译林版九年级英语下册Unit 3 Task教案
Unit 3 Robots
Task
I. Teaching aims and learning objectives
By the end of the lesson, students should be able to:
1. complete a complaint letter according to the questionnaire;
2. write a letter to complain about your robot or a reply to a complaint letter.
II. Teaching contents
1. New words and phrases: satisfied, completely, regret, product, quality, be satisfied with, first of all, at most, last
for at least two months, up to standard, get my money back]
2. New structures: How long do you expect your r obot’s batteries to last?
How often do you think your robot should be checked?
I am not satisfied with it at all.
A good robot should only need checking every six months.
III. Focus of the lesson and predicted area of difficulty
To write a letter to complain about your robot or a reply to a complaint letter.
IV. Teaching procedures
Step 1 Lead-in
1. Revision
T: Robots can do a lot of things for us. What good things could Mr Jiang’s robot do for him?
S: It could make breakfast for him in the morning, iron his business suit, prepare his lunch box, do all the housework when he was at work, go shopping at the supermarket, prepare a delicious dinner for him and tidy up after dinner.
2. Your ideal robot
T: If you have a robot, what do you look for in it? Here is a questionnaire for you. Discuss with your partners and complete it.
【设计意图：由对reading部分所学内容的回顾，引导学生在此基础上展开自己的思考，并为完成问卷调查的任务做好铺垫。】
Step 2 Presentation—Daniel’s complaint letter
1. Learn about Daniel’s ideal ro bot
T: Read Daniel’s answers carefully. What’s his ideal robot like?
S: Daniel’s robot’s batteries should last 2 months.
His robot should work 24 hours a day.
Daniel wants his robot to help him with his homework.
He thinks his robot should be checked every 6 months.
【设计意图：通过对于问卷内容的阅读，一方面为下面完成投诉信的任务做好铺垫，另一方面也训练了学
生的表达能力，为写作做准备。】
2. Complete the complaint letter
T: Daniel’s robot has stopped working recently. He decided to write a complaint letter to the shop. Let’s help Daniel complete the letter according to the questionnaire above.
3. Learn about the complaint letter
Task 1: Fill in the form
T: The Customer Service Department of the robot shop has received Daniel’s letter. They need to fill in a form before sending the letter to the manager. Can you help them fill in the form?
参与活动的积极性。】
Task 2: Careful reading
T: T he manager is reading Daniel’s letter carefully and trying to find out what’s wrong with Daniel’s robot.
Let’s give him a hand.
S: He regrets having bought the robot and would like to get his money back.
【设计意图：学生通过完成表格的任务，对所获取的信息进行分类整理，完成任务的同时，也对投诉信的写作框架有了更深刻的理解。】
Task 3: How to write a complaint letter
T: Work in groups and underline some useful expressions in Daniel’s letter first.
What information should be included in a complaint letter? Suppose you are also unhappy with your robot.
Have a discussion with your group members.
Firstly, you can tell the Customer Service Department what you are unhappy with, when you bought it and what you think of it.
Secondly, you can tell the differences between your ideal robot and the real robot carefully. It’s important to make them know why you are unhappy with the robot.
Finally, you can tell them how you plan to deal with it.
【设计意图：通过归纳整理投诉信的写作框架，帮助学生进一步了解此类信件的写作要求，为本课写作任务的顺利开展扫清障碍。】
Step 3 Presentation—The reply from the robot shop
1. Read the reply
T: After the robot shop received Daniel’s letter, the manager sent a reply to Daniel. Read the letter with Daniel together. How many ways does the manager offer to solve Daniel’s problems?
S: Two. Daniel can accept a new robot or get his money back.
2. Help Daniel make a decision
T: What should Daniel do with the robot? Can you give him some suggestions? Work in groups and tell me your decision and reasons. You can give as many reasons as possible.
Daniel should accept a new robot because __________________________.
Daniel should get his money back because __________________________.
3. How to write a reply
T: Underline some useful expressions in the reply.
T: Here is some advice for you. When we receive a complaint letter, we should send a reply immediately.
What’s more, we should pay attention to our words when we are explaining something. Most of all, we should find out ways to deal with the problems.
【设计意图：通过阅读回信，引导学生展开讨论，运用信中的内容阐述自己的观点。同时，对于回信结构的归纳整理也为写作任务的顺利开展打好了基础。】
Step 4 Writing
T: Today we’ve learned how to write a complaint letter and the re ply. Susan bought a mobile phone last week. However, there is something wrong with it. She is planning to write a complaint letter to the shop. Can you help her write the letter?
Susan上周买了一台手机，型号NKZ03，但在使用中碰到了一些问题，她发现这台手机与店家所作的承诺不相符。请你以Susan的名义给店家写一封投诉信。要点包括：
1. 电池最多只能用一天；Susan认为应该至少能用两天。
2. 不能拍照和收发短信，不能上网搜索信息；商家承诺……
3. 手机质量达不到标准，手机系统经常出故障。
4. Susan的要求……（自拟两点）
V. Homework
1. Review different ways to write a complaint letter and a reply.
2. Help the manager write a reply to Susan.