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剑桥商务英语BEC中级听力讲义

BEC中级听力

第一课时

开场白

考试简介：

三部分，30题，30分钟听题，10分钟誊写。

Part One: 填空题：Words, Numbers

Part Two: 搭配题：大意+推测

Part Three: 选择题：大意+细节+推测

B: Tom, the report is too good to you.

T: Well, I think I had a good day.

B: Tom, I wasn't born yesterday.

A. 赞扬

B. 怀疑

C. 没有明确态度

too 相当于一个否定词，将后面所跟形容词意思否定。

当too后面跟很表感情的形容词时除外。too excited

检查examine check inspect

What's your name?

语音：

听力资料：阅读资料：

https://www.wendangku.net/doc/8f12118875.html, the Economist

https://www.wendangku.net/doc/8f12118875.html, Fortune

https://www.wendangku.net/doc/8f12118875.html,

Fortune

Test 1

Listening 40 minutes (including 10 minutes’ transfer time)

PART ONE

Questions 1-12

You will hear three telephone conversations or messages.

Write one or two words or a number in the numbered spaces on the notes or forms below. After you have listened once, replace each recording.

Conversation One

(Questions 1-4)

Look at the form below.

You will hear a man asking a colleague for information about a former employee.

Personnel Record

NAME: Stephen (1)…………………………………………ADDRESS: 183 School Road,

Barnfield, BF2 8TP

DEPAERTMENT: (2) ……………………………………………………POST HELP: (3) ……………………………………… (temporary) MONTHLY SALARY: (4)￡……………………………………………………

Conversation Two

(Questions 5-8)

Look at the note below.

You will hear a man describing a problem with an order.

WHILE YOU WERE OUT

Message for: Steven Kirby

From: Mark Jones

Company: (5) ……………………………………………………

Message

Re: Stationary order

Problem with the (6) ……………………………………… ordered.

The (7) ………………………………… need 500 and he needs 750.

Also (8) ………………………………… need to be repositioned.

答案

1 JAYE

2 CUSTOMER SERVICES

3 OFFICE ASSISTANT

4 457.60

5 EUROPE HOLIDAYS

6 BUSINESS CARDS

7 MARKETING EXCUTIVES

8 COMPANY LOGO

Tapescript

Listening Test 1

This is the Business English Certificate Vantage 2, Listening Test 1.

Part One. Questions 1 to 12.

You will hear three telephone conversations or messages.

Write one or two words or a number in the numbered spaces on the notes or forms below. After you have listened once, replace each recording.

Conversation One. Questions 1 to 4

Look at the form below.

You will hear a man asking a colleague for information about a former employee.

You have 15 seconds to read through the form.

[pause]

Now listen, and fill in the spaces.

Woman: Personnel…

Man: Hello, it’s Tim here, from Finance.

Woman: Hi, Tim.

Man: I’ve had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records.

Woman: Sure, what’s the name?

Man: The surname’s Jaye. First name Stephen.

Woman: How does he spell his surname?

Man: J-A-Y-E. Got that?

Woman: Oh yes, here we are … live at a hundred and eighty-three School Road, Barnfield…

Man: Yes, that’s the one.

Woman: And you say he was working in Finance?

Man: Uhm, Customer Service, actually.

Woman: Aah – they had lots of students working for them last summer.

Man: Well, the tax people want to know his exact job title –I’m not sure why.

Woman: Mm, let me see …He was an office assistant.

Man: Right, got that. They also want to know about his monthly earnings.

Woman: Let’s have a look …five hundred and thirty-eight pounds seventy a month …Oh, sorry, he was a scale one, so that’s four hundred and fifty-seven pounds sixty. Anything else?

Man: That’s fine. Thanks. I’ll send them the information today…

[pause]

Now listen to the recording again.

[pause]

Conversation Two. Questions 5 to 8.

Look at the note below.

You will hear a man describing a problem with an order.

You have 15 seconds to read through the note.

[pause]

Now listen, and fill in the spaces.

Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you?

Man: Hello, This is Mark Jones from Europe Holidays. I was hoping to speak to Steven Kirby about the stationery you’re printing for us.

Woman: I’m afraid Steven’s away until Friday.

Man: Oh-you see I’m not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.

Woman: Would you like me to pass on a message?

Man: Yes, please. The thing is, I’ve just received your proofs –the cards themselves are fine, but you seem to have misunderstood the quantities. I’m sure I asked for five hundred for each of the marketing executives and seven hundred and fifty for me but you’ve put everyone down for seven hundred and fifty.

Woman: Right, I’ve made me a note of that. Is there anything else?

Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It’s too close to the address at the moment. I think that’s all for now. Thanks.

[pause]

Now listen to the recording again.

第二课时

I NUMBERS

1 日期: the first of October, October the first, October first

the 27th of July the 18th of June Sep. the 12th Sep. the 15th May the sixteenth

Amsterdam 阿姆斯特丹

Weather Report 天气预报

2 电话号码：

double six—66 triple seven--777 four zeros--0000

65046721 24556211 30778109

3 编号：

reference number, booking number, catalogue number, conference room number 数字+字母+符号

字母：GJ，MN，OL，BDTP

SM，SN，SO，SL，

符号：dash –slash /

4 数量：

hundred: 后有两位数

thousand, million, billion, trillion：t, m, b, tr

点三杠四，从右向左：

英-中：杠四

16t520—1/6520

523t500—52/3500

中-英：点三

18万6000—186，000

背景知识：

proprietor 自主经营者proprietorship

partnership 合伙

corporation 公司company, business, firm

meeting of shareholders 股东大会

Board of Directors, the Board 董事会

Chairman, Chairperson 主席

President 总裁，执行董事

CEO 首席执行官

CTO 首席技术执行官CFO 首席财务执行官CIO 首席信息执行官Vice President 副总

Sales Executive 销售主官Marketing Executive 市场主官Marketing 市场

market research, survey, questionnaire, interview

market segmentation, target consumer, consumer behaviour, consuming habits

市场细分消费者行为消费习惯

Sales

products, consumer

potential consumer: choice, preference, attitudes…

difficult consumers

price tag 价签

Personnel/Human Resources 人事部/人力资源部

recruit, recruitment, take…on 招聘

They took me on five years ago. 五年前他们把我招了进来。

interview 面试candidate 候选人

three rounds of interviews 三轮面试

Training & Education

in company training 内部培训

outside training 外出培训

evaluation, performance evaluation, score, marks, grade 评估，打分，评级

第三课时

fire, dismiss 开除

resign, quit, leave, resignation 离职

pre-sales, after sales

Customer Services 客户服务部

interest become interested in sth. arouse one's interest in sth.

installation 组装

Accountancy 财会部门记录帐目

accountant 会计

Financing 财务部Fund-raising 集资

financial analysist 财务分析师

company logo 公司标识company image 公司形象company reputation 公司名誉good-will spokesperson 代言人

Conversation Three

(Questions 9-12)

Look at the note below.

You will hear a woman calling about the arrangements for a meeting. TELEPHONE MESSAGE

For: John Fitzgerald

Name of caller: Elizabeth Parnell

Date: 7 / 12 / 2002

Time: 10.05

Message: Elizabeth will be in the USA until

next Tuesday, for a (9) ……………………………………

Could you:

Change the meeting to (10) ……………………………………..on Wednesday. Add an item to the agenda: the (11) ………………………………………..? Please phone Elizabeth today at (12) ……………………………………………. 日程schedule diary check my diary

project schedule 项目计划

itinerary 行程

agenda 议程

item 一条内容

答案：

9 TRADE FAIR

10 AFTER LUNCH

11 REVISED BUDGETS

12 HEAD OFFICE

postpone till some time

postpone to some time 推迟到.......

I thought...but... I meant, I had thought... 后面的内容没有实现

Tapescript

Conversation Three. Questions 9 to 12

Look at the note below.

You will hear a woman calling about the arrangements for a meeting.

You have 15 seconds to read through the note.

[pause]

Now listen, and fill in the spaces.

Man: Good morning. Marketing Department. Peter Menzies speaking.

Woman: Hello. Could I speak to John Fitzgerald, please?

Man: I’m afraid he’s not in the office at the moment.

Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States.

Man: So, would you like me to give him a message?

Woman: Yes, could you ask him if we can postpone Wednesday’s meeting? Till after lunch. That would be easier. I was originally going to be at ten a.m.

Man: OK. I’ll ask him to change it. I’ll get back to you with a time.

Woman: Thanks. And could you also ask him to add another item for discussion at the meeting? I thought we were going to talk about the revised budgets – but I can’t see this on the agenda.

Man: OK. I’d better ask him to call you …

Woman: Yes, please. I’m at Head Office at the moment. Can he phone me here today – I won’t be back at my own desk until tomorrow afternoon.

Man: Right, I’ll give him the message.

Woman: Thanks.

Man: Bye.

Woman: Goodbye.

[pause]

Now listen to the recording again.

[pause]

That is the end of Part One. You now have 20 seconds to check your answers.

[pause]

Part Two

Section Two

(Questions 18-22)

You will hear another five recordings.

For each recording, decide what the speaker ’s purpose is.

Write one letter (A-H) next to the number of the recording.

Do not use any letter more than once.

After you have listened once, replay the recordings.

18 …………………………………… 19 …………………………………… 20 …………………………………… 21 …………………………………… 22 ……………………………………

答案：18 C 19 G 20 H 21 E 22 B

Tapescript

Section Two. Question 18 to 22.

You will hear another five recordings.

For each recording, decide what the speaker ’s purpose is.

Write one letter (A-H) next to the number of the recording.

Do not use any letter more than once.

After you have listened once, replay the recordings.

You have 15 seconds to read the list A-H.

[pause]

Now listen, and decide what each speaker ’s purpose is.

[pause]

Eighteen

Man: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn ’t functioning properly. The message I got said you weren ’t sure if you needed someone to come and sort it out, or if we could advise you over the phone. Well perhaps you’d like to get back to me as soon as it ’s convenient and tell me exactly what the problem is, and I ’ll see what I can do.

[pause]

Nineteen

Woman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faults in components we ’ve had from Redlon. So I talked to the Production Manager and he agreed that I should look at some alternatives. Future World ’s range is fine for us, and one of their customers who I spoke to recommended them highly, so that ’s why we ’ve changed to using them.

[pause]

Twenty

Woman: The competition ’s getting tougher, and you know we ’ve facing serious problems. We need to see more benefit from the undeniably hard work we ’re putting in, and this means saying no to jobs which aren ’t profitable. It would be much more beneficial to put all our efforts into winning higher-margin contracts. So the way I feel you can help most is A to make a complaint B to deny something C to offer assistance D to ask for advice E to express doubt F to ask for permission G to explain an action H to recommend a new policy

by identifying the types of contracts which bring in the income we need in order to ensure our future.

[pause]

Twenty-one

Man: John Woods here, phoning about the project we discussed earlier. Could you give me a ring so that we can talk about it a bit more? I’ve done a few calculations and I’m beginning to wonder whether it’s really a practical proposition.

I still think the project’s got potential, but there are significant additional costs which we hadn’t taken into account. So could you get back to me as soon as you can, please?

[pause]

Twenty-two

Woman: Hello, Sally here, from Pagwell Paints, returning your call. I’m very sorry you aren’t happy with the latest consignment you’ve had from us. It’s rather strange, because following your complaint about the last delivery, we did in fact take action to change the specifications in the way you suggested. So it isn’t quite fair to say that we ignored your advice. I know it’s important to achieve the consistency that you require, but perhaps your recommendation wasn’t exactly what’s needed.

[pause]

Now listen to the recording again.

[pause]

That is the end of Part Two.

[pause]

Part Two 分析：

1分类：places/addresses/topics/opinions/reasons/purposes/function

2重点：purpose/topics/function

3解题方法：

1）审题，找中心词

2）先听后选

3）注意力分配：首句—方向；末句—信息最多

but, however, so, therefore

although, though, despite, in spite of

4）注意陷阱:原词

第四课时

Part Two 分析：

4 PURPOSE

1) descriptive

a. complaint: make, confirm product quality 产品质量

b. appointment/meeting/invitation: make, confirm 时间/事件

change 先道歉推迟(postpone) 取消(cancel) 细节变动

confirm 先道谢

c. assistance/permission/advice: ask for, give

上级对下级是give，下级对上级是ask for

d. satisfaction/appreciation/compliment/congratulation

You deserve it. 是你应得的。/你活该。

e. make an enquire/ask for information/order/make a reservation

Section Two. Question 18 to 22.

? You will hear another five short messages.

? For each message, decide what the speaker is doing.

? Write one letter A - H next to the number of the message.

? You will hear the five messages twice.

18.

19.

20.

21.

22.

Section Two. Question 18 to 22.

You will hear another five recordings.

For each recording, decide what the speaker’s purpose is.

Write one letter (A-H) next to the number of the recording.

Do not use any letter more than once.

After you have listened once, replay the recordings.

You have 15 seconds to read the list A-H.

[pause]

Now listen, and decide what each speaker’s purpose is.

This is Mr. Lim from T. P. Consultants. We arranged to rent some computers from you for a training course in July, but they won't be needed. We've run into some problems with the training room. When it's sorted out we'll get back to you. Donald, this is Mary here. I'm trying to get the project leaders together to discuss the current delivery delays. I've provisionally booked Room W72 for Wednesday morning. Could you phone round to see if everybody can make it? Hello, I wonder if you can help me. This is Bill Kennedy on 3416577. I am phoning to see if you have any vacancies in your Accounts Department. I spoke to someone at the weekend who thought there might be the possibility of a temporary position. And I'd like to find out more about it.

Hi, it's Tom Ling. You left a message asking if I could attend the directors' meeting Friday lunch time. I'm just calling to let you know that I'll be able to make it although I might be a few minutes late. I've got an appointment with the dentist earlier on, but I hope to be back in time.

Dave, it's Maisy. If you're free at the weekend, would you like to come with us to the theatre. We'd like to treat you. We

feel we owe it to you for all the help you've given us recently. There's a new comedy on. Supposed to be really good.

18…arranged…but…

19…get project leaders together…

20…phoning to see if…

21…left a message…Friday lunch time…

22…would you…come with us…

2 重点：purpose/topics/function

2) persuasive

a. recommend/suggest/propose

so…I think…should, had better, would, have to…

effective 有效的help, work

b. explain so, then, therefore, as a result, that’s why…

c. apologize/refuse

d. contradict 比较in comparison, however,while, on the other hand…

similarly, quite similar, likewise

3) neutral

a. doubt thinke it over, take sth. into account, reconsideration

b. criticize/sarcasm/warn movie critic 影评人

第五课时

Section Two

( Questions 18 – 22 )

? you will hear another five short pieces.

? For each piece, decide what the speaker is trying to do.

? Write one letter ( A – H ) next to the number of the piece.

? You will hear the five pieces twice.

18.

19.

20.

21.

22.

答案：BGFEC

Tape scripts:

18.This is the third time I've called about this. It's a complete waste of my time and my staffs time. When we ordered

the photocopier from you, you assured us it would be installed by one of your engineers and set up ready for use.

Well, all your engineer basically did is plug it in and that was that. And now every time we switch it on, we get a warning message. But we don't know what it means because your man didn't even leave us a copy of the manual.

19.Before we begin, I've been asked to tell you that Dr Jones has been delayed. That means he won't make it in time

for his presentation on 'Dealing with Complaints'. Unfortunately, this means we've had to cancel the session and anyone who signed up for it should now choose between the other two sessions which are running this afternoon.

Thank you. And now I'll hand you over to Kate.

20.I'm just ringing to tell you about the positive feedback we've had on the presentation you gave the other day. I

really appreciate you stepping in like that at the last moment. I know you were a bit nervous, but I'm very grateful you agreed to do it. And looking at the feedback forms, it seems the only complaint was about the size of the room.

So, well done!

21.I've checked with the Warehouse Manager and it seems there was a mix-up with the transport documents and your

order was somehow sent to Gatwick instead of Heathrow. By the time the driver got back to Heathrow, he'd missed the next flight out. And then there was an announcement cancelling the last flight due to technical problems.

Anyway, your order will be on the first plane tomorrow.

22.Hello, David. This is Tina Woodhouse. I was just calling to say I'm actually busy on the 15th, so I won't be able to

see you in the morning. In fact, I'll be out all that week. So, I was wondering, rather than delaying things any longer, could we bring everything forward to the 14th? If that's OK. for you, perhaps you could call me. My extension's 349.

5 FUNCTION

1) 人员：security guard, receptionist, typist, (dictate), secretary, assistant

badge 胸卡

salesperson, shop assistant, consultant, advisor, analyst, researcher

too fussy/picky 挑三拣四的

expert, specialist, operator, cleaner, courier(通信员，联络员)

engineer, machinist, technologist, technician

问题：problem, trouble, failure,breakdown,crackdown,out of order

engineer 工程师machinist 机械师

technologist 技术人员technician 技工

tech-support 技术支持

trainer, trainee session 一次课participant 参与者fee 费用

seminar(座谈会)，presentation, discussion, workshop group(分组)

airhostess, stewardess(空中小姐)

check in, luggage, case, purse, take off, land, arrive, board,

window seat, aisle seat, briefcase(公文包)suitcase(拉杆箱)

住宿：预约reserve/book 入住check in 登记表registration card

room double room/twin room suite 套房executive room 行政间

facility wake-up call, laundry, courteous bus(礼仪车), airport shuttle, river taxi

部门：headquarters, head office(总部)，subsidiary, branch, office(分公司)

2) 设备printer(打印机), photocopier(复印机), fax(传真)

answering machine(答录机) , projector(投影仪),scanner(扫描仪)

paper shredder(碎纸机), video player, video recorder

duplicate 复印 OHP 投影仪

6 TOPIC

文件

bank statement 银行清算单

bank account(银行帐户), current account(活期帐户), deposit account(定期帐户)

transfer 转帐 cash 现金 cheque 支票

interest rate 利率 exchange rate 汇率 bank holidy 银行假日

financial statement 财务报表

balance sheet 资产负债表 assets 资产 liabilities 负债 equity 权益

current assets 流动资产 fixed assets 固定资产 invisible assets 无形资产

profit and loss account 损益表 income statement

revenue 收入 cost 成本 expenses 开支 net/gross income 毛/净收入

expenses claim form 报销申请表 reimburse ，reimbursement 报销

PART TWO

Questions 13-22

Section One

(Questions 13-17)

You will hear five short recordings.

For each recording, decide which type of document the speaker is talking about.

Write one letter (A-H) next to the number of the recording.

Do not use any letter more than once.

After you have listened once, replay the recordings.

13 …………………………………… 14 …………………………………… 15 …………………………………… 16 …………………………………… 17 ……………………………………

答案：EBGFA

Tapescripts

Part Two. Question 13 to 22.

Section One. Question 13 to 17.

You will hear five short recordings.

For each recording, decide which type of document the speaker is talking about.

Write one letter (A-H) next to the number of the recording.

Do not use any letter more than once.

After you have listened once, replay the recordings.

You have 15 seconds to read the list A-H.

[pause]

Now listen, and decide which type of document each speaker is talking about.

A an invoice

B a price-list

C a bank statement

D a receipt

E a company cheque

F a balance sheet

G a contract

H an expenses claim form

[pause]

Thirteen

Woman: Well no wonder the bank’s returned it unpaid. Look, the figures don’t match the amount in words. I expect someone was filling it in in too much of a hurry. Let’s see, we’d better issue another one straight away to pay Mrs Burton, because it’ll be another three weeks if we wait for the next cycle of payments. Her expenses on that sales trip were pretty high, and it wouldn’t be fair to keep her waiting much longer.

[pause]

Fourteen

Man: Some of the suppliers are already asking about the increases. I’ll check, but I seem to remember from last week’s meeting that in the end we agreed on three per cent. So that I’ll do is go down each column and calculate the new amounts, and then it can be printed in time to be inserted into the new brochures. Can you check the figures for me, though, before it goes to the printers?

[pause]

Fifteen

Woman: We’ve just received the paperwork from you about cleaning our premises, and I have to say that it doesn’t reflect what we agreed in our conversation last week. For one thing, it says that we have to supply our security code, and for another it specifies monthly payment in advance, and I told you both of those were out of the question. I’m afraid I really can’t sign this. Could you send me a revised one?

[pause]

Sixteen

Man: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That’s even when we take into account regular outgoings on loans and leasing equipment, which are included in the final totals. And even more significantly, unpaid order are actually excluded from the final calculation. These represent a sum of approximately thirty thousand pounds. With that in mind, we can say that the company’s overall position is still strong.

[pause]

Seventeen

Woman: I’ve just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last.. I’ve had to ask them to send a duplicate! We really must be careful. Arden give us very favourable prices, but we haven’t got a contract with them – Can you deal with it straight away so we stay in their good books?

[pause]

Now listen to the recording again.

[pause]

第六课时

Part Three

I 分类

对白、独白、谈话

II Interview

1 特点：（1）两人访谈，一问一答

（2）提问--考题

2 应对：（1）重视提问

（2）重视提示词：

a 转折词：but, yet, however, nevertheless

b 最高级：the most, the least

c 比较：more than, prefer, rather than

d 强调词：did do, only, just, simply

e 因果词：so, thus, therefore, as a result, that's why

PART THREE

Questions 23 -30

? You will hear a job applicant talking to the Personnel Manager of a chain of stores. ? Choose the correct phrase to complete each sentence 23 - 30.

? Mark one letter A, B or C for the phrase you choose.

23. The job vacancy is for

A an Assistant Manager.

B a Shop Assistant.

C a Store Manager.

24. Mr Benn got his business qualification at

A university.

B night school.

C a training centre.

25. Mr Benn disagreed with the Manager about

A product promotion.

B customer relations.

C pricing policy.

26. At Town and Country Stores, he deals with

A suppliers.

B secretaries.

C sales staff.

27. Mr Benn is attracted to the vacancy because it offers better

A career prospects.

B wages and bonuses.

C working conditions.

28. The American shops are currently run by

A American managers in America.

B British managers in America.

C British managers in Britain.

29. The new job deals with

A sales patterns.

B suppliers.

C customer service.

30. Mr Benn could start the new job in

A two weeks.

B four weeks.

C six weeks.

听力原文：

Part III

F Er, good afternoon, Mr. Benn. Thank you for coming. Do take a seat.

M Oh, thank you.

F Right. I've looked through your letter of application and your curriculum vitae. uh…interesting! I see you're nearly twenty-seven. Well, I think I'd better tell you generally about the job we have on offer here. It's an important position. It's an assistant manager ship reporting directly to the managing director. It covers several of the aspects of our business—supervising the purchasing of goods and deliveries, pricing, special offers and so on. Anyway, I see you have some experience with one of our main rivals. Can you tell me something about that?

M Yes, well, er, after I left school, I joined Sparton's Stores as a trainee. I was eighteen then.

F Yes?

M Uh, after the initial six months' trial period, they sent me to their retail training centre for a month. Then I went back to the branch in Marx Town. I then went to the night school for 2 years to get a diploma in commerce.

F Uh, yes.

M And I did a short computer studies course at university last summer as well. Anyway I worked in the Marx Town branch for another couple of years. I really enjoyed it there. But then Sparton's moved me to the city centre branch. And it wasn't quite so good, I'm afraid.

F mmm, why was that?

M Well, I'm afraid the general manager and I had different opinions. There was a terrific downturn in retail sales six years ago. Shoppers weren't spending much. Anyway I thought we ought to advertise our goods in our store more widely to draw in more customers. I had a few ideas, but we couldn't agree on the policy. It was a shame. I had hoped to move up to the deputy assistant there. But the job was given to someone else.

F mmm

M so I thought it was time to move on.

F I see. Well, uh, could you tell me what you do in your current job at, uh, ah, yes, Town and Country store, isn't it?

M Yes, uh, I've been there for nearly two years now. I help with store displays and promotions. And I've also been in complete charge from time to time when the proprietor's away at trade fairs and so on. But my main job is to do with the shop assistants—there are nearly forty, mostly part-timers. I used to supervise the cleaners and also the typists at one time too, but it became too much.

F So why are you looking for another job, Mr. Benn?

M Well I expect you know it's a family firm. And there's really no chance of getting ahead. The proprietor's son will take over when Mr Richards retires in two years. So I'd like to get back into a big chain with a number of stores where there're more opportunities for training and promotion. So I must say the working conditions at Town and Country are pretty good.

F Right, well, thank you, Mr. Benn. I expect you realise that our company moves its staff to different branches just like Sparton's. Now how would you feel about that?

M Sure. That's all right by me. I was going to ask you something about that if I may?

F Yes, yes, of course.

M Well, I understand from the press that you recently opened three stores in three American cities. Is there any possibility …uh…of being moved to one of those, after a time?

F Well, uh, not really. All shop staff are recruited locally in America though the stores are being managed at present directly from our head office in Britain. The plan is for total independence with locally recruited managers within five years.

M I see. Ah, and another question was to do with this position here again. Does it involve much contact with customers?

I really enjoy getting to know what's selling well, how to give the best service and so on.

F Yes, well, not a great deal really. That's generally dealt with by customer services. Ah, Now as I said, it's mostly dealing with our producers, checking that orders are delivered on time, checking product quality, and that sort of thing. Now, the general manager is the one who tries to understand the sales figures.

M OK.

F Anyway, if you were offered the job, Mr. Benn, when would you be able to start?

M Well, I'm on four weeks' notice at Town and Country, but the proprietor's away for two weeks, so I wouldn't be able to see him until the beginning of next week. So it will take about six weeks, probably.

F Right. I see. Well, I think we should discuss now the terms and conditions we could offer you here. As you know, we have different salary scales based on …

Part Three解体方法：

１、阅读题目说明，推测大意

２、阅读题干，找出关键词，并且浏览选项

表时间的词专有名词否定词极端意味词（最高级，唯一）

３、听题时，注意文字替换

听力技巧：anticipating(预期) + analyzing(分析)

１、背景知识

２、熟悉该语言表述习惯：

经过一个多月的不懈努力，一辆白色的桑塔纳终于进入了警方的视线

方法：

（1）英语环境

（2）阅读时多做精读

（3）潜心分析逻辑性强的文章，研究段与段之间、句子与句子之间的关系。

（4）研究细小结构the distribution of wealth财富的分配

PART TWO

(Questions 13-17) （真题集TEST 1-PART2）

●You will hear five short recordings.

●For each recording, decide which type of document the speaker is talking about.

●Write one letter (A-H) next to the number of the recording.

●Do not use any letter more than once.

●After you have listened once, replay the recordings.

13……………………………………

14 ……………………………………

15 ……………………………………

16 ……………………………………

17 ……………………………………A an invoice

B a price-list

C a bank statement

D a receipt

E a company cheque

F a balance sheet

G a contract

H an expenses claim form

讲解：

15．For one thing…and for another…both of these…

16. …But… particularly healthy…that’s even when…and even more significantly…these…

答案：15 G 16 F

听力原文：

Fifteen

Woman: We’ve just received the paperwork from you about cleaning our premises, and I have to say that it doesn’t reflect what we agreed in our conversation last week. For one thing, it says that we have to supply our security code, and for another it specifies monthly payment in advance, and I told you both of those were out of the question. I’m a f r a i d I r e a l l y c a n’t s i g n t h i s.C o u l d y o u s e n d m e a r e v i s e d o n e?

Sixteen

PART THREE

I Interview

Questions 23-30（课堂讲义TEST 2- PART3）

? You will hear a radio interview with Kate Orebi, a recruitment manager at Carters (a national

chain of department stores), and Chair of the Association of Graduate Recruiters (AGR).

? Choose the correct phrase to complete sentences 23-30.

? Mark one letter A, B or C for the phrase you choose.

? You will hear the interview twice.

23. In her job as recruitment manager at Carters, Kate Orebi

A trains executives in recruitment procedures.

B interviews secretarial staff for each store.

C decides on the company’s recruitment policy.

24. The AGR represents

A major graduate employers.

B recruitment executives.

C small and medium-sized companies.

25. The AGR’s activities involve

A encouraging good recruitment practice.

B organizing the training of new graduate recruiters.

C analyzing recruitment statistics to predict trends.

26. Ms Orebi thinks that the present Higher Education system

A should accept more students than it does.

B provides people with important skills for employment.

C offers language courses which are too short to help students.

27. Ms Orebi thinks that in the future, colleges should provide more

A practical work experience.

B group learning situations.

C formal examinations.

28. The main thing that employers look for in graduates is

A the ability to use computers.

B good academic qualifications.

C the ability to work with others.

29. At Carters, the graduate selection process

A allows applicants to demonstrate their skills to the company.

B is based on success at three individual interviews.

C lasts as long as the recruiter thinks it should.

30. The company is keen to develop graduates who have

A initiative.

B average ability.

C leadership skills.

讲解：

23．I’m responsible for all aspects of staff recruitment, including…..

I make sure that everyone…

I’m also involved in…

24. at the moment AGR consists of…but…so I expect…

25. activities:

We have info services…

We also supply…

For the future, we’re hoping to…

So, in general, …

26. They’re far less elitist now…

They’ve opened their doors to …

And there are different… courses…now…

27. … So it seems to me that more team work… when…studying

28. …good exam results…but this isn’t…Certainly…employers want…

29. …Anyway…

30. …we can teach…such as…

And we also …

But ….we actually…not just…

答案：23－30 CAAB BCAB

听力原文：

M: Now, Mrs. Orebi, can you tell us something about your job as a recruitment manager at Carters?

F: Yes. I' m responsible for all aspects of staff recruitment, including policy making, that's for all staff from

secretarial to executive level. I make sure that everyone's following the right procedures. I' m also involved in the interviewing and selection of management staff. That' s for all the stores.

M: You have another role in recruitment, don' t you? With the Association of Graduate Recruiters?

F: Yes, I chair the executive committee.

M: Can you tell us a bit more about the Association?

F: Yes, at the moment, the AGR consists of a group of major employers of graduates, but more and more graduates are being recruited by small and medium-sized companies, so I expect the membership of the Association will change along with that. We have quite a range of activities, we have information service through which we give advice to any graduate employer and, uh, we also supply statistics to the education sector. For the future, we' re hoping to develop as a training body, particularly working with, uh, new graduate recruiters. So, in general, you could say that we exist to spread good practice.

M: There've been quite a few changes in Higher Education over the last few years, of course. As a graduate recruiter, these must have been quite important to you.

F: Yes. Universities and colleges have certainly changed. They're far less elitist now than they used to be. And, yes, they've opened their doors to a much wider range of people. And there are different types of courses now. There are short, modular courses in languages and business skills and of course these are all helpful when it comes to looking for a job.

M: Do you think that further changes are needed in the future?

F: Yes, I do. I think that colleges need to listen to what employers are saying about the need for people to learn to work in groups. In this situation, people get used to cooperating and sharing information. Of course, at the moment, we've got examination systems that doesn't allow for collaboration. So it seems to me that more team work is required when it comes to studying.

M: What kind of skills would you say employers are looking for? I mean, are graduates ready for work?

F: Well, as always, some are, and some aren't. You see, the colleges have to achieve good exam results, but this isn't always what employers are looking for. Certainly in the service sector, employers want people who can interact with customers and who can work as part of a team. The ability of using computers and all the other new technology isn't such an issue anymore. I suppose employers feel they can take it for granted now and it's very easy to train people up.

M: And how does a company decide whether a graduate has the skills he's looking for? For example, what is the selection procedure at Carters?

F: Well, the first stage consists of individual interviews. These are followed by group exercises. There are three exercises and they last about 24 hours. I suppose ideally they should be longer. But there are some practical constraints. Anyway the process itself gives people the opportunity to display certain skills, like the ability to work in a team or the ability to plan and organize.

M: Do these skills develop after selection?

F: We can teach graduate employees certain things, such as leadership techniques, and we also encourage certain things with rewards, initiative for example. But the basis of our approach is career development for all graduates, not just the real high fliers. We actually think the companies benefit more from improving the performance of the typical graduates, not just a selected few.

M: Kate Orebi, Thanks for joining us.

第七课时

II Monologue

Talk, Report, Lecture…

1 特点：（1）一人独白：目的：说明/说服

（2）要点--考题

2应对：（1）主动地听

（2）把握说话人的结构：

firstly, secondly, finally

One, one of, start, begin

Next, then, besides, and, also, another, in addition, what’s more

（3）抓住说话人的要点：

a 先扬后抑：but, y et, however…

b 直白：最……：the most, the least…

大多数：most, almost, the majority of, main, chief, …

强调：only, unique, sole, just, simply…

不同：different, differ, special, especially, particularly…

重要：important, crucial, essential, vital, what really matters, what is…

c 推导：s o, thus, therefore, as a result, consequently, accordingly

cause, lead to, bring about, come along, follow

come from, stand behind, stem from

d 比较：not…as, mor

e than, compare with, rather than

instead of, on the other hand

第八课时

Questions 23-30（真题集TEST 1-PART 3）

●You will hear the chairman of a business institute making a speech about new business awards that that his institute

has sponsored.

●For each question(23-30), mark one letter (A, B or C) for the correct answer.

●After you have listened once, replay the recording.

23 The aim of the ‘Business Today’ competition was to reward

A good produce design.

B skilful project management.

C rapid financial success.

24 How many companies were chosen to compete in the final of the competition?

A four

B fourteen

C forty

25 The types of products which the finalists were developing

A caused considerable problems for the judges.

B were all connected with the food industry.

C involved a common set of development aspects.

26 According to the speaker, what are small firms good at?

A fitting new products in with current production

B recording methods used in developing new products

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c Test 4 1．T he Birmingham Alliance CABDABD 2．S taff apperaisals a director DFBAC 3．M arket entry-the pioneer AABCCB 4．B usiness meetings 19-23 CABDA 24-28 BDBAD 29-33 CACBD 5．W hen to recruit for c the of with c such c so type around it Test1 1.flacks is a UK-based BDCABCA 2.evaluating the performance of the board BAFDE 3.british companies cross the atlantic ABCBAD 4.promise of jobs 19-23 ACDDA 24-28 CBDCD 29-33 CCABDC 5.consumer behaviour :with c to c so these about although having c too that Test2 1.Successful time management CBACDBD 2.staff appraisals good preparations CFAED 3.problems in the it industry ABBACD 4.chairman’s report 19-23 CDACD 24-28 DBADC 29-33 DAACB

新编剑桥商务英语中级(第三版)答案.doc

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新编剑桥商务英语中级第三版

如对您有帮助，请购买打赏，谢谢您！MODULE 1 To: All Staff From: Ray Bonner Date: 24th June Subject: Trial of flexitime system Further to our previous meeting, we are pleased to be able to confirm that the new flexitime system will come into operation as from 1st August. The system applies to all administrative and office staff. May I remind you that any production staff on the current shift system remain unaffected by these changes. From: Hi, Rona How are you? I got a note to say you called. Great news that you passed your final exam! I’m sorry that I didn’t get back to you but it’s been crazy here. The network was down for three days so all our customers were receiving the wrong orders! Anyway, how about meeting for lunch this week? If you can’t make it, don’t forget the party this weekend. Do you want me to pick you up at 8? See you soon, Eve Dear Mr. Hynes: RE: Replacement of item 00-A104

新编剑桥商务英语(中级)学生用书答案.doc

第一单元 P7 READING (5) 1,open your mind 2 plan for disaster 3 get organized 4 set your limits 5 put pen to paper 6 don’t feel guilty 7 two become one P9 GRAMMAR (5) 1 need 2 communicate 3 have escaped 4 have been working 5 have been 6 am working 7 answer P9 (SPEAKING)Writing 第六题work in pairs.中有可能选择其中一个话题进行作文。 P10 READING (4) AACCBABCAC 第二单元 P16 READING (4) →BACBC P18 GAMMAR (4) 1 began 2.trademarked 3.became 4.has been 5.has been working 6.has been 7.took part P19 GAMMAR (5) 1.have been working 2.joined 3.have had 4.have been considering 5.has expanded https://www.wendangku.net/doc/8f12118875.html,pleted 7.have been studying 8.has agreed P23 WRITING A MEMO 第三单元 P27 READING (3) https://www.wendangku.net/doc/8f12118875.html,unch 2.charge 3.fee 4.growth 5.concept 6.branch out P27 Writing（6.work in pairs.中有可能选择其中一个话题进行作文。） P29 GR AMMAR (6) 1.’ll call 2.won’t rise 3.’re running 4.’m going to have 5.’leaves 6.will be opening 7.will have started 8.going to leave 9.’ll be receiving 第六单元 P57 SPEAKING 6问答题(答案没有找到，自主发挥) P58 GRAMMAR （1）1. ’s employed 2.must have been asked 3.is hoped 4 are being made 5to be looked at6 were taken on7 ’ll be fired GRAMMAR(3)1.will be given 2.is being reviewed 3.have been offered 4.was set up 5.will be given 6.to be look 7.is hoped 8.have been delayed P59 GRAMMAR （5） 1.to assess 2.was unfairly dismissed 3.was followed 4.has been found 5.had failed 6.is reported 7.gave 8.was dismissed 9.appears 10.is recommended 11.should be carried 12.will help P61 READING (2) →BFDAEC P62 1 翻译（可能从着5篇短文中出）第七单元 P66 READING (3) BCBD P69 GRAMMAR (6) 1.bad 2.most 3.most enjoyable 4.more 5.than 6.better 7.as 8.better P70 READING (2)→BADCD BCABA BDBCC Memo例文 To: All Staff From: (name of student) Date:4,july Subject: Parental Leave Further to our previous meeting ,I am pleased to comfirm that parental leave for fathers has been extended to three weeks .The new system will come into operation as from 4th SEPTEMBER. May I remind you that your managers will require one month’s notice?

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