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英文邮件商务及常用语

英文邮件商务及常用语
英文邮件商务及常用语

英文邮件(商务)格式及常用语

Ⅰ邮件主题:

①. 主题(Subject)框的内容应简明地概括信的内容,短的可以是一个单词,如greetings;长的可以是一个名词性短语,也可以是完整句,但长度一般不超过35个字母。

YES:Supplier training;

NO:professional trainees from sister company should abide by rule of local company(太长)

②.主题框的内容切忌含糊不清。

NO:像News about the meeting 这样的表达;

YES:应改为T omorrow's meeting canceled。

一般来说,只要将位于句首的单词和专有名词的首字母大写即可;另外一种较为正规的

格式可将除了少于5个字母的介词、连接词和冠词之外的每一个单词的首字母大写。YES:New E-mail Address Notification;Detailed calculation

NO:detailed calculation

③.视信的内容是否重要,还可以在开头加上URGENT或者FYI(For Your Information

供参考),如:URGENT:Submit your report today!

Ⅱ称呼:

Dear ××(人名), ,或者Dear Mr./Ms.×× (姓), ,一般正式的邮件这样就OK了,如果和你非常熟悉的人,也可以直呼其名;然后空一行换行,顶格写,不用空格。

Ⅲ正文:

①.邮件第一段开头可以说到自己是谁(This is ××(人名) from ××(公司名)),也可以不说;

②.感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴,特别是之后你有事相求的情况下会很有帮助。

⑴.Thank you for contacting us.如果有人写信来询问公司的服务,就可以使用这句句子

开头,向他们对公司的兴趣表示感谢。

⑵.Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件,一定

记得要感谢他们;如果回复并不及时,只要将“prompt”除去即可,你还可以说,“Thank

you for getting back to me.”

⑶.Thank you for providing the requested information.如果你询问某人一些信息,他们

花了点时间才发送给你,那就用该句表示你仍然对他们的付出表示感激。

⑷.Thank you for all your assistance.如果有人给了你特别的帮助,那一定要感谢他们!

如果你想对他们表示特别的感激,就用这个句子,“I truly appreciate for your help in resolving the problem.”

⑸.Thank you raising your concerns.就算某个客户或是经理写邮件给你对你的工作提出

了一定的质疑,你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时,你也可以使用,“Thank you for your feedback.”

③.正文中,段与段之间也是空一行,再顶格写。

注意:正文的内容你需要注意5C原则:Clear(信息明了)、Complete(内容完整)、

Correct(准确无误)、Concise(简明扼要)、Courteous(礼貌周到)

⑴.正文中的人称选择:I, You, We等,如果邮件很长的话,you的使用不能过多;I和

We的区别是显而易见的,生意上、客户之间一般都是用We,你是代表公司的;当然该用I表示你个人的时候还是要用I的,视具体情况而定。语气和宾词的运用得当能决定你的礼貌程度。如:

NO: You will be pleased to learn that you have been selected to serve on our advisory board. Your prompt response will be appreciated. (好像欠你一样)

YES: I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board. I hope you’ll agree to serve. (这就友善多了)

NO: Your book was well written and comprehensive. (不用你来判断我呀~~)

YES: I thoroughly enjoyed your book and found an answer to every one of my

questions about performance appraisals. (客气一点,人家受落)

⑵.切忌主客不分或模糊

例子:Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.

应改为:Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We我们是主语, 不是report。)

⑶.句子不要凌碎

例子:He decided not to audit the last ten contracts. Because of our previous objections about compliance. 应该连在一起。

⑷.结构对称,令人容易理解。

例子: The owner questioned the occupant's lease intentions and the fact that the

contract had been altered with ink markings.

应改为:The owner questioned the occupant's lease intentions and ink alterations of the contract.

⑸.单复数不要搞乱,不然会好刺眼,看不舒服。

例如:An authorized person must show that they have security clearance.

⑹.动词主词要呼应。想想这两个分别:

1)This is one of the public-relations functions that is under budgeted.

2)This is one of the public-relations functions, which are under budgeted.

⑺.时态和语气不要转变太多。看商务英语已经是苦事,不要浪费人家的精力啊。

⑻.选词正确

像affect和effect,operative和operational等等就要弄清楚才好用啦。

⑼.地址上的数字直接用阿拉伯数字,除了One,例子:

127 Ninth Avenue, North

127 E. 15 Street

5 Park Avenue

One Wingren Plaza

Ⅳ结尾:

①. 结尾的常用语

⑴.If you have any question or suggestion, please feel free to contact me. / Any

question or suggestion, please feel free to contact me.很常用的结尾,正文中不用说的非常详细,显得冗余,可以这样结尾,他不懂的或者建议,可以联系你。

⑵.Thank you for your help and your valuable time again. / I appreciate again for your

attention and time.结尾的感谢用语

⑶.I am looking forward to hearing from you soon. / Looking forward to hearing from

you soon.期待收信人的尽快回复,这样的写法很常用,”soon”就足可以表示“尽快”的意思,不要用”as quickly as you can”这样生硬的短语,像是在下命令,很不礼貌。

⑷.Thank you for your kind cooperation.如果你需要读者帮助你做某事,那就先得表示感

谢。

⑸.Thank you for your attention to this matter.与以上的类似,本句包含了你对对方将来

可能的帮助表示感谢。

⑹.Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那

就使用这句句子吧。

⑺.Thank you for your consideration.如果您是在寻求机会或是福利,例如你在求职的话,

就用这封邮件结尾。

⑻.Thank you again for everything you've done.这句句子可以用在结尾,和以上有所不

同。如果你在邮件开头已经谢过了读者,你就可以使用这句话,但是因为他们的帮助,你可以着重再次感谢你们的付出。

②.在署名自己的之前的客套话

⑴.正式一点的,客户、公司之间的:Very truly yours, Yours very truly, Yours truly,

⑵.一般的就OK,如:Best Regards, Thanks and Best Regards, Sincerely yours,

Yours sincerely, Sincerely, Cordially yours, Yours cordially, Cordially,

然后空一行换行,你的名字、联系方式,公司的名字、联系方式、Logo等。

Ⅴ检查

在写完邮件后,先忍住,不要着急点发送按钮,检查一下,就几十秒或者一两分钟的时间。

①.注意人称,时态,语法,名词单复数等细节.

②.内容大概用5C原则检查一下,现在的工作中用到的邮件一般都不会很长。

注意:这是个人推荐的一种英文书写方式(段与段之间空一行,顶格写),还有一种就是段与段之间可以不用空一行,但是每段开头都要缩进4个字符,类似于中文的书写方式,这种方式也是没有错误的,只是看个人的喜好。

商务英语-邮件常用语

外企工作邮件中必用100句 1. I am writing to confirm/enquire/inform you... 我发邮件是想找你确认/询问/想通知你有关… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话… 4. In my previous e-mail on October 5... 在之前10月5日所写的邮件中提到… 5. As I mentioned earlier about... 在先前我所提到的关于… 6. As indicated in my previous e-mail... 如我在之前邮件中所提到的… 7. As we discussed on the phone... 如我们上次在电话中所说的… 8. from our decision at the previous meeting... 如我们在上次会议中所决定的… 9. as you requested... 根据贵方要求… 10. In reply to your e-mail dated April 1,we decided... 回复贵方4月1日的邮件,我方决定… 11. This is in response to your e-mail today. 这是对您今早发来的邮件的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述,我们认为这个产品在中国有强有力且独一无二的销售点。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈,我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. I'm wondering if you can elaborate i.e. provide more details. 我收到了你关于这个主题的留言。我在想您你是否可以再详尽的说明一下,也就是再提供多一点相关细节。 15. Please be advised/informed that... 请被告知... 16. Please note that... 请注意... 17. We would like to inform you that... 我们想要通知你... 18. I am convinced that... 我确信... 19. We agree with you on... 我们同意你在...的看法。 20. With effect from 4 Oct., 2008... 从2008年10月4日开始生效... 21. We will have a meeting scheduled as noted below... 我们将举行一个会议,会议时间表如下。

英文邮件常用语集

英文邮件常用语集 附件是……,请参阅。 Please kindly find the attached …… Attached please kindly find the …… Enclosed is the ……, please kindly find it. Attached you will find……, 我已经收到您的邮件。 I have received your email (yesterday/last week/this morning……). Your email has been received. 非常感谢您的回信。 Thanks very much for your early reply. Thank you for your email. 我明白您的意思。 I know what you mean. I understand what you mean. Got it. (*非常口语化,适合于关系很熟悉的同事朋友之间。) 我不太明白您的意思。 I do not quite understand what you meant. I have some problem understanding what you meant. 您能具体解释一下么?您能在说的清楚一点么? Could you please put it in a clearer way? Could you please explain it in detail? Could you please further explain it? What do you mean exactly by saying……?

英语邮件常用句+英语100句常用语精编版

英语邮件常用开头问候语: 1.I hope everything is fine with you. 2.Hope you enjoy your day? 3.How is it going? 4.Hope you are doing well? 5.Thank you for contacting us如果有人写信来询问公司的服务,就可以使用这句句子开头。向 他们对公司的兴趣表示感谢。 6.Thank you for your prompt reply当一个客户或是同事很快就回复了你的邮件,一定记得要感 谢他们。 7.“Thank you for getting back to me.” 8.Thank you for providing the requested information.如果你询问某人一些信息,他们花了点 时间才发送给你,那就用这句句子表示你仍然对他们的付出表示感激。 9.Thank you for all your assistance.如果有人给了你特别的帮助,那一定要感谢他们!如果 你想对他们表示特别的感激,就用这个句子, 10.“I truly appreciate … your help in resolving the problem.”Thank you raising your concerns.就 算某个客户或是经理写邮件给你对你的工作提出了一定的质疑,你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时,你也可以使用,“Thank you for your feedback.” 在邮件的结尾 11.Thank you for your kind cooperation.如果你需要读者帮助你做某事,那就先得表示感谢。 12.Thank you for your attention to this matter.与以上的类似,本句包含了你对对方将来可能 的帮助表示感谢。 13.Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那就使 用这句句子吧。 14.Thank you for your consideration.如果您是在寻求机会或是福利,例如你在求职的话, 就用这封邮件结尾。 15.Thank you again for everything you've done.这句句子可以用在结尾,和以上有所不同。如 果你在邮件开头已经谢过了读者,你就可以使用这句话,但是因为他们的帮助,你可以着重再次感谢你们的付出。 十种场合的表达 16.Greeting message 祝福 17.Hope you have a good trip back. 祝旅途愉快。 18.How are you? 你好吗? 19.How is the project going? 项目进行顺利吗? Initiate a meeting 发起会议 20.I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?

商务英语邮件表达

附件是……,请参阅。 ?Please kindly find the attached …… ?Attached please kindly find the …… ?Enclosed is the ……, please kindly find it. ?Attached you will find……, 我已经收到您的邮件。 ?I have received your email (yesterday/last week/this morning……). ?Your email has been received. 非常感谢您的回信。 ?Thanks very much for your early reply. ?Thank you for your email. 我明白您的意思。 ?I know what you mean. ?I understand what you mean. ?Got it. (*非常口语化,适合于关系很熟悉的同事朋友之间。) 我不太明白您的意思。 ?I do not quite understand what you meant. ?I have some problem understanding what you meant. 您能具体解释一下么?您能在说的清楚一点么? ?Could you please put it in a clearer way? ?Could you please explain it in detail? ?Could you please further explain it? ?What do you mean exactly by saying……? 如有问题,请随时和我联系。 ?Contact me if you have any problem. ?If there is any uncertainty, feel free to contact me. ?Call me if you have any problem. 如有建议,请指出。 ?Please let me know if anything needs to be improved. ?Your advice/suggestion will be greatly appreciated. 我会进一步修改/检查的。 ?I will further modify it. ?I will further check it. 一旦确认,我会立刻/第一时间通知您的。 ?Once confirmed, I will let you know immediately. ?Once confirmed, I will notice you ASAP. (*ASAP=as soon as possible 尽快)希望尽快得到您的回复。 ?I’m looking forward to your early reply. ?Your promote reply will be greatly appreciated. ?Your early reply will be highly appreciated. 谢谢。 ?Thanks a lot. ?Thank you very much. ?Many thanks. (*用于关系熟悉的同事朋友间。) 希望您一切都好/万事如意。

商务英文邮件用语

商务英文邮件用语 1.I am writing to confirm/ enquire/ inform you… 我发邮件是想找你确认/询问/想通知有关…… 2.I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3.With reference to our telephone conversation today… 关于我们今天在电话中的谈话…… 4.In my previous e-mail on October 5… 在之前10月5日所写的邮件中提到…… 5.As I mentioned earlier about… 在先前我所提到的关于…… 6.As indicated in my previous e-mail… 如我在之前邮件中所提到的…… 7.As we discussed on the phone… 如我们上次在电话中所说的…… 8.From our decision at the previous meeting… 如我们在上次会议中所决定的…… 9.As you requested… 根据贵方要求…… 10.In reply to your e-mail dated April 1, we decided… 回复贵方4月1日的邮件,我方决定…… 11.This is in response to your e-mail today. 这是对您尽早发来的邮件的回复。 12.As mentioned before, we deem this product has strong unique selling points in China. 如先前所述,我们认为这个产品在中国有强有力且独一无二的销售点。 13.As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈,我想大幅你我们合约的一些待解决的议题。 14.I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details.

外贸英语邮件例句_62句

外贸人写开发信时最常用的例句 回复、总结、确认之前与客人的讨论“ 1. With reference to our telephone conversation today… 关于我们今天在中的谈话…(用于沟通后的确认) 2. As we discussed on the phone... 如我们上次在中的讨论… 3. In my previous on October 5 在10月5日所写的中… 4. As I mentioned earlier about... 如我先前所提及关于… 5. As indicated in my previous ... 如我在先前的信中所提出… 6. I am writing to follow up on our earlier decision on the... 我写信来追踪我们之前对于…的决定 7. from our decision at the previous meeting… 如我们在上次会议中的决定… 8. As you requested/per your requirement... 按照您的要求… 9. In reply to your dated April l, we decided... 针对您4月1日的,我们有如下决定… 10. As a follow-up to our phone conversation yesterday, I wanted to getback to you about the pending issues of our agreement. 对于我们昨天在中所谈,我想答复您我们合约的—些待解决的问题。 11. I received your voice message regarding the subject. I'm wondering ifyou can elaborate i.e. provide more details. 我收到您关于这个主题的留言.我想您是否可以再详尽说明,也就是再提供多一点细节 12. I received your message regarding the subject. I'm wondering if you can elaborate i.e. provide more details. 我收到您关于这个主题的留言,能否可以再详尽说明,再提供多一点细节。

英文商务邮件用语

英文商务邮件开场白&结尾 2011-04-26 15:29:07 网络搜集哦·· 初次开场白: It is my pleasure to write here for you. 回复开场白: Further to our conversation earlier, ......... As discussed over the phone, ....... Thanks for you kind reply. Thank you for your inquiry/email. Thanks for your letter. It is my pleasure to receive your reply! Thanks for your mail of 日期............ 结尾: We will noted and many thanks! I hope everything with you is fine. Many thanks for your support. I hope you are well and in good health! FYI: for your information 仅供参考 深盼贵公司及早回复 (1) We hope to receive your favors at early date. (2) We hope to be favored with a reply with the least delay. (3) We await good news with patience. (4) We hope to receive a favorable reply per return mail. (5) We await the favor of your early (prompt) reply. (6) A prompt reply would greatly oblige us. (7) We trust you will favor us with an early (prompt) reply. (8) We trust that you will reply us immediately. (9) We should be obliged by your early (prompt) reply. (10) Will you please reply without delay what your wishes are in this matter? (11) Will you kindly inform us immediately what you wish us to do? (12) We request you to inform us of your decision by return of post. (13) We are waiting (anxious to receive) your early reply. (14) We should appreciate an early reply. (15) We thank you for the courtesy to your early attention. (16) We hope to receive your reply with the least possible delay. (17) Kindly reply at your earliest convenience. (18) Please send your reply by the earliest delivery. (19) Please send your reply by messenger. (20) Please reply immediately.

英文邮件模板常用100句

英文邮件模板常用100句 1.I am writing to confirm/enquire/inform you... 我发邮件是想找你确认/询问/想通知你有关… 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话… 4. In my previous e-mail on October 5... 在之前10月5日所写的邮件中提到… 5. As I mentioned earlier about... 在先前我所提到的关于… 6. As indicated in my previous e-mail... 如我在之前邮件中所提到的… 7. As we discussed on the phone... 如我们上次在电话中所说的… 8. from our decision at the previous meeting... 如我们在上次会议中所决定的… 9. as you requested... 根据贵方要求…

10. In reply to your e-mail dated April 1,we decided... 回复贵方4月1日的邮件,我方决定… 11. This is in response to your e-mail today. 这是对您今早发来的邮件的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述,我们认为这个产品在中国有强有力且独一无二的销售点。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈,我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. I'm wondering if you can elaborate i.e. provide more details. 我收到了你关于这个主题的留言。我在想您你是否可以再详尽的说明一下,也就是再提供多一点相关细节。 15. Please be advised/informed that... 请被告知... 16. Please note that... 请注意... 17. We would like to inform you that... 我们想要通知你...

英文邮件常用语2012

1. I am writing to confirm /enquire/inform you... 我写信时要确认/询问/通知你。。。 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写信来追踪我们之前对于第二季度营销活动的决定。Easily written, hope you could understand 3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话。。。 4. In my previous e-mail on October 5... 先前在10月5日所写的信。。。 5. As I mentioned earlier about... 如我先前所提及关于。。。 7. As we discussed on the phone... 如我们上次在电话中的讨论。。。 8. from our decision at the previous meeting... 如我们在上次会议中的决定。。。 9. as you requested/per your requirement... 按照你的要求。。。 11.This is in response to your e-mail today. 这是针对你今天早上来信的回复。 13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈,我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details.我收到你关于这个主题的留言。我想你是否可以再详尽说明,也就是再提供多一点细节。 17. We would like to inform you that... 我们想要通知你。。。 18. I am convinced that.. 我确信。。。 20. With effect from 4 Oct., 2008... 从2008年10月4日开始生效。。。 21. We will have a meeting scheduled as noted below...我们将举行一个会议,时间表如下。 22. Be assured that individual statistics are not disclosed and this is for internal use only.请确保个人信息不会外泄且只供内部使用。 23. I am delighted to tell you that... 我很高兴地告诉你。。。 24. We are pleased to learn that... 我们很高兴得知。。。 26. Congratulation on your... 恭喜您关于。。。 27. I am fine with the proposal. 我对这份提桉没意见。 28.I am pleased to inform you that you have been accepted to join the workshop scheduled for 22-24 Nov,2008. 我很高兴地告诉你,你已经被同意参加2008年11月22-24日的研讨会。 29. We are sorry to inform you that... 我们很抱歉地通知你。。。 30. I’m afraid I have some bad news. 我恐怕要带来一些坏消息。 31. There are a number of issues with our new system. 我们的新系统有些问题。 32. Due to circumstances beyond our control... 由于情况超出我们所能控制。。。 34. It would be difficult for us to accept... 我们很难接受。。。 35. Unfortunately I have to say that, since receiving your enquiries on the subject, our view has not changed.很不幸地,我必须这么说,自从收到你关于这个主题的询问,我们的看法都没有改变。 37. I could appreciate it if you could... 我会很感激如果你可以。。。 40. We seek your assistance to cascade/reply this message to your staff. 我们请求你的帮助,将此信息传达给你们的员工。

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Thank you for all your assistance.如果有人给了你特别的帮助,那一定要感谢他们!如果你想对他们表示特别的感激,就用这个句子,“I truly appreciate …your help in resolving the problem.”Thank you raising your concerns. 就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑,你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时,你也可以使用,“Thank you for your feedback.” 在邮件的结尾 在邮件开头表示感谢一般是表示对对方过去付出的感谢,而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢,能让对方在行动时更主动更乐意。 Thank you for your kind cooperation.如果你需要读者帮助你做某事,那就先得表示感谢。 Thank you for your attention to this matter.与以上的类似,本句包含了你对对方将来可能的帮助表示感谢。

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