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酒店英语预定确认函

酒店预定确认函英文（板式一）

Confirme the reservation

Dear Sir or Madam,

We have made following booking via my travel agency.

Would you please help me double check whether it is confirmed already?

1、Comfirmation ID: 确认号，如果有的话~

2、Name of Client: 姓名

3、Check in: 入住日期

4、Check out: 退房日期用March 1, 2011 这种格式吧~

5、Room Type: 房型

7、Special Comments: 可以写Honeymoon

please kindly re-confirm my booking by return email.

Thanks.

酒店预定确认函英文（板式二）

教你如何给马尔代夫酒店写英文邮件确认房间~

很多童鞋对自己去了马代以后是否会被超售的情况降房型或者强制换岛而担心~

这些原因主要和代理以及具体岛的酒店有关系。

代理：一定要找一个好一点的信誉高的代理，有一些代理可能只是中间商，可能没有及时给酒店汇钱，或者其他原因，导致最后换岛。

岛上的酒店：马尔代夫是个旅游国家，他们的法律是允许酒店超售，尤其是在旺季（11月-2月），通常在5% - 10%之间不等。要强制换岛就是因为超预定了，同时为了迎合欧美等住的时间长的住客而损伤其他住的时间短的住客。所以要选一些好一些的，信誉好，没有超预定前科的岛。（可以去daodao网查查你要去的岛的口碑。）

酒店确认号是一个很关键的点，如果有确认号之后，基本上就OK了。

但是最后从代理那边得到确认号后，最好自己再发一封邮件到酒店确认一下。如果酒店确认了就好了，一般就不会有强制换岛的事情发生。

如何写英文的确认信邮件：（红色部分自己填写）

Dear Sir/Madam:

I booked 酒店名称（例如：Maafushivaru Island Resort）for honey moon（不是蜜月省去honey moon）holidays via the agent 代理名称（例如：CHINA OCEAN INTERNATIONAL TRAVEL SERVICE CO.,LTD）. Could you please help me to check the reservation?

Hotel Information: Maafushivaru Island Resort（酒店名）

Confirmation Number: 88888888（预订号）

Room type: BEACH BUNGALOW(21JUN-24JUN),WATER VILLA(24JUN-26JUN) （房间类型＋日期）

No. room: 1 （房间数）

Meal plan: BB/HB/FB/AI （餐饮计划）

Date: Check in 21JUN,2011，Check out: 26JUN,2011 （入住和离店日期）

Total PAX: 2 （人数）

Client name: HONG/TAILANG MS, HUI/TAILANG MR （名字）

Special Comments: Honeymoon (特殊说明，可以是蜜月，可以要求无烟房，随便你定制)

I'm looking forward to your reply, Thank you very much!

Yours Tailang Hui （落款名字）

确认号和房间号是没有关系的，你订好酒店后可以再发邮件申请一下想要的房间号。

酒店预定确认函英文（板式三）

在网上订房之后还有48小时之内收不到网站方发来的确认信，必须要与订房网站/酒店联系。最起码邮件联系。

与酒店联系的邮件范本如下：

Dear All,

I just booked the room and paid the money via credit card in your website. But i did not get the confirmation email and the items can not be found iin my booking page. Could you help me to check it and let me know the booking and payment status? My booking NO is "你的订单号“. Thanks in advance.

BR,

Your name

酒店订房确认函

X X酒店订房确认函 Booking confirmation 致：自：酒店市场销售部 Letter： From: Hotel Marketing 公司：日期：年月日 Company: Date: 传真：传真： Fax: Fax: 电话：电话： Phone: Phone: 主题/ Theme：□预订/ Bookings□修改/ Revised□取消/ Cancel XX酒店向您致以诚挚的问候！ Code of hotel business to extend my sincere greetings to you! 感谢您对XX酒店的信任与支持！我们很高兴确认您的房间预定情况如下： Code names Thanks for your interest in the hotel business trust and support! We are pleased Remarks: You have booked a room reservation for you, thank you for your book! Room number: Housing （1）所有预订房间只保留至抵店当日的下午六时，除非预付订金或以信用卡资料做担保。 (1) All room reservations only shop on the day of arrival to 18:00, except pre-paid deposit or credit card information in order to do security. 再次感谢您对XX酒店的大力支持，我们热忱期盼在XX酒店款待您和您尊贵的客人。 Thank you again for the code name of the hotel business support, enthusiasm, we look forward to in the Code of business hotel in honor of you and your distinguished guests. 如有任何疑问，敬请随时与我们联系。 If you have any questions, please contact us at any time. 您诚挚的， Your sincere, XX酒店 Code of Hotel 确认人：

预定酒店英语日常用语

第二章日常用语（句子）：基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you hold the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．J ust a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day ear ly. Is that OK? 我那天早点到，可以吗？ 56．We’ll send a confirmation to you soon. 我们稍后传确认书给您。 57．Should you have any questions, please do not hesitate to contact us. 如有任何疑问请随时与我们联系。 58．Please feel free to contact us if we can be of further assistance. 如需进一步了解，请随时与我们联系。其他服务类 42．Does it include breakfast? 包括早餐吗？ 43．The tax and breakfast are also included. 税及早餐也包括在内。 12．Does your hotel have pick-up service? 请问贵酒店有接车服务吗？ 13．Yes, please contact the concierge for details. 有的，详细内容请联系礼宾台。 16．What is your hotel’s website and email address? 请问贵酒店的网址及邮址？ 17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。 4．How about your hotel’s location? 请问贵酒店位于哪里？

酒店英语预定确认函

酒店预定确认函英文（板式一） Confirme the reservation Dear Sir or Madam, We have made following booking via my travel agency. Would you please help me double check whether it is confirmed already? 1、Comfirmation ID: 确认号，如果有的话~ 2、Name of Client: 姓名美[?kla??nt] n. 顾客; 当事人; 诉讼委托人; [计算机] 客户端; 3、Check in: 入住日期 4、Check out: 退房日期用March 1, 2011 这种格式吧~ 5、Room Type: 房型 7、Special Comments: 可以写Honeymoon 美[?h?ni?mun] n.蜜月; 蜜月期; 蜜月旅行; 短暂的和谐时期; please kindly re-confirm my booking by return email.请重新确认我的预订返回电子邮件 Thanks. 美[?ka?ndli] adv.亲切地; 友好地; 诚恳地，衷心地; （用作请求时的礼貌用语或把命令说成请求的反语）请; re-confirm 网络再确认; 再次确认; 酒店预定确认函英文（板式二）教你如何给马尔代夫酒店写英文邮件确认房间~ 很多童鞋对自己去了马代以后是否会被超售的情况降房型或者强制换岛而担心~ 这些原因主要和代理以及具体岛的酒店有关系。代理：一定要找一个好一点的信誉高的代理，有一些代理可能只是中间商，可能没有及时给酒店汇钱，或者其他原因，导致最后换岛。岛上的酒店：马尔代夫是个旅游国家，他们的法律是允许酒店超售，尤其是在旺季（11月-2月），通常在5% - 10%之间不等。要强制换岛就是因为超预定了，同时为了迎合欧美等住的时间长的住客而损伤其他住的时间短的住客。所以要选一些好一些的，信誉好，没有超预定前科的岛。（可以去daodao网查查你要去的岛的口碑。）

商务英语情景对话订酒店房间

. Booking Hotel Rooms （Tina and Minnie arrive at Garden Hotel. Minnie i s now asking something in the reception desk.）Receptionist：Good afternoon. Welcome to Garden Hotel. Can I help you, madam? Minnie：Well, I’m Minnie from ABC Company. I’d like to check in, please. Receptionist：All right. Do you have a reservation with us, madam? Minnie：Sorry, I didn’t book any room before. I would like to know which standard room do you have ？ Receptionist：Wait a moment, please. We have standard double room, and standard single room. What kind of room do you need? Minnie：W hat’s the price for standard single room？ Receptionist：oh，sir. The price for standard single room is 200 Yuan。 Minnie：OK. I’d like to check in a standard single room. Receptionist：All right. How many days are you planning to stay? Minnie：I want to stay here for 3 days. Receptionist：Wait a moment, please. Madam，please show your passport or ID card. Minnie：Here you are. Receptionist：Wait a moment ，please. Could you please fill in the registration card? Minnie：Sure. Here it is. Is it all right? Receptionist：Y es, thanks. Y our room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. The check-out time is 1p.m. of forth day later。 Minnie：Thank you. Receptionist：Y ou’re welcome. Good luck。 .

酒店英语情景对话精编版

日常用语（句子）：酒店常用英语 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订（不是预定） Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？

预订酒店英语对话

酒店预订英语 1.I'd like to book a double room for Tuesday next week．下周二我想订一个双人房间。 2．What's the price difference？两种房间的价格有什么不同？ 3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。 4．I think I'll take the one with a front view then．我想我还是要阳面的吧。 5．How long will you be staying？您打算住多久？ 6．We'll be leaving Sunday morning．我们将在星期天上午离开。 7．And we look forward to seeing you next Tuesday．我们盼望下周二见到您。 8．I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。 9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。 10．What is the rate，please？请问房费多少？ 11．The current rate is＄50 per night．现行房费是50美元一天。 12．What services come with that？这个价格包括哪些服务项目呢？ 13．That sounds not bad at all．I'll take it．听起来还不错。这个房间我要了。 14．By the way，I'd like a quiet room away from the street if the is possible．顺便说一下，如有可能我想要一个不临街的安静房间。 15．Welcome to our hotel．欢迎光临。 16．So you have got altogether four pieces of baggage？您一共带了4件行李，是不是？ 17．Let me have a check again．让我再看一下。 18．The Reception Desk is straight ahead．接待处就在前面。

hotel English 酒店英语

(1)I would like to reserve a twin/ double room at your hotel for four nights from June8, 2002. 我想向你们旅馆预订一间双人房，2002年6月8日入住，总共四天。 (2)Please reserve a single room under the name of Mr. Lin.请以林先生的名义定一间单人房。 (3)What's the price difference?两种房间的价格有什么不同? (4)A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night. 一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。 (5)If there are no room available for the above period, please inform me ASAP as I must look for another hotel.如果在上述期间没有空房，请尽快告知以便另寻旅馆。 (6)I would like to book a flight to Paris on January 8 on Air France, First Class and round trip. 我要订一张去巴黎的往返票，1月8日，法航，头等舱。 (7)We do have a single room available for those dates.我们确实有一个单间，在这段时间可以用。 (8)What is the rate，please?请问房费多少? (9)The current rate is$ 50 per night.现行房费是50美元一天。 (10)What services come with that?这个价格包括哪些服务项目呢? (11)By the way，I'd like a quiet room away from the street if the is possible. 顺便说一下，如有可能我想要一个不临街的安静房间。

预定酒店英语对话阅读预定酒店的英语对话

预定酒店英语对话阅读预定酒店的英语对话英语对话课教学是实现英语学习的最终目标——交际的最好手段。了预定酒店英语对话，欢迎阅读! A：Royal Hotel, can I help you? 皇家酒店，我能为您服务吗? B：Yes. I urgently need a room for tomorrow night, and do you have any vacancies? 我急需一个房间，明晚入住，请问你们还有空房吗? A：Yes, we have. What kind of room would you like? 还有空房。您需要什么样的房间? B：I'd like a suite with an ocean view, please. 我想要一个海景套房。 A：No problem, sir.

没问题，先生。 A：Hello, this is Hilton Hotel. How may I help you? 你好，这里是希尔顿酒店，请问有什么可以帮您? B：Hi. I would like to make a reservation on this Friday. 你好，我想订一间周五的房。 A：OK. What kind of room do you want? We have single rooms, twin rooms, double rooms and suites available on Friday. 好的。请问您需要什么样子的房间?周五有单人间、双人双床间、双人间和套间。 B：I want a single room with ocean view. Do you have one? 我想订一间带海景的单人间，可以吗? A：Let me check. Yes.

酒店电话订房英语对话

酒店电话订房英语对话如何用英语打电话订房情景对话篇一 C：Good morning, this is the Front Desk.May i help you,sir?早上好，这是前台。需要我帮忙吗,先生? G：yes,i'dlike to reserve a room. 是的，我想要订个房间 C：Thank you,Sir.For which date? 谢谢，先生。订哪一点的? G：From November 9th 11月9日起 C：For how many nights? 住几晚? G：For two nights. 两晚 C：How many guests will there be in your party? 有多少人和你一起? G：Just my wife and i 仅仅和我的妻子 C：Which kind of room would you prefer,a double or a twin?

你想订哪种类型的房间，一张双人床还是两张单人床的? G：A twin，please 两张单人的吧 C：Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer? 能稍等下吗?我将帮你查一下这几天我们的客房供应情况，让你久等了，我们这有一间1000元和1500的，你喜欢哪一种? G：We'll take the one at RMB15OO Yuan. 我们要1500的那间吧 C：Certainly,sir.Could you give me your name,please? 好的，先生，请你告诉我你们的姓名吗? G： Yes,it's John Davis,D-a-v-i-s. 是的，约翰戴维斯，D-a-v-i-s. C：Mr.Davis.May I have your phone number,please? 戴维斯先生，你能告诉我你的电话号码吗? G：Yes,the number is 01-5639-1875. 电话是01-5639-1875 C：What time do you expect to arrive,sir? 什么时候到呢，先生?

预定部酒店英语日常用语

酒店英语日常用语：预定部日常英语口语 1．May I have the room type, please? /What kind of room would you like to reserve? 请问需要预订哪一类型的房间？ 2．What kind of room do you have? 请问贵酒店有什么房间类型？ 3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms. 我们酒店有标准房，高级房，豪华房，行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。 4．How about your hotel’s location? 请问贵酒店位于哪里？ 5．Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car. 我们酒店位于东莞市厚街镇。本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。 6．What’s the level of your hotel? 请问贵酒店是几星级的？ 7．Our hotel is a five-star hotel. 本酒店是五星级的酒店。 8．How about your hotel’s facilities? 请问贵酒店有什么设施？ 9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。. 本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 12．Does your hotel have pick-up service? 请问贵酒店有接车服务吗？ 13．Y es, please contact the concierge for details . 有的，详细内容请联系礼宾台。 14．Can I get har bour view in your hotel? 我可以看到海景吗？ 15．I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping. 很抱歉，不可以。但您可以看到周围美丽的泳池景。 16．What is your hotel’s website and email address? 请问贵酒店的网址及邮址？ 17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。

6酒店预定部常用英语30句

PART SIX 第六部分 FOR RESERV ATION DEPARTMENT 预定部用预定英语Reservation 1.Good morning. Tina is speaking. May I help you with the booking please? 你好，预订部。 2.May I have your name, please, madam/sir? 小姐/先生，请问您怎么称呼？ 3.May I have your spelling last name please? 请问如何拼写您的姓名？ 4.Are you a priority club member? 您是优选俱乐部会员吗？ 5.May I have your priority club member number? 可以给我您的优选俱乐部会员号码吗？ 6.May I have your arrival / departure date? 请问您哪天入住/退房？ 7.I’m sorry sir, there is no room available for that night, I’m very sorry sir, I know it’s very difficult for you, may I leave your contact number and see if we have any cancellation we will contact you? 很抱歉，先生！那天的房间都卖光了。真的很抱歉，我知道您一定非常为难，我可以留下您的联系电话，如果有预订取消的话我马上电话联系您好吗？ 8.How long will you stay？您预计要住多久？ 9.How many rooms would you like? And how many people stay? 您需要几间房，多少人入住？ 10.Hold on please, I will check the room availabilities for you. 请稍等，我看一下是否有合适的空房。 11.May I have your company name and see if you have the contract with hotel. 可以告诉我您的公司全称吗？我可以查看贵公司是否与酒店签有协议。 12.We have the club deluxe room available at that period, on the club floor and it’s very nice room with many benefits, like 2hours internet free of use, 2 pieces of laundry washing for free, happy hours during 5pm to 7pm, etc. Rate is only 1228 plus 15% service charge with up to 2 breakfasts. 我们现在有行政豪华房，在行政楼层，这的房间很好又有很多特殊优惠，比如2小时免费使用因特网、每天下午5点到7点的欢乐时光，还有每天2件免费洗衣服务等等，房价只要1228元每晚加15%的服务费并附带2份早餐。 13.Would you like to take …………您看这个。。。。。。怎么样？ 14.Deluxe room rate is 1108 plus 15% service charge with up to 2 breakfast 豪华房1108元加15%的服务费及2份早餐。 15.Do you have any special request？您还有什么特别要求吗？ 16.What would you prefer, smoking or non smoking room? 您要吸烟房还是无烟房？ 17.Would you like to have the pick up service from the airport to hotel? 您需要接机服务吗？

酒店预订必备英语

1、订房中心，我能为您做什么？Room reservation，what can I do for you? 2、我为您查询下明天的房间。I’ll check our vacancies for tomorrow. 3、对不起，我们现在没有空房、I’m sorry，we have no vacancies as this time. 4、您想要哪种类型的房间？What kind of room would you like? 5、您想要哪天的房间？Which dates do you want to booking the room ? 6、您什么时候入住？What time do you think you’ll be checking in? 7、请问您打算住几个晚上？How many nights will you need the room? 8、您一行几位？How many guests will be there in your party? 9、儿童有优惠。There is a discount for children. 10、我们期待您的光临。We look forward fou your visit. A:订房中心，请问您需要什么？A:room reservation,what can I do for you? B;我想订1间双人间，下周五晚上入住。B; I’d like to book a double room for Friday next week. A:下周五1个双人间，也就是8月15日A:a double room for Friday,august 15th, 您是要前景还是后景？With a front view or rear view? B;前景的吧，请问价钱如何？B;a front view please. What’s the rate? A:每晚220元。A:220 rmb per night. B; 都有什么服务呢？B: what services come with that? A:包括一顿自助早餐和一份早报。A:that comes with a buffet breakfast and a morning newspaper. B; 听起来还不错，那我就订了吧。B: that sounds good.i’ll take it.

确认函

讲师:蓝草咨询资深顾问黄老师有二十多年教学企事业管理工作经验,高级会计师，有企业管理咨询师资格，擅长生产管理，财税，是上海交通大学，上海财经大学长期特聘讲师，是上海多家著名大公司（世界500强）顾问，并给企事业管理人员进行专业培训，不仅理论扎实，有很多案例与大家分享。地点：汉中路158号11楼1106室（近汉中路地铁1号出口）时间：七月28-29日（9:30—4:00）培训收益：本课程以精益生产思想为主导，以实用的方法和工具为主要内容，并辅以多家企业实际改善的全过程案例，为上述问题的解决提供了有效的方法和思路，全面提高生产干部掌控车间的能力。是一门具有极强实战指导意义的课程。授课方式:讲解+案例模拟+互动研讨+问题答疑培训对象：培训对象:厂长、高级经理、生产主管、车间主任、质量经理、班组长及有待提升的员工大纲：第一部分：生产车间的布局优化与改善 1 现场布局设计的意义与时机 2 布局（layout）改善的基本原则 3 生产线的精益布局及案例 4 作业区域内布局改善的方法

5 工厂、楼层及作业区域设计的注意事项 6 现场layout改善的评价与检查 7 案例：某企业现场layout改善的过程第二部分：急单、插单、短交期订单的解决对策 1 如何面对急单、插单和短交期的挑战 2 案例分析：王厂长应该怎么办？ 3 紧急订单的常规解决办法 4 如何有效地缩短生产周期 5 单元生产方式具有的明显特点 6 单元生产方式的独特作用 7 单元生产的不同类型与实际布局 8 单元生产方式的实施注意事项第三部分：车间人员的管理 1 案例讨论：三个和尚为什么没水吃 2班组长应从哪些方面着手树立自己的威信 3 案例：如何解决“我过一会再去” 4 优秀的一线干部应该达到的标准 5 如何培养下属 6 激励员工的基础知识和实用方法 7 表扬的技巧和批评的注意事项 8 案例讨论：如何处理技能突出但不服从管理的员工 9 有效沟通的知识与技巧 10 如何正确地引导不同类型的员工 11 关爱部属的技巧 12 案例模拟讨论：如何关心部属

酒店订房确认函

XX酒店订房确认函 Booking confirmation 传真：传真： Fax: Fax: 电话：电话： Phone: Phone: 主题/ Theme：□预订/ Bookings□修改/ Revised□取消/ Cancel XX酒店向您致以诚挚的问候！ Code of hotel business to extend my sincere greetings to you! 感谢您对XX酒店的信任与支持！我们很高兴确认您的房间预定情况如下： Code names Thanks for your interest in the hotel business trust and support! We are pleased to confirm your room is scheduled 备注： Remarks: You have booked a room reservation for you, thank you for your book! Room number: Housing （1）所有预订房间只保留至抵店当日的下午六时，除非预付订金或以信用卡资料做担保。 (1) All room reservations only shop on the day of arrival to 18:00, except pre-paid deposit or credit card information in order to do security. 再次感谢您对XX酒店的大力支持，我们热忱期盼在XX酒店款待您和您尊贵的客人。 Thank you again for the code name of the hotel business support, enthusiasm, we look forward to in the Code of business hotel in honor of you and your distinguished guests. 如有任何疑问，敬请随时与我们联系。 If you have any questions, please contact us at any time. 您诚挚的， Your sincere, XX酒店 Code of Hotel 确认人： Confirmed: 1 / 1

预定酒店英语日常用语

预定酒店英语日常用语： 1．May I have the room type, please? /What kind of room would you like to reserve? 请问需要预订哪一类型的房间？ 2．What kind of room do you have? 请问贵酒店有什么房间类型？ 3．We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms. 我们酒店有标准房，高级房，豪华房，行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。 4．How about your hotel’s location? 请问贵酒店位于哪里？ 5．Well, our hotel located in Tianhe distric, Guangzhou City. The Crown Prince hotel is only 30 minutes from Guangzhou railway station, 45 minutes from BaiYun airport. 我们酒店位于广州市天河区。本酒店离东莞30分钟车程，到深圳机场45分钟. 6．What’s the level of your hotel? 请问贵酒店是几星级的？ 7．Our hotel is a five-star hotel. 本酒店是五星级的酒店。 8．How about your hotel’s facilities? 请问贵酒店有什么设施？ 9．We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。. 本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 12．Does your hotel have pick-up service? 请问贵酒店有接车服务吗？ 13．Yes, please contact the concierge for details. 有的，详细内容请联系礼宾台。 14．Can I get harbor view in your hotel? 我可以看到海景吗？ 15．I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping. 很抱歉，不可以。但您可以看到周围美丽的泳池景。 16．What is your hotel’s website and email address? 请问贵酒店的网址及邮址？ 17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。 18．Your reservation is temporary and it will be cancelled if you don’t arrive before 6p.m. on that day.

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