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人力资源四级第四章绩效管理真题与答案解析

人力资源四级第四章绩效管理真题与答案解析
人力资源四级第四章绩效管理真题与答案解析

人力资源四级第四章绩效管理真题与答案解析

-CAL-FENGHAI-(2020YEAR-YICAI)_JINGBIAN

65. 绩效的( B )说明员工的绩效随着时间的推移会发生变化。

(A)发展性(B)动态性

(C)多维性(D)多因性

66. ( B )是指测量员工的工作能力、态度、行为与成果的准确性程度。

(A)绩效管理的信度(B)绩效管理的效度

(C)绩效管理的评价标准(D)绩效管理的要求

67. 发现员工的特点,并根据特点决定培养方向和使用方法,充分发挥个人长处,将个人与组织的发展目标有效结合,这体现了绩效管理的( B )。

(A)规范功能(B)发展功能

(C)沟通功能(D)激励功能

68. 关于人力资源部门在绩效管理方面的管理责任的表述不正确的是( D )。

(A)收集反馈信息

(B)培训实施绩效管理的人员

(C)在本部门认真执行绩效管理制度,起到示范作用

(D)根据人力资源开发计划制定相应的绩效管理内容

69. 绩效考评的内容不包括( D )。

(A)能力考评(B)态度考评(C)业绩考评(D)背景考评70. 不属于按具体形式区分的考评方法的是( D )。

(A)书面法(B)量表评定法

(C)混合标准尺度法(D)行为量表法

65、某项测量的( )也称信度,它说明了该项测量的一致性和稳定性。

(A) 可靠性 (B) 针对性

(C) 有效性(D) 台理性

66、( )是进行绩效考评的基础.也是绩效管理的关键。

(A) 定义绩散(B) 岗位分析

(C) 企业战略(D) 企业文化

67、绩教管理对员工个人的贡献不包括( )。

(A) 抑制功能(B) 激励功能

(C) 发展功能(D) 规范功能

第四章68、根据( )的不同,绩效考评方法可以分为品质主导型、行为主导型和效

果主导型。

(A) 考评对象(B) 考评内容

(C) 考评时间(D) 考评主体

69、( )是指对行为的结果进行绩效考评和评价。

(A) 能力考评 (B) 态度考评

(C) 业绩考评(D) 自我考评

70、绩效管理活动的核心内容是( ),它从微观上体现了绩效管理的目标

和要求。

(A) 绩效计划 (B) 绩效考评

(C) 绩效沟通 (D) 绩效诊断

65. 一名工人的绩效,除了产量指标的完成情况以外,质量、原材料的消耗

率、服从纪律等各方面的因素都要考虑,这体现了绩效的( B )。

(A)多因性(B)多维性

(C)动态性(D)相关性

66. 绩效管理的( C )原则要求,考评方式方法应适合不同绩效管理的目的和要求。

(A)具体性(B)完整性

(C)实用性(D)可行性67. 在运用四阶段法进行企业绩效管理系统的设计时,这四个阶段分别为:①绩效考评,②绩效反馈,③定义绩效,④绩效改善。排序正确的是( A )。

(A)③①②④(B)①③②④(C)③②④①(D)①②③④68. 绩效管理的功能不包括( C )。

(A)评价员工潜能

(B)为编制人力资源规划提供依据

(C)为工作分析提供基础

(D)为调整劳动关系提供技术支持

69. 着眼于员工“他这个人怎么样?”的绩效考评属于( D )考评。

(A)行为主导型(B)效果主导型

(C)态度主导型(D)品质主导型

70. ( C )能使员工发扬成绩、纠正错误,满怀信心地面对未来,努力工作。

(A)绩效改善(B)绩效反馈(C)绩效面谈(D)绩效诊断

65. 以下关于绩效管理可靠性的说法不正确的是( C )。《黄P192》

(A)它强调绩效考核的一致性与稳定性(B)它强调不同评价者之间对同一个人或同一组人的评价结果应该大体一致(C)绩效管理的可靠性称为信度,是指绩效考核能反映其所测量内容的准确程度(D)如果绩效管理因素和绩效管理尺度是明确的,则有助于改善绩效管理的可靠性

66. ( A )是绩效管理体系的灵魂,使绩效管理建立在科学合理、现实可行的基础上。《黄P196》

(A)绩效沟通(B)绩效计划(C)绩效反馈(D)绩效诊断

67. ( A )考评着眼于员工在“干什么”“如何进行操作”“怎样完成任务”等问题。《黄P209》

(A)行为主导型(B)效果主导型(C)态度主导型(D)品质主导型68. 以下关于工作要项的说法不正确的是( A )。《黄P214》

(A)它必须是大量的重复性活动(B)一个岗位的工作要项不超过4-8个(C)它可能是对组织有重大影响的活动(D)抓住了工作要项就等于抓住了关键环节

69. 采用排队法进行考评时,为了提高考评质量,应采用( C )。《黄

P219》

(A)质量指标(B)数量指标(C)多元指标(D)单一指标

70. 以下关于绩效考评的特点描述不正确的是( A )。《黄P223》

(A)绩效考评必须定期进行(B)绩效考评是一个过程,不是简单的行为(C)绩效考评的出发点和重点都是企业整体绩效(D)绩效考评与企业的发展战略、组织架构和人力资源管理息息相关

65. 绩效管理的( B )是指测量员工的工作能力、态度、行为与成果的准确性程度。(黄皮书P192)

(A)信度(B)效度

(C)可靠性(D)维度66. ( D )是考核者和被考核者双方对考核期内的工作绩效进行全面回顾和总结的过程。(黄皮书P196)

(A)绩效沟通(B)绩效计划

(C)绩效反馈(D)绩效考评67. 以下关于绩效管理的说法不正确的是( A )。

(A)绩效管理的全过程就是绩效考评的全过程

(B)绩效考评是绩效管理系统运行的重要支撑点

(C)绩效考评仅仅是绩效管理活动中的一个重要环节

(D)

68. 绩效考评的三种类型:①行为主导型考评、②品质主导型考评、③效果主导型考评,按实际操作由难到易排列,正确的顺序应是( D )。(黄皮书

P209)

(A)①②③(B)③②①

(C)①③②(D)②①③69. 以下关于绩效考评行为观察量表法的叙述,不正确的是( B )。(黄皮书P218)

(A)它是在关键事件法的基础上发展起来的

(B)评定的总分不能作为不同员工进行比较的依据

(C)发生频率很高或很低的工作行为不能选作评定项目

(D)它要求考评者根据某工作行为发生的频率或次数对被考评者打分70. 绩效考评的特点不包括( A )。

(A)独立性(B)指向性

(C)针对性(D)时限性

65、()原则强调不同评价者对同一个人或同一组人评价结果应该大体一致。

(A)可行性(B)信度

(C)使用性(D)效度

66、在运用五阶段法进行企业绩效管理系统的设计时,这五个阶段分别为:①绩效诊断;

②绩效

沟通:③绩效总结;④绩效计划;⑤绩效考评。排序正确的是()。

(A)④②⑤①③(B)①④⑤③②

(c)④③②①⑤(D)①④⑤②③

67、绩效管理的多维性要求绩效管理制度必须具有()。

(A)全面性(B)相关性

(C)可操作性(D)有效性

68、一般来说,对专业技术人员的选拔应采用()主导型考评。

(A)品质(B)行为

(C)效果(D)综合

69、一般而言,企业中员工绩效考评的正确顺序是()。

(A)自下而上

(B)自上而下

(C)由中层到高层,最后对基层进行考评

65.B

66.A 67.A 68.A 69.A 70.D

(D)由中层到基层,最后对高层进行考评

70、以下关于考评数据的分析方法描述不正确的是()。

(A)顺序法依据总分或要素指标得分排序

(B)对比分析法是将两个以上的考评结果进行对比分析

(C)能级分析法中能级的划分可以依据总分、结构分或要素分

(D)综合分析法根据考评标准分析后再与别人的考评结果进行对比

65、绩效管理的效度是指运用绩效管理方法,测量员工的能力与绩效内容的()程度。

A、稳定性

B、可靠性

C、一致性

D、准确性

66、()是对绩效管理中各个环节和工作要素进行全面检测,分析的过程。

A、绩效沟通

B、绩效改善

C、绩效反馈

D、绩效诊断

67、()考评法适合于对生产性和操作性岗位人员进行考评。

A、行为主导型

B、效果主导型

C、态度主导型

D、品质主导型

68、()对事不对人。考评者不仅注重对行为本身的评价,还考虑行为的情境。

A、关键事件法

B、行为量表法

C、硬性分配法

D、排队法

69、在对考评数据进行统计前,无需进行的是()

A、识别信息检索

B、考评数据的效度检验

C、考评对象真伪的检验

D、考评数据的信度检验

70、以下关于员工绩效考评的说法不正确的是()

A、绩效标准必须客观化、定量化

B、绩效面谈能帮助员工发扬成绩、纠正错误、努力工作

C、确定绩效考评基础包括确定工作要项和确定绩效标准两部分内容

D、为了达到激励员工提高绩效的目的,应该尽量将绩效标准定的高一点儿65D 66D 67B 68A69C 70A

65.一名工人的绩效,除了产量指标的完成情况以外,质量、原材料的消耗率、服从纪律等各方面的因素都要考虑,这体现了绩效的(B )

A、多因素

B、多维性

C、动态性

D、相关性

66.绩效管理的(C )原则要求,考评方式方法应适合不同绩效管理的目的和要求。

A、具体性

B、完整性

C、实用性

D、可行性

67.在运用四阶段法进行企业绩效管理系统的设计时,这四个阶段分别为:

①绩效考评;②绩效反馈;③定义绩效;④绩效改善。排序正确的是(A )

A、③①②④

B、①③②④

C、③②①④

D、①②③④

68.绩效管理的功能不包括(C )

A、评价员工优缺点及潜能

B、为编制人力资源规划提供依据

C、为工作分析提供基础

D、为整体劳动关系提供技术支持

69.着眼于员工"他这个人怎么样"的绩效考评属于(D )考评.

A、行为主导型

B、效果主导型

C、态度主导型

D、品质主导型

70.有效的(C )能使员工发扬成绩、纠正错误,满怀信心地面对未来,努力工作。

A、绩效改善

B、绩效反馈

C、绩效面谈

D、绩效诊断

112. 目标管理法的优点包括( ACD )。

(A)结果易于观测(B)易于进行部门间绩效的横向比较

(C)个人、组织目标保持一致(D)适合对员工提供建议反馈和辅导

(E)为晋升决策提供依据

113. 集中归档的优点有( ABCE )。

(A)避免考评资料的重复(B)只需要一种存档程序(C)工作人员能提供质量更好的服务(D)一种存档制度能满足各部门的需求

(E)不会出现积压、等待归档的考评资料

114. 绩效管理系统设计的五阶段法认为,绩效管理作为一个完整系统,应由( ABCDE )组成。

(A)绩效计划(B)绩效沟通(C)绩效考评(D)绩效诊断(E)绩效总结

115. 一个完备的绩效管理系统,应当对( ABCDE )做出明确规定。

(A)绩效考评的考评标准(B)绩效管理的方向

(C)绩效考评的指标体系(D)实施考评的期限

(E)绩效考评结果反馈的步骤

112,绩效诊断可以对( )进行诊断。

(A) 管理制度

(B) 企业绩效管理体系

(C) 绩效考核指标体系

(D) 考核者全面、全过程

(E) 被考核者全面、全过程

113、制定起草企业绩效管理制度的基本要求有( )。

(A) 整体性与系统性

(B) 全面性与完整性

(C) 公正性与客观性

(D) 明确性与具体性

(E) 相关性与有效性

114、为了加强企业人力资源管理,对绩效管理进行的定期总结主要应围绕( )展开。

(A) 为企业提供薪酬方面的相关信息

(B) 为员工晋升、调动等人事计划的制定提供依据

(C) 对员工士气和工作氛围进行评估,完成企业文化建设

(D) 对部门及员工的业绩做出评估,提出改进的方针和措施

(E) 挖掘员工的潜力,探索实现员工与企业共同发展的途径和方法

115、按照员工的工作成果进行考评的方法有( )。

(A) 行为观察量表法

(B) 关键事件法

(C) 生产能力衡量

(D) 目标管理法

(E) 插队法

112. 考评员工的思考能力时,可能设置的考评项目包括( BCDE )。

(A)掌握本职工作业务知识程度

(B)运用新观点,观察和思考事物的能力

(C)建立计划、方案,有效地完成任务的能力

(D)正确、迅速理解上司指示和本职工作业务的能力

(E)在理解的基础上正确把握现状问题,做出准确判断的能力

113. 采用生产能力衡量法对生产工人进行考评时,可以采用的衡量标准是( BCD )。

(A)销售数量(B)废品率

(C)生产数量(D)次品率

(E)利润增长率

114. 在对考评数据进行统计前,应该进行的检验是( ABDE )。

(A)识别信息检验(B)考评数据的效度检验

(C)考评对象真伪检验(D)考评数据的信度检验

(E)考评程序和方法的合理性检验

115. 以下关于绩效考评的说法正确的是( BCDE )。

(A)是人力资源管理体系的基础(B)可以按照月度定期进行(C)与企业经营管理息息相关(D)可以不定期地进行考核

(E)非正式的绩效考评也很重要

112. 从对企业的贡献来看,绩效管理的功能包括( ABDE )。《黄P199》(A)诊断功能(B)检测功能(C)激励功能(D)导向功能(E)竞争功能

113. 对员工进行态度考评时,可以选取的考评要素包括( AC )。《黄

P211》

(A)纪律性(B)理解力(C)积极性(D)判断力(E)出勤状况114. 以下关于考评文档安全的说法正确的是( ABCDE )。《黄P222》(A)资料借用要签收(B)考评资料不应留在桌子上(C)传递时放入文件夹中携带(D)不用的资料用碎纸机粉碎(E)离开办公室时,应注意锁好抽屉

115. 以下关于考评数据分析方法的说法正确的是( CDE )。《黄P224》(A)能级分析法只将分数排队(B)顺序法只能依据总分排序(C)对比分析法可以采取要素得分来比较(D)综合分析法要求不与别人的考评结果进行对比(E)常模分析法将考评结果与某个固定岗位模式进行对比

112. 从对员工个人的贡献来看,绩效管理有( BCDE )等功能。(黄皮书

P199-200)

(A)导向(B)发展

(C)激励(D)控制

(E)沟通

113、考评员工的思考能力时,可以选取的考评要素包括( ABCDE )。

(A)指导力(B)记忆力

(C)判断力(D)理解力

(E)想象力

114、企业上级机构或董事会对企业高层领导的考评内容包括( ACDE )。

(A)企业总产值(B)产品合格率

(C)市场占有率(D)企业总收益(E)成本利润率

115、缋效管理的意义在于(ACDE )。

(A)人事计划的制定依据(B)工作分析的前提

(C)分析员工总体素质状况(D)企业文化建设(E)评估员工士气和工作氛围

112、下列属于能力考评项目的是()。

(A)纪律性(B)协调能力

(C)创新能力(D)沟通能力

(E)经验阅历

113、以下关于书面法的说法正确的是()。

(A)比较省时省力

(B)它通常采用报告的形式

(C)常与其他方法一起使用

(D)考评者需要记录员工的优缺点

(E)使考评者可以指出员工的独有特征

114、以下关于考评文档的安全说法正确的是()。

(A)文件柜应锁好

(B)考评资料应立即归档

(C)复印后,应取走原件

(D)离开办公室时,应注意锁好门

(E)考评资料只供有使用权限的人使用

112.BCDE 113.BCDE 114.ABCDE 115.ABCE

115、绩效考评的作用包括()。

(A)帮助员工进行自我决策

(B)员工对自己有正确的估计

(C)帮助员工找到效率低下的原因

(D)上级主管必须介入具体的事务

(E)减少员工间因职责不清引起的的误解

112、起草绩效管理制度的基本要求有()

A、全面性与完整性

B、明确性与具体性

C、民主性与透明度

D、公平性与客观性

E、相关性与有效性

113、考评员工的基本能力时,可能设置的考评项目包括()

A、理解与想象能力

B、掌握本职工作业务知识程度

C、社会常识的掌握程度

D、本职工作必须的技能与技术

E、字迹清楚、正确、美观

114、对中层部门主管的绩效考评内容包括()

A、产品合格率

B、员工劳动生产率

C、市场占有率

D、计划任务完成率

E、成本收益率

115、绩效管理的意义在于()

A、提薪酬报酬方面信息

B、挖掘员工潜力

C、为员工晋升提供依据

D、管理员工的手段

E、分析员工股总体素质状况

112ABCDE 113BCDE 114ABDE 115ABCE

112、考评员工的思考能力时,可能设置的考评项目包括()

A、掌握本职工作业业务知识程度

B、运用新观点,观察和思考事物的能力

C、建立计划、方案以及有效完成任务的能力

D、正确、迅速理解上司指示和本职工作业业务的能力

E、在理解的基础上正确把握现状问题,做出准确判断的能力

113.采用生产能力提高衡量法对生产工人进行考评时,可以采用的衡量标准是()

A、销售数量

B、废品率

C、生产数量

D、次品率

E、利润增长率

114、属于行为导向型考评方法的是( ABDE )黄P218

A、关键事件法

B、排队法

C、目标管理法

D、行为观察量表法

E、硬性分配法

115、以下关于绩效考评的说法正确的是(ABCDE)

A、是人力资源管理体系的基础

B、可以按照月度定期进行

C、与企业的经营管理息息相关

D、可以不定期地进行考核

E、非正式的绩效考评也很重要

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英语四级真题及答案卷 三 SANY标准化小组 #QS8QHH-HHGX8Q8-GNHHJ8-HHMHGN#

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大学英语四级考试真题试卷及答案

大学英语四级考试真题 试卷及答案 文档编制序号:[KK8UY-LL9IO69-TTO6M3-MTOL89-FTT688]

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2014年12月英语四级真题及答案(文字版) 考试采取“多题多卷”模式,试题顺序不统一,请依据试题进行核对PartIWriting Directions:Forthispart,youareallowed30minutestowriteashortessayonthefo llowingtopic.Youshouldwriteatleast120wordsbutnomorethan180words. 作文题一:印象最深的活动 AA campus activity that has benefited most. 作文题二:印象最深的课程 Acoursethathasimpressedyoumostincollege. 作文题三:印象最深的同学 A classmate of yours who has influenced you most in college. Part II Listening Section A? Directions: In this section,you will hear 8 short conversations and 2 long conversations. At the end of each conversation, one or more question s will be asked about what was said. Both the conversation and the questio

ns will be spoken only once. After each question there will be a pause. Du ring the pause, you must read the four choices marked A) , B) , C) and D), and decide which is the best answer. Then mark the corresponding letter o n Answer Sheet I with a single line through the centre. Question 1 man is not good at balancing his budget. will go purchase the gift herself. gift should not be too expensive. are gonging to Jane's house-warming party. Question 2 is quite willing to give the woman a hand. takes patience to go through the statistics. has prepared the statistics for the woman. woman should take a course in statistics. Question 3 55 is missing from the woman's scripts.

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