跨文化交际案例 Intercultural Communication—Case Studies

Course: Intercultural Communication—Case Studies

Textbook: Self-compiled handouts

Objectives: This curricular module prompts students with the salient issues related to intercultural communication (1CC). Its main focus is on discussions of major problems arising from ICC. During the course the students are exposed to a large variety of cases, taken from up-to-date documents. The goal is not only to build up students' knowledge of ICC, but more importantly to increase their cross-cultural awareness. The course intends to be instructive, practical and enjoyable. At the end of this course, the students will be able to

1. deepen their understanding of major ICC principles;

2. become familiar with differences in Chinese and American cultures;

3. experience conflicts and controversies in ICC;

4. enhance their abilities to analyze ICC phenomena;

5. improve their ICC competence.

Topic Areas:

Values: 1. Friendship 2. Ethics 3. Individualism & self-reliance

4. Privacy

5. Equality

6. Attributes

7. Time & space 8. Competition & cooperation 9. Volunterism & philanthropy

Daily life: 1. Lifestyle 2. Family & marriage 3. Entertainment

4. Holidays & travel

5. Art & architecture

6. Science & technology

Social life: I. Education 2. Religion 3. Political systems & law

4. Minorities

5. Prejudices &stereotyping

6. Building bridges

Assessment:

The students will have one assignment for this course. The assignment should center on one of the particular ICC issues covered in the course. They are supposed to address the topic on the basis of theoretical analysis applying the knowledge, principles, as well as strategies obtained during the course. The assignment should run approximately ten pages long, with an abstract, key words and a list of references in the APA format. It must be double-spaced, using Times New Roman (12).

Reference:

1. Larry A. Samovar. Communication Between Cultures Foreign Language Teaching and Research Press, 2000

2. Dou, RQ, Qian DX, Li BX. Selected Readings in Intercultural Communication Xi‘an Jiaotong University Press, 2004

3. Jia Yuxin. Intercultural Communication Shanghai Foreign languages Education Press, 2003

4. Yao Baorong. Han Qi, Wang Tao. Chinese Society and Culture Shaanxi people‘s Publishing

House, 2002

5. Hu Wenzhong. Aspects of Intercultural Communication Foreign Language Teaching and Research Press, 2004

6. Mei Renyi. American Studies Reader Foreign Language Teaching and Research Press, 2002

7. Robert M. Crunden. A Brief History of American Culture Paragon House, New York, 1994

8. Bradford ?J‘ Hall. Among Cultures—The Challenge of Communication Wadsworth, 2005

Intercultural Communication

------Case Studies

Unit 1 General Introduction

We are now in a quite different world from before, which is sometimes referred to as ―global village‖. This globalization is mainly due to the amazingly rapid development of science and technology in the areas of transportation and communication systems. Today, trips once taking years, months, weeks, and then days are now measured in a matter of hours. And people in all corners of the world share information and ideas at the same time through sophisticated technology behind such communication means as television, telephone, fax, and the internet.

It naturally follows that intercultural contact has become more frequent, more abundant and, therefore, more significant than ever before. China has become an active member of the world community, and her entry into the WTO is bound to bring us into more contact with the outside world.

Now that we will conduct more and more intercultural communication, the problem we are facing is how to do it, and how to do it well. A good knowledge of a foreign language, mainly English---- the most widely used language in the world today, is of course indispensable. But language alone does not ensure successful communication, especially intercultural communication. Let‘s look at some of the communication cases between people from Chinese and English cultures:

Case 1: One cold winter day in a Chinese city, Mr. Wang Lin, on his way to the library, met an American professor who knew very little about China. After greeting him, Mr. Wang said: ―It‘s rather cold. You‘d better put on more clothes.‖But the professor didn‘t appear happy hearing this. Why?(Chinese people like to show concerns, but American people like indepedence and privacy)

Case 2: You are the only Chinese among some Americans. One of them is telling a joke.

You feel good because you understand every word. All of a sudden, everyone is laughing. Everyone except you. Why?

Case 3: There has been a very famous brand of battery in China: White Elephant. Suppose this product is to be exported to the UK or the USA. It‘s very likely to fail without changing its brand name. Why?

In each of the above situations there is something ―wrong‖. But this ―something‖ has nothing to do with the language, which is perfect. The problem lies within the culture in which the language is used. In the first case, for instance, Americans (and many Westerners too) don‘t like to be told what to do as they tend to be independent; while Chinese are in the habit of showing and accepting concerns. The second case tells us that sometimes connotations (implied meanings) of words are key to understanding. In the third case a white elephant, arousing beautiful association in the minds of Chinese, stands for something big but useless in the English culture. From these simple cases, it‘s not difficult to see what an important role culture plays in communication and why language alone doesn‘t guarantee successful intercultural communication.

What we are going to explore in this course are such aspects as mentioned above, since they tend to affect intercultural communication. The aim of the course is to help you develop cultural awareness, and improve your intercultural communication competence through case studies. We know that it‘s impossible to expound all the details of a culture, as culture covers almost every aspect of a person‘s life. But armed with this awareness, you can design your own strategies for dealing with problems arising in intercultural communication situations.

During the learning process you will see that all people exhibit culturally conditioned behaviors, approach the diversity of cultures, learn to appreciate similarities and respect differences between cultures, become aware of potential problems in intercultural communication and develop an ability to cope with them. Besides, you are going to have a better understanding of your own native culture—the Chinese culture, of which you may not be always aware just because you are in it.

The above aim is to be achieved through a thought-provoking, task-based interactive learning approach. That is to say, in the process you are not just a listener or reader but also a participant in many activities, for instance, discussions about different cases. You are expected to discover a lot about culture for yourself.

Unit 2 Communication and Intercultural Communication

Communication is symbolic in which people create shared meanings. Symbols are central to the communication process because they represent the shared meanings that are communicated.

Intercultural communication occurs when large and important cultural differences create

dissimilar interpretations and expectations about how to communicate competently from two different cultures.

(Lusting, M.W. and Koester, J. Intercultural Competence. New York: Addison Wesley Longman, 1999)

Reading 1 Communication

It doesn‘t matter if this is your first communication course or not. You‘ve probably heard many different definitions of the word ―communication‖. In this chapter you will learn how that communication itself is a cultural element by studying different models of communication. You‘ll learn about the different ways communication and culture are studied and about the skills required to become more effective in intercultural communication.

Because communication is an element of culture, it has often been said that communication and culture are inseparable. As Afred G. Smith (1966: Communication and Culture: Readings in the Codes of Human Interaction.New York: Holt, Rinehart & Winston) wrote in his preface to Communication and Culture, culture is a code we learn and share, and learning and sharing require communication. Communication requires coding and symbols that must be learned and shared. Godwin C. Chu (1977: Radical Change through Communication in Mao’s China. Honolulu: University Press of Hawaii) observed that every cultural pattern and every single act of social behavior involves communication. To be understood, the two must be studied together. Culture cannot be known with a stud of communication, and communication can only be understood with an understanding of the culture it supports.

Components of Communication

You are better able to understand communication when you understand the components of the process. Ten components of communication are source, encoding, message, channel, noise, receiver, decoding, receiver response, feedback, and context.

Source. The source is the person with an idea he or she desires to communicate. Examples are CBS, the White House, your instructor, and your mother.

Encoding. In the television and movie version of ―Star Trek‖, you saw Mr. Spock touching alien beings for what was called ―mind meld‖. You assume Mr. Spock was able to access directly the thoughts of the alien creature. Unfortunately, we humans are not able to do that. Your communication is in the form of symbols representing the ideas you desire to communicate. Encoding is the process of putting ideas into symbols

The symbols into which you encode your thoughts vary. You can encode thoughts into words and you can also encode thoughts into non-spoken symbols. The oils and colors in a painting as well as your gestures and other forms of nonverbal communication can be symbols.

Traditionally, a clear distinction is made between symbols and the objects or thoughts they

represent. The symbol is not the thing, yet we often act as if it were. When you bite into a lemon, the juice causes your mouth to water as salivary glands under your tongue secrete digestive enzymes. But if you visualize a lemon and say the symbol ―lemon‖ to yourself several times your mouth waters as the same salivary enzymes are produced not by the thing but by its symbols! The symbols ―glove‖and ―above‖probably don‘t cause reactions, but someone special saying ―I love you‖ can trigger several reactions in your body.

Message. The term message identifies the encoded thought. Encoding is the process, the verb; the message is the resulting object.

Channel. The term channel is used technically to refer to the means by which the encoded message is transmitted. Today, you might feel more comfortable using the word ―media‖. The channel of medium, then, may be print, electronic, or the light and sound waves of face-to-face communication

Noise. The term noise technically refers to anything that distorts the message the source encodes. Noise can be of many forms: External noise can be the sights, sounds, and other stimuli that draw your attention away from the message. Having a radio on while reading is external noise. Internal noise refers to your thoughts and feelings that can interfere with the message. Being tired or being hungry can be distractions from complete attention to the message. Finally, the phrase ―semantic noise‖ refers to how alternative meanings of the source‘s message symbols can be distracting. For example, a speaker‘s use of uncalled-for profanity can cause us to wonder why the speaker used profanity and draw attention away from message itself.

Receiver. The receiver is the person who attends to the message. Receivers may be intentional; that is, they may be the people the source desired to communicate with, or they may be any person who comes upon and attends to the message.

Decoding. Decoding is the opposite process of encoding and just as much an active process. The receiver is actively involved in the communication process by assigning meaning to the symbols received.

Receiver response. Receiver response refers to anything the receiver does after having attended to and decoded the message. The response can range from doing nothing to taking some action or actions that may or may not be the action desired by the source.

Feedback. Feedback refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning. A reader of this text may have many responses, but when the reader responds to a survey or writes a letter to the author does feedback occur. When a radio talk show host receives enthusiastic telephone calls and invites a guest back, feedback has occurred.

翻译研究的语篇分析模式及其意义(二)

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跨文化交际案例分析

跨文化交际案例分析 LEKIBM standardization office【IBM5AB- LEKIBMK08- LEKIBM2C】

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跨文化交际案例 IMB standardization office【IMB 5AB- IMBK 08- IMB 2C】

日本 中日称谓方式 如中国人对成年男士的称呼多为“先生”,这是一种社交场合对对方的尊称 事实上,日本人使用“先生”这一称呼的范围比中国人小得多,一般只用于学校的教师、医生、议员和艺术家。此外,中国人很少称女士为“先生”,而日本人则不分性别,只要属于这一范围的均可称作“先生”。 另外,日本人在称呼对方时习惯于拉近上下辈的距离以表示亲密,而中国人则正好相反,往往要抬高对方的辈份以示尊敬。因此,在日本,小学生对20多岁的人称作“哥哥”、“姐姐”,而在中国则称作“叔叔”、“阿姨”;再比如,小学生对50多岁的人称作“叔叔”、“阿姨”,而在中国就要称作“爷爷”、“奶奶”了。 寒暄 日本人每日初次见面除了互道一声“早上好”之外,必定要围绕天气寒暄一番,例如:“今天天气真好啊!”“今天真冷啊!”“今天真热啊!”“连日阴雨,真叫人烦闷”等等。而中国人除彼此问好外,最常用的寒暄问候语也就是“饭吃了吗?”“你上哪去?” 中国人之间初次见面为表示亲密,喜欢打听一些与对方生活、家庭、工作有关的事。以示看重和关心对方。日本人则不会。 敬意表达 1自谦 2自责经常在社交场合用自责言语以求的人际关系的和睦。踩脚（中国人：踩的人道歉；日本人：被踩的道歉。）迟到（中国人：来晚的道歉；日本人：来早的道歉） 3致谢致谢必须铭记在心，感恩要求极为严格。

4否定表达中国人直接日本人会绕很大的弯子，只为缓和气氛（是非观的差异）思维方式 中国人：论辩为主 日本人：体察为主 德国 德国人重视法律：中国人重视道德 这是我的权力，我有权这样做；你有权这样做但这样做不道德 德国人靠大脑来感觉；中国人靠心 德国人理性，有严格的纪律；中国人感性，会随心所欲，会冲动。 德国贝多芬伟大令人倾倒不浪漫，要求音乐的精准和完美，对音乐严肃认真。 肖邦诗意又浪漫 德国人不灵活，中国人应变能力强 请客请两个人就只准备两个人；中国人则无所谓会准备很多 德国人冷静中国人客套 不喜欢恭维，恭维是一种谦虚的表达 德国人喜欢喝中国人喜欢吃 数小时喝酒；数小时吃饭。 德国人慢中国人快 井井有条；粗枝大叶 德国人喜欢喝啤酒中国人喜欢喝茶 坐在公园里喝酒，坐在公园茶馆里喝茶 德国人靠耳朵享受中国人靠舌头享受

大学英语跨文化交际案例分析.docx

大学英语跨文化交际案例分析 Case 2 (P8) White Dress 女王的白色长裙:Case analysis: The Indian women might think the wedding ceremony is a funeral if they see the western bride in white gown. The case reflects the similes and metaphors in the text. 案例分析:印度女人可能觉得婚礼是一个葬礼,如果他们看到西方的新娘的白色礼服。这个案例反映了明喻和隐喻在文本。 Culture is like an iceberg: we can identify the color of the dress worn by women in different cultures, but we do not know the values underneath. Culture is like the water a fish swims in: people wear dress of different colors for different context but they usually take it for granted and never ask why . 文化是 像冰山:我们可以辨认颜色衣服的妇女所穿不同的文化,但我们不知道下面的值。文化是像水鱼游 在: 人们穿不同颜色的衣服为不同的上下文, 但他们通常是理所当然的,从不问为什么。 Case 4 (P18) Coconut-skating 椰子-溜冰:Case analysis: The case reflects the characteristics of culture. We Can tell from the CaSe that CUItUre is PerVaSiVe and it 案例分析Ie 这个e事件反映了文化 的特点。我们可以告诉从案件,文化是普遍的,这是学习。 People may invent different ways for things even as simple as the issue of floor moping. The Philippine woman must have learned this way of mopping from her own culture. 人们可能发明东西 甚至不同的方式为这样简单的问题的地板闷闷不乐。菲律宾女人必须学习这种方式从她自己的文化的拖地。 Case 7 (P30) Clean UP the Bathroom! 清理浴室!:CaSe analySiS: CUltUral differenCeS deCide the two StUdentS are going to CommUniCate in different wayS. 案例分析:文化差异决定这两个学生要沟通的方式不同。 The Chinese student wants the American student to understand the underlying means of his words, but the American student is used to the direct style of communication. This is decided by culture. In Chinese culture, people want to save face of both themselves and others, so they would not express their ideas directly. However, in the United States, unless you express yourself clearly and directly, the OtherS CannOt Understand you.中国学生想要美国学生理解底层的手段，他的话,但是美国学生用来 直接的交流方式。这是由文化决定的。在中国文化中,人们想要挽回面子的两个自己和他人,所以 他们不会直接表达自己的想法。然而,在美国,除非你清楚地表达自己,别人不能直接理解你。 Case 8 (P34) She HaS Three HandS 她有三个指针:ThiS CaSe Can refleCt the different CommUniCation StyleS between ChineSe and CanadianS. In weStern CUltUreS, CommUniCation iS the meanS of tranSmitting ideaS. WeStern PeoPle USUally CommUniCate direCtly with eaCh other. 这种情况下可以反映出不同的沟通方式在中国和加拿大人。在西方文化中,沟通是传播方式的想法。西方的人们通常直接彼此通信。 That is why the Canadian in this Case says what is in his mind direCtly in frOnt Of the Chinese wOman withOut hiding anything. While Chinese Culture stresses harmOny and emphasizes the relatiOnships between the COmmuniCatOrs. Chinese peOple view COmmuniCatiOn as a prOCess where all parties are searChing tO develOp and maintain a sOCial relatiOnship. SO the Chinese wOman in this Case tries nOt tO argue With the Can adia n face to face to keep the “ harm OnioUS relati On Sh这就是为什betwee n them. 么加拿大在这种情况下说什么是在他的脑海里的正前方的中国女人没有隐瞒任何事。虽然中国 文化强调和谐,强调了沟通者之间的关系。中国人民视图通信作为一个过程,各方正在寻求开发和维护一个社会关系。所以中国女人在这种情况下努力不认为与加拿大面对面保持“和谐关系”他们。 Case 12 (P57) Why Don‘ tYou Eat the Pizza? 你为什么不吃比萨饼?: This case can reflect the problems appearing during intercultural communication and how ignoring cultural differences can affect communication. 种情况下可以反映

新编跨文化交际案例分析

Unit 5 Culture and Verbal Communication Case 17 When these two men separate, they may leave each other with very different impressions. Mr Richardson is very pleased to have made the acquaintance of Mr Chu and feels they have gotten off to a very good start. They have established their relationship on a first-name basis and Mr Chu‘s smile seemed to indicate that he will be friendly and easy to do business with. Mr Richardson is particularly pleased that he had treated Mr Chu with respect for his Chinese background by calling him Hon-fai rather than using the western name, David, which seemed to him an unnecessary imposition of western culture. In contrast, Mr Chu feels quite uncomfortable with Mr Richardson. He feels it will be difficult to work with him, and that Mr Richardson might be rather insensitive to cultural differences. He is particularly bothered that, instead of calling him David or Mr Chu, Mr Richardson used his given name, Hon-fai, the name rarely used by anyone, in fact. It was this embarrassment which caused him to smile. He would feel more comfortable if they called each other Mr Chu and Mr Richardson. Nevertheless, when he was away at school in North America he learned that Americans feel uncomfortable calling people Mr for any extended period of time. His solution was to adopt a western name. He chose David for use in such situations. Case 18 Even if the American knew Urdu, the language spoken in Pakistan, he would also have to understand the culture of communication in that country to respond appropriately. In this case, he had to say ―No at least three times. In some countries, for instance, the Ukraine, it may happen that a guest is pressed as many as seven or eight times to take more food, whereas in the UK it would be unusual to do so more than twice. For a Ukrainian, to do it the British way would suggest the person is not actually generous. Indeed, British recipients of such hospitality sometimes feel that their host is behaving impolitely by forcing them into a bind, since they run out of polite refusal strategies long before the Ukrainian host has exhausted his/her repertoire of polite insistence strategies. Case 19 Talking about what‘s wrong is not easy for people in any culture, but people in high-context countries like China put high priority on keeping harmony, preventing anyone from losing face, and nurturing the relationship. It seems that Ron Kelly had to learn a different way of sending message when he was in China. At home in Canada he would have gone directly to the point. But in China, going directly to the problem with someone may suggest that he or she has failed to live up to his or her responsibility and the honor of his or her organization is in question. In high-context cultures like China, such a message is serious and damaging. In low-context cultures, however, the tendency is just to ―spit it out, to get it into words and worry about the result later. Senders of unwelcome messages use objective facts, assuming, as with persuasion, that facts are neutral, instrumental, and impersonal. Indirectness is often the way members of high-context cultures choose to communicate about a problem. Case 20 It seems that the letters of request written in English as well as in Chinese by Chinese people are likely to preface the request with extended face-work. To Chinese people, the normal and polite way to form a request requires providing reasons that are usually placed before the requests. Of course, this is just the inverse of English conventions in which requests are fronted without much face-work. In the view of the English-speaking people, the opening lines of Chinese requests and some other speech acts do not usually provide a thesis or topic statement which will orient the listener to the overall direction of the communication. Worst of all, the lack of precision and the failure to address the point directly may lead to suspicions that the Chinese speakers are beating around the bush. To them, the presence of a clear and concise statement of what is to be talked about will make the speech more precise, more dramatic, and more eloquent. However, the Chinese learning and using English in communication may find it difficult to

跨文化交际笔记

第一章跨文化交际 一、什么是跨文化交际——具有不同文化背景的人从事交际的过程 跨文化交际之所以在今天日益引起人们的注意，主要原因是由于交通工具的进步与通讯手段的发展，使得不同国家、不同种族、不同民族的人能够频繁地接触和交往。 L.S.Harms认为，在世界范围内的交际经历了五个阶段：语言的产生；文字的使用；印刷技术的发明；近百年交通工具的进步和通讯手段的迅速发展；跨文化交际。近二十年来的交际是以跨文化为特征的。 二、对跨文化交际的不同理解 有的人认为每个人在文化上都是独特的，所以任何两个人之间的交际都是跨文化交际。 有的人认为，不同国籍人们之间的文化差异与不同职业的人们之间的文化差异并没有什么本质上的区别，只是程度上的差异。 有的人认为，跨文化交际研究应该把重点放在亚文化系统的语篇系统方面。 有的人认为，作大范围的国与国之间的对比对于改进跨文化交际益处不大，应该把眼光放在更具体的文化差异上。跨文化交际研究的范围应该也包括地区、职业、年龄、性别等方面的文化差异的探讨。 文化通常不是指个人的行为，而是指一个群体的生活方式和习惯。作者认为作跨国、跨种族、跨民族研究不仅应该是跨文化交际研究包括的内容，而且应该是放在首位的。至于地区、阶级、阶层、职业、性别、年龄等不同层次的差异也应该给予关注。至于个人之间的差异的研究只是在我们把他们当做群体的代表时才有意义。在研究一个国家的文化特点时，我们的眼光首先应集中在它的主流文化上，其次才注意它的亚文化和地区文化的特点。 主流文化亚文化地区文化小群体文化 （不同年龄、职业、性别群体的文化）第二章跨文化交际学 一、跨文化交际学在美国Intercultural Communication 与人类学、心理学、传播学关系密切 1.首先在美国兴起。美国有来自各个国家的移民，有各自的文化系统和风俗习惯，逐渐在美国社会形成了多元文化的格局；美国与各国交往频繁。 2.Edwar Hall 《无声的语言》跨文化交际学的奠基之作。认为不同文化背景的人们在使用时间、空间表达意义方面表现出明显的差异。（对时间、空间、交际的关系作了深入探讨） 3.1970年是具有重要意义的一年，在这一年，国际传播学会承认跨文化交际学是传播学的一个分支，成立了跨文化交际学分会。1972年，第一届跨文化交际学国际会议，日本东京。 4.70年代，影响最大的书籍。《跨文化交际学选读》 5.跨文化交际学内容：

外国留学生在中国的跨文化交际案例研究

外国留学生在中国的跨文化交际案例研究由于全球一体化和经济全球化的发展，各国之间的经济合作与往来日益增强。不同文化背景的人们之间的经济合作及国际商务活动也日趋频繁，增强文化理解、克服文化冲突、增强文化沟通与合作就显得尤为重要。近些年来，中国经济与科技的蓬勃发展，中国文化的博大精深，吸引了越来越多的外国留学生来华求学。据我国教育部统计，2008年全国来华留学生总数首次突破了20万。越来越多的各国留学生来中国学习汉语，以便尽快的实现与中国人的交际进而实现与中国人在各个领域实现交流、沟通、合作、共赢。但通过一段时间的学习和交流之后，即使学生有了一定的词汇基础，掌握了基本的语法知识，但仍然常常在交际中遇到难题，有时候甚至搞出很多笑话和严重的文化上的不妥行为，究其根源，是因为留学生们或多或少地存在跨文化交际障碍。其实，对于学习汉语的外留学生来讲，学习汉语不光是只要明白发音，认识汉字，语法等。如果留学生在学习汉语的过程中能对于中国的历史，价值观，风土人情，宗教信仰等因素有适当的了解，就能在很大程度上帮助其学习好汉语并应用于交际。因此，必须加强对来华留学生的跨文化交流研究。 关键词：外国留学生跨文化交际 一、文化和文化差异 跨文化交流，来自不同文化的交流才可以是跨文化交流。不同的文化显然是有差异的，即文化差异的存在。于是，我们应当首先理解“文化”和“文化差异”的意义何在。“文化”一词源远流长，古往

今来，不同的学者从不同的角度和层次对文化进行定义和阐述，反映了文化涵盖内容的广泛和深入，以及人类对于文化研究的重视。英国人类学家泰勒（Edward Burnett Tylor）在其著作《原始文化》一书给文化这样定义：所谓文化或文明乃是包括知识、信仰、艺术、道德、法律、习惯以及其他人类作为社会的成员而获得的种种能力、习性在内的一种复合整体。这主要是从思想和行为层面对文化进行定义，而不少学者认为，文化除了精神文化、方式文化外，还包括物质文化。文化的冰山比喻有助于对文化的全面理解。文化是由显性部分和隐性部分组成的，显性部分即冰山浮出水面的可视部分，是外在直观的事物，隐性部分即冰山水下的不可视部分，例如社会规范、价值观、信念等。本人认为，文化是由人类创造的，特定群体所表现的具有显隐双重性的物质与精神成果及行为方式的总和。显性文化反映和体现了隐性文化，隐性文化驱动和支配着显性文化，两者相互联系和影响，构成有机的统一体。 所谓文化差异，简要地说，即不同国家、民族在文化上的差别。文化差异是复杂多样的，我认为应当从文化显隐性的特点出发，将文化差异分为显性差异与隐性差异。显性差异通过人类改造自然与社会的物质成果表现出来。需要说明的是，语言的不同亦属于显性差异。语言不可视、不可触，却可以听到，它是一个客观存在。隐性差异通过人类改造自然与社会的行为方式、创造的精神成果表现出来。不同文化背景的人在跨文化交流的过程中避免不了文化差异的问题，而文化差异的更深层次会导致文化冲突。