

D.reason of

42.One key point in evacuations is _____you usually don’t have much time.

A./

B.which

C.reason for

D.where

43.Areas of skin _____chemiecals should be flushed with water as quickly as possible.

A.esposed to

B.exposed with

C.exposing to

D.exposing with

44.If I___really smart , I wouldn’t be here writing reports.

A.am

B.was

C.had been

D. Were

45.The guest complained that the fish______.

A.smelled bad

B.smelled badly

C.smells bad

D.smells badly

46.The chef should make sure all food pre pared in his kitchen is ___high quality and standard.

A.To be use

https://www.wendangku.net/doc/0716751533.html,ing

C. To use

https://www.wendangku.net/doc/0716751533.html,ed

47.The chef should make sure all food prepared in his kitchen is ___high quality and standare.

A./

B. with

C. of

D. For

48.A hotel employee_____tell a guest’s wife that he had dinner with another woman last night without permission.

A.should

B.may not

C.can’t

D.ought not

49.I hope all the uniforms are _____pattern.

A.asme

B.the same

C.of same

D.of hte same

50.As _____before, staff is one of the biggest expenses in Housekeeping.

A.mentioning

B.mentioned

C.to mention

D.to be mentioned

51. Some of these promotions are very profitable for

hotels,___moon cakes ___during Mid-Autumn Festival.

A. Such as, selling

B.as, sold

C.liking,sold

D.like,sold

52. The main steps towards ______any security threat

are:detect,respond and record.

A.deal with

B.deling with

C.to do with

D.to doing with

53. The hotel employees should always talk with the guest, no matter how rude he is ,________.

A.friendly

B.friendlily

C.in a friendly way

D.as friend 54, The___is not an economy hotel.

A.express hotel

B.motel

C.resort hotel

D.youth hotel

55.Exactly ,we always have virthday cakes______ in from ourside companies for birthday party.

A.brought

B.to bring

C.bring

D.bringing

Section 2 (10)

Read the passages and choose the best item that fits into the blank or answers the question.

1.

High-quality service is entirely dependent on the waiter having a liking for his job and knowledge of its working right down to the last detail. He should be quiet, quick, and neverintrude on the customer. Each persom should ve aware of the time it takes to prepare all the food served a la carte. Close liaison between the kitchen and the resraurant is essential if food is to be served efficiently.

When taking the order, one should know how to advise the customer on the basis of those items available .Find out the customer’s tastes and what his requirements are, and try to discover how much he wants to spend. The nationality of hte customer plays an important part in this process. One should be very careful with the type of customer who prefers silence to

suggestions. To avoid any possible misunderstanding when the time comes to pay the bill,it is preferable to determine in advance the cost of all special items not shown on the menu but which the customer has requested.

The wine order is to be taken immediately after the food order, so that wine can be cooled or brought to room temperature, depending on its nature and on the customer ’s taste. As the selection of the wine is very important, it isnormally the head waiter or wine waiter who takes this order. He must know by heart his wine list, the qualities of each particular year and especially how to select

wine to go with the different types of food being served.

56. a waiter who ____can offer high quality service.

a.loves his job

b. knows what to do and how to do his work

c. Know the details of how to taking order

d. both a and b

57. The food a guest orders can be served in an efficient way when __

a, the waiter works hard b. the chef works hard

c.the waiter and the chef co-ordinate their work closely

d. all of the above

58.A waiter should recommend to the guest______.

a. the item he likes best

b. the item the hotel has

c. the expensive items

d.the cheapest item

59.Which of the following sentences is wrong?

a.A waiter should recommend to the guest the items the hotel has.

b.A waiter should make some suggestions as soon as a guest sits down.

c.People of different countries enjoy different foo

d.

d.A waiter should find out how much the guest wants to spend on the dinner before making suggestion.

60.The most important for a wine waiter to know is ______

a.his wine list by heart

b.the difference between the wine produced in cach particular year

c.how to select wine to go with the food the guest ordered

d.something about imported wine

2.

In most hotels, when maids arrive, they go to locker rooms and change info uniforms. They then go to HK headquarters, usually the linen room, sign in and get their floor assignments. They pick up their rags, supply basket, room status sheet and pencil. They then report to their floors, sign in with their supervisor who gives out room assignments and keys.

This procedure is advisable if there is a big enough sign-in area for all the maids to congregate in the morning and afternoon. Such an arrangement tends to give them a certain sense of belonging to a group and being part of the hotel organization. Checking in and out at a floor linen room, which they see only a few other maids and their supervisors deprives them of the feeling that part of the success of the hotel is heavily dependent upon their effective performance and that of their co-workers.

Every effort is made not to disturb the guest—even if they haven’t had the foresight to put the sign on the doorknob, or double lock their doors. As long as there are check-out or pre-registered rooms to work (or rooms for which early make-up has been required) maids are usually instructed not to knock on doors early in the morning, thus avoiding the danger of awakening guests. Obviously thcv never knock when the “Do Not Disturb” sign is displayed. If by

2:30 pm. The room is still inaccessible, Housekeeping is notified by the supervisor and the room is checked by phone or in person by Assistant Manager.

61. The first thing a chambermaid should do when she arrives at the hotel every day is to ______

a. change into the uniform

b. Sign in

c. report to the manager

d. report to the floors

2. The____gives floor assignments anil the gives the room assignments according to the passage

a. housekeeper, supervisor

b. supervisor, housekeeper

c. housekeeper, housekeeper

d. supervisor, supervisor

63. Which of the following sentences is correct?

a. The chambermaid should try her best not to disturb the guest while offering chamber service

b.The chambermaid should knock at the door and make up the room at 8 though the guest in the room might still be sleeping

c.A cheek -out room should be done later

d.The hotel employee should not disturb the guest in any case if the guest display the DND sign.

64. The maid usually gets the keys front the_____

A. floor attendant b. Housekeeper c. Supervisor ' d. Linen room clerk

65. If by 2:30 p.m. the room is still inaccessible, the maid should inform the______

a. housekeeper

b. supervisor

c. Assistant Manager

d. floor attendant Section 3 (10)

Read the passage and choose the best item that fits into the blank.

A rich Frenchman went into a shop in New York. He wanted very much to buy a nice-looking ---66— watch. He saw one that he liked, but the owner of the shop asked five hundred US dollars

---67—it. Suddenly a young man came into the shop, and --68—at it. It all happened in a few seconds. When the owner ran into the street. the thief was already lost among the crowds.

The Frenchman went on. At the next corner he saw the young thief with the—69—watch in his hand. “Do you want to buy a fine watch, sir?” He --70--. “If is only a hundred dollars.”

“It's --71— the thief doesn't know I saw him --72--the watch," the Frenchman thought. He paid at once and went back to his hotel with the watch. He couldn't help

-73—his friend about his good luck.

His friend took a look at the watch and laughed, saying. “You have been made a fool of. This watch isn’t - -74—even ten dollars. I'm sure that the shop owner and the thief —75—this together. Why don't you ask the police to help you get your money back?"

The rich man decided not. He thought he'd better keep quiet about it.

66.A.golden B.gold C.good D.expensive

67.A.for B.with C.on D.about

68.A.stole B.got C.robbed D.snatched

69. A. Missing B. lost C. stolen D.stealing

0A.said B. talked C. whispered D. told

1A. clear B. clearly C. obviously D. clean

72.A.to steal B. stole C.be stealing D. stealing it

73.A to tell B. tell C. to telling D. telling

74.A. worthy B. worth C. equal to D. worth of

75.A.planed B. planned C.would plan D. has planned

Section 4 (5)

Put the following into Chinese.

1.Their main role iS to serve the guest's need.

2. How about some kind of promotion that is new and exciting?

3. My assignment is to develop new business.

4. This sounds good. We can do it on weekends.

5. We often host world leaders and film stars.

Section 5 (10)

Put the following into English.

Section 6 Practical Writing (10)

1.我们需要想一些办法来提高饭店的销售量。

2.我们需要用低房价来吸引旅游团从我们这里订房0

3.由于经济的原因,今年的业绩有小幅的下跌

4.我们很高兴你将购买我们饭店的会议服务^

5.我们要知道他们的一举一动,才能采取对应的措施.

Section 6 (10)

W rite a Memo according to the Chinese prompts, paying attention to the form of a memo.

请代饭店人力部就组织餐饮部部分员工参加在饭店举办的由旅游局培训中心主考的英语口试之事发一份备忘录给餐饮部各员工。考试时间:九月四日各中餐厅的员工上午9:00开始,其余各员工下午1:00考试;考试地点:四川餐厅的玫瑰厅.请餐饮部各经理提前作适

当安排,以保证各参加考试的员工能够准时

参加,并请通知他们带好身份证和准考证

K ey Answ er:

41-45 CC BDA 46-50.DCCCB51-55ABC CA 56 DC ABC61-65 AA ACB66-70 BA ACA 71-75 ADDBB

S ec ti on4

1.他们的主要作用是服务客人的需要。

2.某种新颖而激奋人心的晋升怎么样?

3.我的任务是开发新业务。

4.听起来太好了,我们周末能做。

5.我们经常接待世界级的领导人和电影明星。S ec ti on5

1. We nee d to thin k o f some wa ys to in cre ase ho tel s ales.

2.We’l l need a l ow pr ice to g e t the trav el

ag en ts to boo k wi th u s.

3.Beca use of e cono mic pr oble ms, th is y ear’

a chie vem en ts hav e dro pped a li ttle.

4.We a re glad you wi ll pur cha se the

c on fe ren ce se rv ice o f o ur ho tel.

5. Onl y when we k now abou t the ir a c tion s can we ta ke c or re spon ding mea su res.

请代饭店人少部就组织餐饮部部分员工参加在饭店举办的由旅游局培训中心主考的英语口试之事发一份备忘录给餐饮部各员工。考试时间:九月四日各中餐厅的员工上午9:00开始,其余各员工下午1:00考试;考试地点:四川餐厅的玫瑰厅.请餐饮部各经理提前作适当安排,以保证各参加考试的员工能够准时

参加,并请通知他们带好身份证和准考证

T o:A l l S t a f f o f F&B

From: HR Department of the Hotel

Date: August 28, 2013

Subject: Matter of Oral English Examination

The coming oral English examination, taken charge of by the Training Centre of Tourism Bureau, held at the hotel, falls on September 4. The staff of the restaurant will begin at 9:00a.m., and the other staff of F&B will take it at 1:00p.m.. The examination room is the Rose room of Sichuan Restaurant. All the managers of F&B have to make proper arrangements to ensure all the candidates of the department can attend it on time and please inform them of bringing their ID card and test card with them for the examination.

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