外贸函电询盘范文

外贸函电询盘范文

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写好催对方下单的英语传真

1. 鼓励订货，保证交货

Owing to the increase of demand, you will probably make an order.

If we are right in thinking this, would you care to place your order now?

We can ensure immediate dispatch from our stock.

2. 提供各项资料，劝诱订货

We trust that you have received our catalogs and price-list.

Now that you have had a chance to examine what we have sent to you, we are enclosing an order form for you to make an order easily.

3. 通知对方广告活动将引起抢购，希望尽早订购

Our advertising campaign is due to begin next month.

Experience shows that many orders follow these advertisements, and sales are certain to result.

We strongly advise you to lay in at least a small stock.

4. 鼓励在产品涨价前订货

From April 1st the prices of all our products will be raised by 10%.

Even with this increase the prices of our products are still slightly lower than those of our competitors.

Concerning the business you are negotiating, we will charge you old prices on all orders received here up to and including April 30.

We look forward to your orders.

For example:

Dear xx,

How are you those days, hope everything goes well with you.

We would like to know your opinion about my quotation.

Owing to the increase of demand, you will probably make a prompt order.

If we are right in thinking this, would you care to place your order now?

We can ensure provide immediate dispatch from our stock.

We trust that our experience in doing this products and reliable quality will entitle us to win your confidence.

Expecting your kind reply.

Regards!

回复对方要来访的商务信件

Dear Mr. / Ms,

Thank you for your letter informing us of Mr. Green's visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of Ju ne. He would, however, be pleased to see Mr. Green any time after his return.

We look forward to hearing from you.

Yours faithfully,

进口类商业信函范文

1. 向顾客推销商品

Dear Sirs: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. 提出询价

Dear Sirs: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. 迅速提供报价

Gentlemen: June 4, 2001

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

4. 如何讨价还价

Gentlemen: June 8, 2001

We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.

Yours truly

5-1 同意进口商的还价

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.

Sincerely

5-2 拒绝进口商的还价

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.

Truly

6. 正式提出订单

Gentlemen: June 15, 2001

We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date

Truly

7. 确认订单

Gentlemen: June 20, 2001

Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.

Sincerely

8. 请求开立信用证

Gentlemen: June 18, 2001

Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely

9. 通知已开立信用证

Dear Sirs: June 24, 2001

Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.

Sincerely

10. 请求信用证延期

Gentlemen：Sep. 1, 2001

We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.

Sincerely

11. 同意更改信用证

Gentlemen: Sept. 5, 2001

We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.

外贸唛头要求函电

20 May 2000

Kee & Co., Ltd

34 Regent Street

London, UK

Dear Sirs:

We enclose the countersigned copy of contact No.250 of 3 April 2000 for 360 bales of printed cottons.

The letter of credit is on its way to you.

Please mark the bales with our initials, with the destination and contract number as follows: KT

LONDON

250

This will apply to all shipments unless otherwise instructed.

Please advise us by fax as soon as shipment is effected.

Yours faithfully,

Tony Smith

Chief Buyer

答复第一次询价的信函模板

7月16日来函价已收到。得悉贵公司对我们的产品有兴趣，实感荣幸。兹奉上我以新的产品目录和常用的皮革样本谨供参考。

很抱歉未能寄上全套样本，但其他诸如鳄鱼皮、驼鸟皮等皮革都是同样优质上乘的。

本公司欧洲营为经理安拉·韦恩太太将于下月携同各类产品前赴英国。届时您若能抽空与她面谈和看看我们的产品，相信也会同意我们的产品质料上乘、手工精巧，能吸引最有鉴赏力的买主。

除了手提包外，本公司亦制造多种系列精美的皮带和手套，贵公司如感兴趣，可参看产品目录中所刊登的插图。恩太太访时将向您展示样本。

此致

Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our

products.

We are sending you a copy of our latest catalogues under，separate cover ，together with samples of some of the skins we regularly use in the manufacture of our products.

I regret to say that we cannot send you the full range of samples. You can be assured ，however ，that such skins as crocodile and ostrich，not included in the swatch，are of the same high quality.

Mrs. Angela wane，our European sales manager ，will be in the UK next month and will be pleased to call in you. She will have with her a wide range of our products. When you see them，we think that you will agree that only the best quality materials are used，and that the high standard of workmanship sill appeal to the most discriminating buyer.

We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrates in our catalogue and are of the same high quality as our handbags. Mrs. wane will be able to show you examples when she calls.

We look forward to receiving an order from you.

信用证展期更改函电

信用证展期

我们遗憾地告诉你方，直到今天我方才收到你方有关上述售货确认书的信用证。在所述确认书上清楚地规定有关信用证应不迟于8月底到达我处。虽然你方信用证到达的期限已过，但鉴于我们之间的长期友好关系，我们仍愿装运你方订货。然而，由于信用证迟到，我们不能按售货确认书所定间装运货物。因此，需将信用证展期如下：

(1)将装运期延期至10月底

(2)将信用证有效期展至11月15日

请注意我们要求在9月30日之前收到信用证修改收。否则，我们无法如期装运货物。

期盼及早收到你方信用证修改通知书。

SPECIMEN：EXTENDING VALIDITY OF THE L/C

Dear Sirs:

RE:EXTENDING VALIDITY F THE L/C

We regret to say that we have not received your L/C related jto above mentioned sales Confirmation until today. It is stipulated clearly in the Sales Confirmation that the relevant L/C must reach to us not later than the end of Aug Alought the reaching time of the L/C is overdue,we would like still to ship your goods in view of long-standing friend relationship between us . However , we can not make ship ment of your goods within the time stipulated in the Sales Conifrmatin owing to the delay of th L/C, Therefore, the /C needs to be extended as follows.

(1)l\time of shipment will be extended to the end of Oct

(2)Validity of the L/C will be extended to NOv15,

Your kind attention is inveited to the fact tht we must receive your L/C amendment before Sept 30.Otherwise, we will not be able to effect the shipment in time Looking forward to receiving your L/C amendment early we remain.

Yours truely

商业告示信函范文

实例之一：开业Opening of new business

Dear Mr. / Ms,

We have opened at the above address a sales office for our products here in New York. We employ a staff of consultants and a well-trained service department which makes routine checks on all equipment purchased from us.

We would be pleased if you would take full advantage of our services and favourable shopping conditions.

We fully guarantee the quality of our products.

Yours faithfully

尊敬的先生/小姐，

我们已在纽约上述地址为我们的产品开设了一家办事处。我们雇有一个谘询人员和一支受过良好训练的服务队伍，可以为从我处购买的设备进行日常检查。

如果你能充分利用我们的服务和良好的购物环境，我们会很高兴。我们全面保证产品的质量。

你诚挚的

实例之二：建立办事处Establishment of new branch

Dear Mr. / Ms,

Owing to the large increase in the volume of our trade with this country we have decided to open a branch here, with Mr. Wang Lo as manager. The new branch will open on 1st March and from that date all orders and inquiries should be sent to Mr. Wang Lo at the above address, instead of to our London office.

We take this opportunity to express our thanks for your cooperation in the past. We hope the new arrangements will lead to even better results.

Yours faithfully

尊敬的先生/小姐，

因在该国贸易额大量增加，我们决定在这里开设一家分支，由王洛先生任经理。新办事处将于三月一日开业，今后所有的订单和询价请按上述地址送到王洛先生那，而不是伦敦办公室。

我们籍此机会向您过会与我们的合作表示感谢，我们希望新的安排能产生好的结果。

你诚挚的

实例之三：歇业Discontinuation of business

Dear Mr/Ms,

With the demolition of our premises at the above address under a redevelopment scheme, the part of our business carried on there will be discontinued after the end of October.

On Monday, 1st October, we are holding a closing-out sale. Stock on hand will be cleared regardless of cost. There will be substantial reductions in all departments and

in some cases, prices will be marked down by as much as one half.

Stock to be cleared is unrivaled in both variety and quality. As the sale is likely to be well attended, we hope you make a point of visiting the store as early as possible during the opening days.

Yours faithfully

尊敬的先生/小姐，

随着在经营重组计划下而取消的上述经营场所，该处的业务将于十月底后停止。在十月一日，星期一，我们将组织一次清仓销售，现有库存不论成本都将清售。所有部门都将大幅消价，有的商品折价会达一半。

清仓商品无论种类还是质量都无可挑剔。因此次销售参加人员可能较多，我们希望您在清仓销售期间尽早来。

你诚挚的

实例之四:更改名称和地址Change of name and address

Dear Mr. / Ms,

At our company meeting on 4 September, it was decided that the name of our company would be changed to CNMIEC Lee Co. At the same time, it was decided to move the company from the above address to No3-6 Broadway Street.

We will appreciate your informing the appropriate departments of these changes.

Yours faithfully

尊敬的先生/小姐，

在公司九月四日的会议上，我们公司的名称已决定改为CNMIEC李氏公司。同时公司由现在地址移到百老汇街3-6号。

如能把这些变化通知相关部门，我们将不胜感激。

你诚挚的

实例之五：新的任命New appointment

Dear Mr. / Ms,

We wish to notify you that Mr. Robert Smart, who has been our representative in Southwest England for the past seven years has left our service and therefore no longer has authority to take orders or collect accounts on our behalf.

We have appointed Mr. Fred Peterson in his place. Mr. Peterson has for many years been on our sales force and is thoroughly familiar with the needs of customers in your area. We trust you will have good cooperation from him.

Yours faithfully

尊敬的先生/小姐，

我们在此通知您，过去七年在英格兰西南任我们代表的罗伯特斯马特先生已离开我们公司，他不再代表公司接受订单收款。

我们已任命弗莱德彼特森代替他的位置。彼特森先生已在我们的销售部门任职多年，完全熟悉你地区顾客的需要。我们相信您和他能有好的合作。

您诚挚的

实例之六：公司的建立与重组

Establishment or reorganization of company

Dear Mr. / Ms,

We are pleased to announce that as of 1st June our firm will merge with D & W Co. of this town to form the new firm of CN/CW Co. The new firm will carry on business at 6 Rue de Toqueville, Tripoli, to which address please send all communications after 31st May.

We appreciate the confidence you have placed in us in the past and look forward to continued dealings with you.

Yours faithfully

英语商务函电例文

Importer Writes to Exporter

Dear b,

Glad you talk with you about the okoume plywood.

We now decide to give you FOB lianyungang USD 0000 to make the first trial order .It is our best and last quotation .I will give you the USD $ bbb price’s quality ,you can check it ,I think it will be better than your current vendors quality .

Okoume plywood

MR glue BB/CC, poplar core, Thickness tolerance +/-0.5mm, M/C is below bb%, flat surface.WPF, I WPA standard.

If you don’t try you will never know our quality level .you will increase your competitor‘s absolute advantage, they have our good quality and better prices, how can you compete with them?

We really want to establish long-lasting business relationship with you, so we give you these best prices .you can compare with other suppliers now .you can ask your people to test

the quality.

Don’t miss this great opportunity .if you want to try, please tell me ASAP, because the prices will be higher USDb to 1b after September bbb

I think your current vendors are small factories ,right ?so they have lower prices with lower quality .I think they have not stable and fixed quality .if they have better orders they will not do your orders .

I am looking forward to hearing from your reply. bbb please make your decision ASAP. If you want to strengthen your competitive power, please don’t hesitate to ask me send the sales contract to you.

Peter Han

外贸英语函电范文写作常用词汇：

Notes

https://www.wendangku.net/doc/a64266060.html,mercial adj. 商业的，商务的

commercial counsellor 商务参赞

commercial counsellors office 商务参赞处

commercial attache 商务专员

commercial articles 商品，(报上)商业新闻

commerce n. 商业

commerce department 商业部门

2.embassy n. 大使馆

the American Embassy in Beijing 美国驻北京大使馆

ambassador n. 大使，使节

3.dealer n. 商人

retail dealer (or:retailer) 零售商

wholesale dealer (or:wholesaler) 批发商

deal n. b. 贸易，成交，经营

make (or:do) a deal with... 与...做交易

如何写好促销信

售对于企业来说可是个重头戏。除了要把握各种交易会的机会、面对面的推销外，还要寻找任何可能的机会，给那些潜在的客户写推销信，让对方对自己的产品感兴趣，从而可能有面谈的机会、交易的希望。

促销信分为两种：一种是直接推销产品的信，另一种是答复对方咨询产品的信。如何答复买方的咨询我们前面已经讲过，现在我们着重要讲的是直接推销产品的促销信。

和其他推销方式比起来，促销信成本低廉，还可以传递更多、更详细的产品信息。下面是写促销信应遵循的一些基本原则：

1. Emphasize the benefits rather than the features of the product or service.

2. Use active voice in picturing the reader enjoying the use or performance of the product or service.

3. Focus on one of the main appeals.

4. Subordinate the price, unless it is an obvious bargain, by mentioning it after most of the benefits have been listed.

5. Use a promotion piece (eg. An enclosed brochure) to illustrate the details of the product or service.

6. Specify the action by providing the ways of obtaining the product.

如何否定回复还价信

买方要还价，卖方不接受还价。它又该如何说服买方接受它的价格呢?我们看看下面这封对还价信的否定答复是怎么写的吧!

Dear Mr. Carroll

We were glad to learn from your letter dated July 24 that you like the quality and the designs of the captioned goods.

As you know, we are operating in a highly competitive market in which we have been forced to cut our prices to the minimum. If it were not for a large order from you, one of our regular customers, we could not have quoted for our new brand supplies even at the ones you mentioned.

After consulting with our manufacturer of "Double Circle" brand tubes and tires, we feel it necessary to point out that owing to the growing application of rubber in industry, the cost of raw material for making tubes and tires is rising rapidly. And in order to maintain a high image of the beat quality rubber products, new techniques being adopted for our new brand products have also added to higher prices. We appreciate how you are placed because of long-term contracts and wish we could help you, but unfortunately we cannot do so by lowering the quoted prices to the degree you suggested.

Enclosed is our newly issued brochure and a recent report from one of our customers. We believe you will agree with the customer's description: "The superior performance and the materials used justify their slightly higher prices." Being dealers in the field of rubber industry for more than twenty years, we feel confident that the reliability and longevity of our "Double Circle" brand tubes and tires will definitely make your purchase a sound investment.

Truly yours

回信常用的例句

回信用语

公司断定我们所提供的货色优良, 价格公道, 感谢贵公司给我们一个机会, 使我们的要求得以实现。

We are certain that we are offering a sound article at popular price, and we should appreciate an opportunity to substantiate our claims.

贵公司5月6日函悉, 本公司无法承购贵公司开价的商品。此复。

In answer to your favour of the 6th May, we inform you that we are unable to take the goods offered by you.

关于贵公司所询麦麸一事, 现可提供该货20吨。

In answer to your inquiry for bran, we offer you 20 tons of the same.

贵函收悉, 此地商场仍保持平静。

Answering to your letter, we state that the market remains quiet.

至今未复5月8日贵函, 甚感歉疚, 还望原谅。

Kindly excuse our not replying to your favour of the 8th May unitl today.

本月8日贵函敬悉。??先生是位诚实可靠的人, 特此告知。

In response to your letter of the 8th inst., I am pleased to say that Mr. ?? is a man of trustworthy character.

关于所询H.先生的情况, 谨此高兴地告知, 他是一位足以信赖的人。

In response to your inquiry respecting Mr. H., we have pleasure in stating that he is a thoroughly reliable man.

关于S.公司的情况, 我们特此欣然函复。

We are glad to answer your inquiry concerning S. & Company.

关于J.先生的情况, 谨此高兴地告知, 我们认为他是绝对可以信赖的人。

Answering to your inquiry respecting Mr. J., we are pleased to say that we found him absolutely reliable.

17日贵函关于结帐一事, 谨此告知, 我们将很快寄去支票。

Replying to your letter of the 17th respecting the account, I will send you a cheque shortly.

如何与客户进行第一次询价及其答复

【世贸人才网：国际贸易人才门户更新时间：2010-02-01 】【来源: 考试大】一、第一次询价

We have learned from Smith and company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers.We operate a quality retail business and although our sales volume is not large, we obtain high prices for our goods.Would you please send me a copy of your handbag catalogue withdetails of your prices and payment terms?

We would find it most helpful if you could also supply samples of thevarious skins from which the handbags are made.

从伯明输史密公司获悉贵公司制作了一系列款式新颖皮革手提包。本公司经营高档零售

业务，虽然销量不多，但是全属优质高价。现恳请惠寄货品目录，价格表和付款方式细则。此外，如提供各类革样本，不胜感激。

二、答复第一次询价

Thank you for your enquiry of 16 July. We are pleased to hear thatyou are interested in our products.

We are sending you a copy of our latest catalogues under, separatecover, together with samples of some of the skins we regularly use in the manufacture of our products.

I regret to say that we cannot send you the full range of samples. You can be assured , however ,that such skins as crocodile and ostrich, not included in the swatch, are of the same high quality.

Mrs. Angela wane, our European sales manager , will be in the UK next month and will be pleased to call in you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship sill appeal to the most discriminating buyer.

We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrates in our catalogue and are of the same high quality as our handbags. Mrs. wane will be able to show you examples when she calls.We look forward to receiving an order from you.

7月16日来函价已收到。得悉贵公司对我们的产品有兴趣，实感荣幸。兹奉上我以新的产品目录和常用的皮革样本谨供参考。

很抱歉未能寄上全套样本，但其他诸如鳄鱼皮、驼鸟皮等皮革都是同样优质上乘的。

本公司欧洲营为经理安拉?;韦恩太太将于下月携同各类产品前赴英国。届时您若能抽空与她面谈和看看我们的产品，相信也会同意我们的产品质料上乘、手工精巧，能吸引最有鉴赏力的买主。

除了手提包外，本公司亦制造多种系列精美的皮带和手套，贵公司如感兴趣，可参看产品目录中所刊登的插图。恩太太访时将向您展示样本

外贸信涵如何做到“准”“简”“明”？

我想很多外贸新手老手都有的问题，就是外贸函电的“准”，“简”，“明”

第一、“准”

“准”，就是要准确认识客户询盘所需要的信息，同时也包括如何准确辨别询盘的

质量，真假。能把握好这些就能在回复的时候抓住重点。

第二、“简”

“简”，就是在回信的时候如何用简洁的语言直接切入主题，尽量用很短句，用通俗的语言。重点词句可以用其它色来提醒对方。还有就是形式上的"简"，一个主题一段，有时候可以一句话一段。当然，"简"不能把礼貌给"简"掉了，注意礼貌。

第三、“明”

“明”，就是在回信的时候明确回答对方的问题，明示对方所关心的细节。不要含糊其辞，让人感觉不太专业。做到语言简洁，简单明了。以上是我认为外贸函电应该做到的基本点，但是我也做不好，还请各位多指教啊。

以下是我经常回复询盘的格式，敬请各位斧正。

Dear XXX

Thanks for your inquiry on alibaba。com and giving this opportunity for cooperation。

Please kindly find attached is the quotation for sofa SF-xxx 。Please check and advise。More information，please enter into our website 。Any comments by return will be appreciate。Awaiting for you good news。

Your faithfully，

Andy

怎样用英语写订单？

【世贸人才网：国际贸易人才门户更新时间：2010-01-21 】【来源: 外贸网】 1. 文体介绍

订货(order)是买方为要求供应具体数量的货物而提出的一种要求。此时，交易双方之间的陌生感已消除，可以说已经度过了接触障碍和难关。写定货信时应注意以下几点：(1)开头就直接说明订购的意图。(2)订货信一般应包括：商品的名称、品质、数量、包装、价格条件、支付条件以及需要对方提供的单据等。(3)内容必须准确、清楚。不论是商品的价格还是商品的规格都应做到准确无误，否则会带来不必要的损失与麻烦。

卖方收到订货电子邮件后必须进行确认。如果卖方无法提供买方所需要的货物，则最好介绍一些合适的替代品;如果买方所需货物的价格和规格发生了变化，卖方则提出还价并劝买方接受，但要注意：写拒绝接受订货的信时，必须非常谨慎，应为日后有可能的交易留下余地。

2.实用范例

(1)Subject:An order订货

Gentlemen:The price quotes contained in your E-mail of May 20,2002 gained favorable attention with us.We would like to order the following items consisting of various colors, patterns and assortments:先生们：2002年5月20日电子邮件报价深受欢迎。我拟选各种颜色、式样、品种的衬衫如下：

Large 2000 dozen大号2000打

Medium 4000 dozen中号4000打

Small 2000 dozen小号2000打

As the sales season is approaching, the total order quantity should be shipped in July. At that time an irrevocable L/C for the total purchase value will be opened.Please confirm the order and E-mail a shipping schedule.售季将至，全部货物应于7月登轮。届时全额不可撤销信用证将予以开出。请确认订货，用电子邮件告知装运时间表。

Sincerely,

(2)Subject: Out of Stock主题;缺货

Dear Sir,We thank you for your Order No.222 received this morning for 8000 dozen cotton shirts, but regret to have to disappoint you.At present we have no stock of shirts in the size required and do not expect further deliveries for at least another five weeks. Before then you may have been to obtain the shirts elsewhere, but if not we will notify you immediately our new stocks come in. 亲爱的先生：我们今早接到贵方222号订单，定购8000打棉质衬衫，十分感谢。但可能要使贵方失望了，十分抱歉。目前我们没有贵方所需尺寸的衬衫存货，而且至少在5个星期内亦不会有货。在此期间贵方可从别处购买衬衫，如未能购到，一旦新货运到，我们定当立即通知贵方。

Yours faithfully,

3.典型句型

a.We have pleasure in sending you an order for Cosmetics.我们愉快的给贵方寄去化妆品订单。

b.We want the goods to be of exactly the same quality as that of those you previously supplied us. 我们希望此批订货质量与以前供应的完全一样。

c.Please supply ... in accordance with the detail in our order No..请照我方第。。号订单供货。

d.This is a trial order. Please send us 50 sets only so that we may tap the market. If successful, we will give you large orders in the futur

e.试订50台，以开发市场。如果成功，随后必将大量订购。

e.This order must be filled within five weeks, otherwise we will have to cancel the order.此订单须在5周内交货，否则我方将不得不撤销此单。

f.We hope our products will satisfy you and that you will let us have the chance of serving you again.希望我方产品是你们满意，今后再来惠顾。

1. 文体介绍在对外贸易中，询盘，也叫询价(inquiry或enquiry)是买方或买方对于所要购买或出售的商品向另一方作出的询问。询盘是交易的起点，可以分为：

普通询盘(a general inquiry):索取普通资料，诸如：目录(a catalogue)、价目表或报价单(a price-list or quotation sheets)、样品(a sample)、图片(illustrated photo prints)等。

具体询盘(a specific inquiry): 具体询问商品名称(the name of the commodity)、规格(the specifications)、数量(the quantity)、单价(the unit price FOB …CIF …),装船期(the time of shipment)、付款方式(the terms of payment)等。

询盘一般多为买方向卖方发出，买方通过询盘信，简明扼要的向卖方了解一般的商品信息。利用E-mail 写询盘信，无须写的过分客气，只需具体、简洁、措词得体。有的询盘信开门见山，直截了当说明订购打算，希望对方给予一定优惠条件;有的询盘信则以征询信息的方式，不许下订货诺言，以避免结果未订购可能形成的日后交易中的障碍。

2.实用范例

Subject: Enquiry主题：询盘

Dear Sir,We are interested in buying large quantities of steel screws in all sizes.We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also be appreciated if you could forward samples and your price-list to us.

We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.We look forward to hearing from you by return E-mail.亲爱的先生：本公司有意大量购买各型号钢螺钉，欲知每公斤运抵英国利物浦的成本价运费价格。如蒙惠赐上述报价单，不胜感激。如能惠寄样本和价格表，亦必感激不尽。本公司素来从其他公司购买此类货物，闻悉贵公司货物质优价廉，故欲与贵公司建立合作关系。

4、典型句型

(1) Could you give us some idea about your price? 请介绍贵方的价格好吗?

(2) Do you offer FOB or CIF ? 你们报船上交货价还是到岸价?

(3) How long does your offer remain valid/firm/open? 你们的报价多长时间有效?

(4)Will you let us know what your terms of payment are? 能否告知贵方付款条件?

5)Please make us an offer within this month since we have made an inquiry for your products.我们已对你们的产品进行询价，请在本月内给予报盘。

(6)Please send us your best offer by Internet stating payment terms and time of shipment.请用互联网向我们报最优价，说明支付条件和装运期。

(7)Full information as to prices, quality, quantity available and other relative particulars would be appreciated. 请详告价格、质量、可供数量及其它有关情况。

休假信函例句

【世贸人才网：国际贸易人才门户更新时间：2010-01-18 】【来源: 考试大】1、I feel very tired.我觉得很疲惫。表示精疲力竭，过度劳累时可以说：exhausted、fatigued、burnt-out.

例句：The project went on for over two years and by the end of it I was just burnt-out.

工程足足进行了两年多，到最后我精疲力竭。

2、I am sick and tired of it!工作时发牢骚说“烦透了”，

例句：I'm sick and tired of junk mail.表示我对那些垃圾电子邮件真是厌倦透啦!

3、Do you think it's because of insomnia? 你认为这是因为失眠吗?

Insomnia：失眠，失眠症。

例句：I know some one with insomnia who only gets two hours of sleep each night.我认识一个患有失眠症的人，他每天晚上只能睡上两个小时。

4、It's time for me to apply for some leave.现在该是我申请休假的时候了。

Leave：Official permission to be absent from work or duty请假、休假、假期、准假。

例句：He had six weeks' leave.他有六个星期的休假。

The human resources department is responsible for approving leave applications from staff.人力资源部负责批准员工的休假申请。

外贸邮件回复范文

收到客户询盘时的回复： Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊，向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the

外贸函电范文

台布 我们从我国商务部处得悉贵公司的名称和地址，现借此机会与你方通信，意在建立友好业务关系。 我们是一家国营公司，专门经营台布出口业务。我们能接受顾客的来样定货，来样中可具体需要产品的花样图案，规格及包装装潢的要求。 为使你方对我各类台布有大致的了解，我们另航寄最新的目录供参考。如果你方对产品有兴趣，请尽快通知我方。一俟收到你方具体询盘，即寄送报价单和样本。 盼早复。 SPECIMEN：INTRODUCING BUSINESS OPERATION Dear Sirs, RE:TABLECLOTH We have your name and adress from Ministry of Commerce of the People's Republic of China.We take this opportunity to write to you with a view to set up friend business relations with you. We are a carpet manufacturer, our products are a unique style of novel, inexpensive..We are in a position to accept orders according to the customer's spmples.In the customer's spmples,request about the assorted pattern,specification and package of the needed goods can be indicated particularly. In order to give you a gengral idea of various kinds of the table-cloth we are handling,we are airmailing you under separate cover our latest catalogue for your reference.Please let us know immediately if you are interested in our products.We will send you our price list and sample to you as soon as we receive your specific inquiry. Looking forward to your early reply,we are. Yours faithfully Xiaoli

外贸函电询盘例文、报盘例文(课后练习)(精)

一、询盘例文 敬启者： 我们是最大的家具进口商之一，现对转椅（Swivel Chairs）感兴趣。 盼望贵公司早日报来温哥华CIF最低价，说明支付条件、最早交货期及可供数量。如有产 品目录，也请寄来两份。如果报价合理，我们将大量订购 如蒙早日回复，将不胜感激。 此致 北京长城进出口公司 加拿大温哥华东方贸易公司经理 John Smith 2010年5月 Orient Trading Co. Vancouver, Canada May 10,2010 Beijing Great Wall Imp.& Exp. Corp. Dear Sirs, Re: Swivel Chairs We are one of the largest importers of furniture. At present we are interested in Swivel Chairs and would appreciate your giving us the lowest price CIF Vancouver, the earliest time of delivery and quantities available. Please also send us two catalogues if available. If your price is reasonable, we will place a large order. We are looking forward to your early reply. Best regards, John Smith Orient Trading Co. Vancouver, Canada 一、报盘例文 敬启者： 感谢您5月21日的询盘。我方现报盘如下，此报盘须经本公司最后确认方为 效。 品名：110号， 111号转椅 颜色：黑色、棕色和金色 价格：货号110,每把100美金，CIF旧金山价 货号111,每把95美金，CIF旧金山价 装运：2007年8月19日 付款：电汇

出单必看 外贸新人必看询盘回复技巧

一.询盘的回复和技巧 Ⅰ如何筛选询盘，我们可以把询盘分为七种： 1.有收件人称呼的 2.有详细产品询问的 3.有介绍自己公司背景的 4.有对工厂详细问卷的 5.有完整的公司名称、联系方式和网址的 6. Email的后缀是公司网址的 以上六种询盘比较有真实客户相，应该重点回复 7.没有称呼也没有具体产品询问，只是对公司感兴趣，标准的询问函模式 一开始要求寄送目录、价格xx样品的 只对公司产品感兴趣，要求快寄样品赶展会、赶促销，样品种类多但没有具体要求看看客户发来邮件的时间，根据时差判断客户发送邮件的时间，比如早上八九点从德国IP发送过来的邮件基本有问题。 上面说的几类询盘基本就是无效的询盘，只是为了扩大自己知名度，或者骗取点样品套个价格，时间比较紧的就不用理了。这样的客户基本是做不成生意的，即使做成也不会是大单子。时间比较充裕的可以联系下，权当练兵 Ⅱ如何回复询盘 1.及时 1),第一时间回复 2),根据时间差重点回复 港、台、日、韩、xx马上回复

xx上午11点之前回复 xx下午一点前回复 xx下午三点前回复 美国、加拿大、墨西哥及美洲、拉美国家，下午下班之前回复 3),不能回复或不能完整回复的 对由于种种原因暂时不能回复的，应尽早给客人邮件告诉他可以什么时候回复他提出的问题，而不是置之不理 对于不能完整回复的，应把可以回复的问题先告诉客人，另外告诉一个确切的日期来回复剩余的问题 2.全面完整专业 1)读完询盘有一个整体概念 国家和地区： 欧洲、美国对质量要求比较严格，可以承受较高的价格，讨厌讨价还价 印度巴基斯坦对质量基本无要求，只要价格优惠，就可能做成生意，基本每次联系都要求降价，可以承受的价格低 中东拉美对质量有一定要求，价格也比较挑剔，但可以承受比印巴略高的价格中间商和最终用户： 看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途： 即使完全相同的东西，由于用途不同，价格也不同 用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍 2)作答客户提出的问题

外贸询盘回复模板

新客户的主题建议写：we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody ) Dear Miss Pamela, 主题：cata. for your ref. Thank you for your inquiry. The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty. Would you like to tell me more about your business type? Are you professional buyer? Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it. We can also make it by your sample and ideals. （ check quality）Dear Sirs,（询盘） We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you. We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present. Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements. In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage. We look forward to receiving your enquiries soon. Yours faithfully, purchase more, discount more The more order, the lower price If you have a big order, I will give you a discount as soon as I can. Thank you for your inquiry. The price depends on your quantity, purchase more, discount more. Our quotation about this t shirt is X dollars for one unit. Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for you confirm it.

外贸函电常用范文

本文档由实惠网（https://www.wendangku.net/doc/a64266060.html,）编制，版权所有，尽供外贸交流学习商业目的请联系实惠网（https://www.wendangku.net/doc/a64266060.html,） 外贸函电常用范文Set new business relationship 建立贸易关系，可以通过多种途径，比如通过驻外机构、国外商会、同业商行、银行、出国访问、商品交易会、报纸广告、市场调查等等。建立贸易关系的信函，要写得诚恳、热情、礼貌、得体，并将写信人的意图清楚地叙述完整，给对方留下深刻地印象，使其愿意与你交往。 Dear Mr. Jones: We understand from your information posted on https://www.wendangku.net/doc/a64266060.html, that you are in the market for textiles. We 本文档由实惠网（https://www.wendangku.net/doc/a64266060.html,）编制，版权所有，尽供外贸交流学习商业目的请联系实惠网（https://www.wendangku.net/doc/a64266060.html,）

would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our website https://www.wendangku.net/doc/a64266060.html,,which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 本文档由实惠网（https://www.wendangku.net/doc/a64266060.html,）编制，版权所有，尽供外贸交流学习商业目的请联系实惠网（https://www.wendangku.net/doc/a64266060.html,）

外贸函电实例：询盘-发盘-还盘-接受

1. 永康盛辉公司的Frank Luo收到美国Sunshine Trading Co., Ltd. 经理Adam 初次询盘并按其要求及时寄出商品目录和价目单 Dear Adam, We thank you for your letter asking for our new catalogues and shall be glad to enter into business relations with your firm. Complying with your request, we are sending you under separate cover our latest catalogues and pricelist covering our exports available at present and hope that you will find many items in it which interest you. We look forward to receiving your inquiries soon. Sincerely, Frank 2. 美国客商在收到材料后，表示对其中三款角磨机感兴趣并寻问Frank Luo能否报FOB价，最惠价，最低订货量等问题。 Dear Frank, Thanks for your information. We are interested to buy large quantities of Angle Grinder and shall appreciate it if you would give us the best FOB Ningbo price. I have now listed below the models that are of interest: AG105L, AG203S, AG880H Please send us some samples for testing. We will pay the sample fees. How about MOQ?

英文询盘回复例子

询盘回复 无明确目标动机询盘、收集情报动机询盘邮件回复例子： Sample 1 Dear Mr. Amir, Many thanks for your inquiry dated(of) XXXX from https://www.wendangku.net/doc/a64266060.html,. In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of https://www.wendangku.net/doc/a64266060.html,. Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy Sample 2 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from https://www.wendangku.net/doc/a64266060.html, dated XXX. Thanks a lot. We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. Please do not hesitate to contact us if any question and we are waiting for your reply. Best regards,

外贸函电实例：询盘 发盘 还盘 接受

1.永康盛辉公司的Frank Luo收到美国Sunshine Trading Co., Ltd.经理Adam 初次询盘并按其要求及时寄出商品目录和价目单 Dear Adam, We thank you for your letter asking for our new catalogues and shall be glad toenter into business relations with your firm. Complying with your request, we are sending you under separate cover our latestcatalogues and pricelist covering our exports available at present and hope thatyouwill find many items in it which interest you. We look forward to receiving your inquiries soon. Sincerely, Frank 2.美国客商在收到材料后，表示对其中三款角磨机感兴趣并寻问Frank Luo 能否报FOB价，最惠价，最低订货量等问题。 Dear Frank, Thanks foryour information. We are interested to buy large quanties of AngleGrinder and shall appreciate it if you would give us the best FOB Ningbo price. I havenow listed below the models that are of interest: AG105L, AG203S, AG880H Please send us some samples for testing. We will pay the sample fees. How about MOQ? We are waiting for your reply. Best Regards, Adam

外贸英语：询盘范文(7)(精)

外贸英语：询盘范文（7） 回复询盘，量大折价 We are pleased to receive your letter of 5 July and enclose our catalogue and price list． Also by separate post we are sending you the samples of our products． Our catalogue contains items and their specifications of our supplies． Through comparing our prices with those of other suppliers， you will appreciate the moderate prices of ours． For a total purchase of not less than 100，000 and not more than 200，000 American dollars， we would allow a discount of 10% and for a purchase larger than 200，000 American dollars， we would allow a 20% special discount． 很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。 所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。 凡总定购量超过100，000美元但不足200，000美元者，我方将给予10% 的折扣；凡总定购量超过200，000美元者，我方将给予20%的折扣。

英文商务信函询盘

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wewelcomeyouforyourenquiryofFed.1andthankyouforyour interestinourcommodities.weareenclosing3somecopieso fourillustratedcataloguesandapricelistgivingthedeta ilsyouaskedfor. wetrustthatyouwillagreethatourproductsandpriceappea lto4themostselectivebuyer.Andwealsoallowaproperdisc ount5accordingtothequantityordered. Thankyouagainforyourinterestinourproducts.wearelook ingforwardtoyourorderandyoumaybeassured6thatitwillr eceiveourpromptandcarefulattention. Yourstruly 2. Dearmr.Lu, wehavenoticedfromyouradvertisement1in2thatyouexport largequantitiesofcushions3toeuropeanmarket. beingspecializedinthislineforalongtime,wearewellcon nectedwith4manycustomersinourcountry.Atpresent,wear

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外贸函电范文包括询盘、发盘、换盘、接受 1. Dear Mr. Li, Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years. We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list. Yours sincerely, Susan Block Manager A Reply Dear Ms Block, We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for. We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered. Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention. Yours truly 2. Dear Mr. Lu, We have noticed from your advertisement 1 in https://www.wendangku.net/doc/a64266060.html, 2 that you export large quantities of cushions 3 to European market. Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 . Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us. We are looking forward to your early reply. Yours faithfully

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外贸 B2B 询盘回复技巧 提出问题,解决问题 ! 使用电子商务平台洽谈外贸业务,大家遇到的共同问题是什么 ? 1、我回复了买家,为什么买家不理我 ? 分析原因: 1 邮件客人并没有收到 ! 解析:现在有很多国内的厂家,商人,用的邮箱地址仍然是免费的邮箱,甚至是数字邮箱 (163, https://www.wendangku.net/doc/a64266060.html,? 为后缀的邮箱这类邮箱地址很容易被国外客人的邮件服务器辨别为垃圾邮箱, 还没有等到客人收到你的回盘信息, 客人的服务器已经将你所发送的邮件直接退回或者删除, 客人自然不会回复给你, 因为他根本就不曾收到邮件 ! 解决:用国际通用的邮箱如 https://www.wendangku.net/doc/a64266060.html, , https://www.wendangku.net/doc/a64266060.html, , https://www.wendangku.net/doc/a64266060.html, 这类免费邮箱,比较好,不容易被分析为垃圾邮件 ! 另外可用公司名购买的企业邮箱, 以公司名为后缀的邮箱和客人联络的, 这个不是免费使用,通常是做了公司网页后,送的公司邮箱,每年是要收费的。同样, 这个以公司名后缀的邮箱也一定要找相关公司做邮箱的“双向解析” 。这样,你所发送的邮件才会被客人的邮箱服务器通过,客人才会顺利收到邮件 ! 2 邮件中有病毒 解析:大家有没有每天查杀计算机内的病毒呢 ? 试想,如果客人收到一封你的邮件, 但你的邮件中带有病毒并被客人的杀毒软件 所查出,客人会看邮件,还是直接删除邮件呢 ? 这个问题是很显然的。 解决:解决办法很简单, 就是定时定点对你的计算机进行彻底查毒,保证自己所发邮件是不带任何病毒及木马程序。

3 发送的时间有时差,及客户看邮件的时间 ! 解析:很多做外贸人员认为,一旦收到 ? 询盘 ? 就马上回复,认为及时尽早的回复,客人一定会对此满意和赞赏并会有所回复 ! 这样做是对的, 但忽略了很重要的一点, 除了亚洲一部分国家及澳洲地区国家, 绝大部分客户和中国是有时差的。就算你马上回复了客人, 客人也会在他上班的时间才能看到邮件。而且客人所发的 ? 询 盘 ? , 肯定也不会只有你一个人回复, 肯定有大把的供应商相争回复, 这样, 最早回复的邮件按照邮箱的排列的顺序被沉到了最底层。如果客人在上面的邮件中找到感兴趣的供应商, 就根本不会看最底层你的邮件 ! 解决:了解客人当地的时差及上班时间, 按照客人的上班时间发送,这个,只需要简单的邮件定时发送就可以办到 ! 另外一点, 我觉得非常好,就是按照客人的上班时间,在线和客人联系 ! 比如欧洲等国家和中国的时差为 -6到 -8个小时,那么当我们在下午 3-4点的时候正是客人上班的时间,这样下午和客人发邮件, 极有可能收到客人的回复, 收到客人回复后立即也回复, 或者能在 Trademanger? 或者 MSN 上能和客人在线及时沟通,这样也是最好的沟通方法。 4 客人休假及发邮件的密度 解析:除了及时和客人联系外, 还要了解客人所在地的法定节假日或者休息时 间 ! 有过多国家的客人是很遵守作息时间的,一旦休息或者放假,是绝不做事的 ! 所以了解客人的放假时间也是很重要的。 你所发送的邮件密度也非常重要, 如果密度过高, 每天至少三封, 这样很有可能被客人被认为是骚扰或者垃圾邮箱而将你加入黑名单。 解决:讲师提出的最好的邮件密度为:第 1天 -第 2天 -第 6天 -第 13天 -第 28天-每隔 1个月 ! 就是,一开始发送后,第二天没回复再追加一封,再没回复过 4天,就是第 6天再追加一次,如果再没回复就是再过一个星期再发, 再过半个月再发, 然后每个月定时发送 ! 当然,发送的内容千万不要一样,标题也要经常变换。不要放弃任何

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外贸函电询盘范文 本文档由实惠网外贸平台提供， 仅供外贸学习交流，欢迎加入外贸交流QQ 群： （一起学习外贸知识，分享外贸 经验）。外贸博客人 实惠网外贸论坛招版主需要的请联系 写好催对方下单的英语传真 1. 鼓励订货，保证交货 Owing to the increase of demand, you will probably make an order. If we are right in thinking this, would you care to place your order now? We can ensure immediate dispatch from our stock. 2. 提供各项资料，劝诱订货 We trust that you have received our catalogs and price-list. Now that you have had a chance to examine what we have sent to you, we are enclosing an order form for you to make an order easily. 3. 通知对方广告活动将引起抢购，希望尽早订购 Our advertising campaign is due to begin next month. Experience shows that many orders follow these advertisements, and sales are certain to result. We strongly advise you to lay in at least a small stock. 4. 鼓励在产品涨价前订货 From April 1st the prices of all our products will be raised by 10%. Even with this increase the prices of our products are still slightly lower than those of our competitors. Concerning the business you are negotiating, we will charge you old prices on all orders received here up to and including April 30. We look forward to your orders. For example: Dear xx, How are you those days, hope everything goes well with you. We would like to know your opinion about my quotation. Owing to the increase of demand, you will probably make a prompt order. If we are right in thinking this, would you care to place your order now? We can ensure provide immediate dispatch from our stock. We trust that our experience in doing this products and reliable quality will entitle us to win your confidence. Expecting your kind reply. Regards! 回复对方要来访的商务信件 Dear Mr. / Ms, Thank you for your letter informing us of Mr. Green's visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of Ju ne. He would, however, be pleased to see Mr. Green any time after his return. We look forward to hearing from you.

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询盘处理技巧 辩别询盘与提升回复率 一、买家发送询盘的动机： 大家知道，在商场里的人是不是都是买商品的呢，逛街的人是不是都是买货的呢，显然不是的，同样我们收到的客户询盘，也并不是每个人都是实实在在有订单的客户，这些买家大致分以下几种类型： 1、明确目的型：这类客户是真正有需要的一类，这点可通过他们询问的内容可以看出来，如果问的比较具体，如产品的款式、颜色、功能、包装、认证、特定的参数、交货期、订单数量等，都可看出这类客户是诚意度较高的 2、潜在客户型： A、有些客户有了供应商，想再增加几个供应商，或者与原供应商合作不愉快，想换一个供应商，因此发送询盘寻找合适的供应商. B、有些客户以前从其它市场进口商品，听说中国商品物美价廉，所以发询盘了解商品的价格等情况。 C、有些客户暂时手头没单，但预先了解一下市场情况，以备不时之需。 D、有些在本国是一个大的销售商，需要在中国找一个好的OEM工厂帮他做贴牌生产，因此发询盘了解一下。 E、有些经销商产品做的很杂，看到什么产品赚钱就，因此发询盘收集一些想要的产品。 3、无明确目标型： 有些买家刚入行，也不知中国什么产品好做，因此发询盘广泛收集资料，无非就是要产品价格、图片等。 4、垃圾类型 A、有些客户并不是真正想做生意，只是想得到一两个免费样品 B、有些是借询盘之名，看似要和你做生意，实际上是骗你帮他办理邀请函。 C、有些询盘，把你引到某个网站上登陆，目标是骗你的帐号等.

明白了客户发询盘的目的与意图，你就知道为什么我们回复了客户，但有些客人不回复你的原因了吧。 为什么有些买家联系了几次就没有音了？还有的是客户一直在联系，就是不下单，这到底是什么，这得从客户的客户身份不同说起 我们知道人的身份不同，在谈生意时的关注点不同吧，大老板与小老板做生意的所关注的地方不同，打工的与当老板出发点也不一样，因此买家的身份不同，在处理订单的价格、订单的快慢就不同，主要可分下面几类： 1、零售商（Retailer）： 一般订单较小，但下单频率快，要货急,主要关注价格、交货期，当然质量也是需要的。他们一般也不太会关注卖家实力多大，公司研发能力等，觉得你还专业，沟通畅通，靠谱，下单一般很快。目前在网上大多数是这类客户。以前做外贸时，这类客户碰到最多，从收到询盘到收到TT款，一般三五天就下单，最多半个月搞掂。 2、贸易商（Trader）： 对价格较敏感，很多在中国某城市有采购办事处，对中国市场相当熟悉，因此他们会找很多供应商，从中挑选有竞争力的卖家，所以有时虽聊了很久，但可能最终没有选择你，也许是你沟通问题，也许是你价格问题，还有可能把你列入了潜在供应商列，他们手上一般都有订单，一般会在沟通半个月到一个月时间，会有订单。 3、OEM 进口商： 对质量要求是较高的，因为你帮他们生产，然后贴他们的牌子在当地销售，当然对质量是严的,一般量大，订单较稳，主要关心你公司的R&D能力，工厂规模、质量标准、产品认证、售后服务等。 以前我们公司就是靠这类进口商做大的，从三十多人的小工厂不到两年时间内扩大到1500人的工厂，70%的订单来自于这个客户。 4、连锁超市（supermarket）， 类似于沃尔玛、家乐福等连锁超市,一般量大，周期较长，而且不会在网上给你下单,网上只是先期联系的环节，还要经过筛选环节，面谈考察环节，最后才可能下单，运气好的话也得三个月到半年才能搞掂，作为持久战准备吧。 明白了客户身份，我们就知道，为什么有些客户是"只起风，不下雨"了吧。