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跨文化交际导论(含答案)

跨文化交际导论(含答案)
跨文化交际导论(含答案)

对外经济贸易大学远程教育学院

2009-2010学年第二学期

跨文化交际导论(英) 复习大纲

课程名称: ENG338a【跨文化交际导论(英)】

考核方式: 开卷笔试[占总分的70%]

复习范围:以指定教材(第1-9章)为主,课件内容为辅。

试题形式:客观试题50 题,每题2分,题型共三种形式:

I. Definition Matching.Match the terms with their definitions. (给

术语配对定义,10题,1题2分,共20分)

II. True-False. Circle A if the statement is true; circle B if it is false. (判断各句是否正确,20题,1题2分,共40分)

III. Multiple Choice. Circle the letter corresponding to the correct response. (在所给的4个选项中选择一个最恰当的答案,20题,1题2分,共40分)

复习方法:

●认真学习指定教材,结合课件的教学内容,全面复习,从总体上掌握这

门跨学科课程的特点;

●理解各讲中的主要教学内容,即每讲开始前的Learning Objectives,

不要死记硬背,重理解、勤思考、细观察,从跨文化交际的角度对文化

差异进行分析、记忆、总结;

●要力图将跨文化交际理论与交往实践相结合,将西方文化交际的理论与

实践与中国的本土文化相结合,通过大量真实生动的交际的成败案例的

学习,提高分析问题和解决问题的能力;

●参考指定教材各章后的练习以及书后附的两套模拟自测题,术语定义配

对题、是非题和多项选择题可帮助复习检验对所学内容熟悉的掌握程度,熟悉客观题型,问答题和案例有助于进一步理解。

跨文化交际导论课程期末考试模拟题

(答案供参考)

Ⅰ. Match the following terms with their definition. (20%)

1.the study of the way that people use physical space to convey messages. B

2.the way in which time is used in a culture. A

3.the actual practice of concepts or beliefs. E

4.the total activity of learning one's culture. C

5.social principles, goals, or standards accepted by persons in a culture. D

A.Temporal language/chronemics

B.Behavior communication

C.Spatial language/proxemics

D.Enculturation

E.Values

6. between nations and governments rather than individuals A

7. perceptions about certain groups of people or nationalities C

8. a learned organization of rules for making choices and for solving conflicts B

9. volume, pitch, and rate that affects message meaning E

10. the idea that every act of communication must happen in some sort of surroundings D

A.international

B.context

C.value

D.stereotypes

E.paralanguage

Ⅱ.True or False

Mark A if the statement is true; mark B if it is false.

11.When engaging in small talk with a person of another culture, remember that discussing one's

family and political discussions are inappropriate topics in all cultures. B

12.Transference of pragmatic rules refers to the transference of corresponding words and

sentence structure from mother tongue to target language. A

13.Since all cultures share the same basic values, cultures attach the same meanings to these

basic values. B

14.Primary values are the most important. A

15.Some countries officially recognize religious rituals that affect business encounters. A

16.People in the United States place a greater emphasis on history and do not like change as

compared with people of Asian and Latin cultures. B

17.The behavior of John lying in bed and reading a novel is a two-way contact. B

18.Linear Model is one of the earliest and still the most useful attempts to describe the

communication process A

19.International communication takes place between such groups as African Americans and

Latin Americans. B

20.Intercultural communication as a discipline was not established in U.S. until the 1980s. A

21.Without the cultural rules people also can behave properly. B

22.Culture is not something we are born with, but rather it is learned. A

23.Kisses and hugs are not appropriate greeting behavior between males of any culture. B

24.In Germany, business gifts are usually exchanged at the beginning of formal negotiations.

A

25.New and improved technology, growth in the world’s population, and shifts in the global

economic arena have increased globalization. A

26.No country is completely self-sufficient. A

27.All cultures require and value politeness, but the ways in which the politeness is achieved

may vary significantly. A

28.International English is used only by businesspeople who practice English as a second

language. B

29.International communication takes place between such groups as African Americans and

Latin Americans. B

30.The process of learning culture is always conscious. B

31.Ethnocentrism leads to a objective evaluation of how another culture conducts its daily

business. A

32.The hierarchy is a theory has not been proven applicable to all the countries. A

33.Cultures may differ, but communication practices do not differ. B

34.Culture is ongoing and subject to change. A

35.The term “co-cultures” suggests the inequal ity between groups. B

36.Chinese is an example of linear language. A

https://www.wendangku.net/doc/15555226.html,munication barriers are caused by the same communication having different meanings in

different cultures. B

38.New and improved technology, growth in the world’s population, and shifts in the global

economic arena have increased globalization. A

39.Power distance in the United States is comparatively high. B

40.Pragmatic failure is the inability to understand what is meant by what is said. A

41.Values motivate people. A

42.Attitudes are the same thing as values. A

43.Eventually, with the spread of technology everyone will have the same values. B

44.In order to understand a culture's values, you need only to learn the "do's and taboos" of behavior in that culture. A

45.Social class is unimportant in negotiator selection. B

46. Relationship building is important in Arab and Latin America. A

47. Achievement in countries with high masculinity scores is expressed through material possessions. B

48. Acculturation is the socialization process of how people learn their own culture through what is said and done. A

48. Consumers in high uncertainty avoidance cultures tend to perceive little or no risk in the purchase of new products . A

49. Intercultural communication competence requires sufficient awareness, knowledge, motivations, and skills. A

50. Values are enduring attitudes about the preferability of one belief over another. B

51. Cultures are so different that we will never be able to communicate

successfully. B

52. Transference of pragmatic rules refers to the transference of corresponding words and

sentence structure from mother tongue to target language. A

53. Today intercultural communication encounters are different from encounters

of the past. A

54. All languages can, in their own way, distinguish between present and past

events, but they may not feel that this distinction is important enough to create

a system of ver

b tense. A

55. Kisses and hugs are not appropriate greeting behavior between males of any

culture. B

56. Values are learned; they are not innate. A

57. Long-term-oriented cultures are characterized by patience, perseverance, and respect for

one’s elders and ancestors. A

58. Nonverbal aspects are very important in low-context cultures. B

59. When engaging in small talk with a person of another culture, remember that discussing

one's family and political discussions are inappropriate topics in all cultures. A

60. Chinese is an example of a linear language. B

61. Language serves as the only guide to how a culture perceives reality. A

61. All languages can, in their own way, distinguish between present and past events, but they may

not feel that this distinction is important enough to create a system of verb tense. A 62. Globalization is the ability of a corporation to take a product and market it anywhere in the

world. A

63. In order for intercultural negotiation to be successful, the parties must provide for a win-lose

situation. A

64. In some countries, using gifts to assure success in sealing an agreement is an accepted way of

doing business. B

65. As they become globalized, companies will have to train their work forces to deal with multiculturality. A

66. People from countries with strong uncertainty avoidance are more likely to remain close

friends in spite of differing opinions. B

66. Even if the language is common to both cultures, one culture may restrict the meaning of certain words. A

67. In their business letters, the French do not usually apologize for mistakes. A

68. Achievement in countries with high masculinity scores is expressed through

material possessions. B

69. Acculturation is the socialization process of how people learn the ir own culture

through what is said and done. A

70. In the Japanese society, knowing the rank of people with whom you conduct business is very

important. A

Ⅲ. Multiple Choices

Mark the letter corresponding to the correct response. C

1. What country ranks the lowest on individualism?

A.Australia

B. Canada

C.Guatemala

D. United States

2.Proponents of which attitude feel that self-interest is an appropriate goal? C

A.Uncertainty-reduction

B. Attribution

C. Individualism

D. Collectivism

3. Language is important because it A

A.helps us shape concepts, controls how we think, and controls how we

perceive others.

B. allows us to be understood by foreigners.

C.is determined by colonialism.

D.is stable, easily understood, and free of diversity.

4. Which of the following countries uses high-context language? C

A.Canada

B. Germany

C.Japan

D. United States

5. Which one of the following statements is not among the functions of culture offered by Dressler and Carns? C

A.Culture makes it possible to anticipate how others in our society are likely to respond to

our actions.

B.Culture enables us to communicate with others through a language that we have learned

and that we share in common.

C.Culture leads to better understanding in business.

D.Culture provides the knowledge and skill necessary for meeting sustenance needs.

6. Culture can be classified in all the following ways except B

a)Artifact, concepts and behavior

b)Positive culture and negative culture

c) A level of values and a level of resultant behaviour or artifacts of some form

d)An invisible level and a visible level

7. "The part was found defective, and it was determined that there is a defect in the button causing

it not to fit into the chassis." This statement is an example of a D

A.linear explanation.

B.verbose explanation.

C.nonlinear explanation.

D.why explanation.

8. Which of the following would be an example of a translation problem? D

https://www.wendangku.net/doc/15555226.html,ing the intention of the speaker rather than the actual words in the translation.

B.Qualifying slang terms.

C.Not translating conversation taboos.

https://www.wendangku.net/doc/15555226.html,ing a word for which no exact word or concept is available in the second language.

9.Which of the following greeting way is somewhat unique to Chinese? B

A. Giving regards to others.

B. Commenting on something.

C. Using address forms as greeting.

D. Using nonverbal forms as greeting.

10.The styles of paragraph development for oriental countries could be described as D

A. a vertical straight line.

B. zigzagged lines.

C. a circular, spiral line

D. a digressive, back-and-forth zigzag.

11. Which statement referring to thought patterns is incorrect? C

A. Asians typically use the inductive method of reasoning.

B. Thought patterns impact oral communication.

C.When using the deductive method of reasoning, one starts with the facts and goes to

generalizations.

D. Recognizing different thought patterns is important in negotiation with different

cultures.

12. Which statement is incorrect? B

A. Costly business blunders are often the result of a lack of knowledge of another

culture's nonverbal communication patterns.

B. Processes of reasoning and problem solving are the same in all cultures.

C. Attitudes toward time and use of space convey nonverbal messages in

intercultural encounters.

D. When in another culture, an appropriate caution would be to watch the behavior of

the persons you are talking with and match their style.

13.People of which type of society believe their truth is the only truth? A

A.Individualistic

B. Strong-uncertainty avoidance

C.Collectivistic

D.Weak-uncertainty avoidance

14.What we are willing to die for and what we deem worthy of protection is determined by

our ___? B

A.belief system

B.value system

C.attitude processes

D.social organizations

15. Slang is generally D

A.understood by everyone.

B.spoken by the masses.

C.easily translated.

https://www.wendangku.net/doc/15555226.html,ed by subgroups.

16. Nonverbal communication does not include D

A. chromatics.

B. chronemics.

C. haptics.

D. semantics.

17. As a result of globalization, new issues facing corporations include D

A.cultural differences in work ethics

B.stereotyping by members of international teams

C.personnel who are overqualified for overseas positions

D. a & b

18. The classic The Silent Language published in 1959, was written by D

A.Kluckhohn

B.Benedict

C.Mead

D.Edward Hall

19. Which of the following has occurred due to advances in technology? B

A.People are beginning to spend more time with family members.

B.The number of relationships we have with people have decreased.

C.People have more frequent contact with people from other cultures.

D.People are gaining a clearer sense of who they really are.

20. It is important to study intercultural communication because C

A. it is a necessary and worthwhile pursuit.

B. most people are more alike than they realize.

C. cultural differences bring people together.

D. intercultural communication is subjective.

21. ______ are the most important. A

A. Primary values

B.Secondary values

C.Tertiary values

D.None of the above

22. In cultures that tend toward individualism, what aspects are encouraged? D

A. competition

B.personal goals

C.individual rights

D.all of the above

23. We learn culture D

A.from folk tales, legends and myths

B.in conscious or unconscious ways

C.through art and mass media

D.all of the above

24. Which statement least represents U.S. values? C

A. U.S. Americans value directness over indirectness.

B. U.S. Americans value time management over leisure.

C. U.S. Americans value history over planning for the future.

D.U.S. Americans value equality over inequality.

25. Which statement highlights weak uncertainty avoidance? D

A.One group's truth should not be imposed on others.

B.Scientific opponents cannot be personal friends.

C.Citizen protest should be repressed.

D.Negative attitudes are expressed toward young people

26. Which time orientation is held by cultures that value living and realizing the potential of today? C

A.past orientation to time

B.immutable orientation to time

C.present orientation to time

D.mutable orientation to time

27. Which of the following value orientations emerged from the Chinese research team? A

A.long-term versus short-term orientation

B.masculinity/femininity orientation

C.preferred form of activity orientation

D.uncertainty avoidance orientation

28. The notions of masculinity and femininity B

A.are universal for every culture across time.

B.are not just based on biological differences.

C.have not changed through the ages.

D.have well-established and understood meanings.

29. From what areas of the world do most of today's immigrants to the United States come? D

https://www.wendangku.net/doc/15555226.html, and Latin America

B.Mexico and Eastern Europe

C.Haiti and China

D.Eastern Europe and the Middle East

30. The China Association for Intercultural Communication is held ______. B

A. once a year

B. every two years

C. every three years

D. every four years

31. Who of the following would feel most comfortable with silence during a conversation? A

manager from _____. C

E.the United States

F.Germany

G.Great Britain

H.Japan

32 Which statement related to work attitudes is incorrect? A

A.U.S. attitudes toward work are more relaxed than those in Europe.

B.In the United States, hard work is applauded and often rewarded.

C.The Japanese attitude toward work is very group-oriented.

D.In the United States, the attitude toward work is ingrained from an early age.

33. Which statement referring to thought patterns is incorrect? D

A.The structure of a language affects the perceptions of reality of its speakers

B.The structure of a language influences thought patterns and worldviews of its speakers

https://www.wendangku.net/doc/15555226.html,nguage functions as a way of shaping one’s experience

D.There is a general agreement concerning the validity of Sapir-Whorf hypothesis

34. Which statement is incorrect? D

https://www.wendangku.net/doc/15555226.html,nguage is a reflection of the environment

https://www.wendangku.net/doc/15555226.html,nguage is reflection of cultural values

https://www.wendangku.net/doc/15555226.html,nguage is a reflection of culture, and culture is a reflection of language.

D. A good mastering of a foreign language equals a complete understanding of its culture.

35. Which statement referring to thought patterns is incorrect? C

a. Asians typically use the inductive method of reasoning.

b. Thought patterns impact oral communication.

c.When using the deductive method of reasoning, one starts with the facts and goes

to generalizations.

d. Recognizing different thought patterns is important in negotiation with different

cultures.

36. Which statement is incorrect? B

a. Costly business blunders are often the result of a lack of knowledge of another

culture's nonverbal communication patterns.

b. Processes of reasoning and problem solving are the same in all cultures.

c.Attitudes toward time and use of space convey nonverbal messages in

intercultural encounters.

d.When in another culture, an appropriate caution would be to watch the

behavior of the persons you are talking with and match their style.

37. Language is important because it A

a.helps us shape concepts, controls how we think, and controls how we

perceive others.

b.allows us to be understood by foreigners.

c.is determined by colonialism.

d.is stable, easily understood, and free of diversity.

38. Which of the following countries uses high-context language? D

B.Canada

C.Germany

D.Japan

E.United States

39. Slang is generally H

E.understood by everyone.

F.spoken by the masses.

G.easily translated.

https://www.wendangku.net/doc/15555226.html,ed by subgroups.

40. General guidelines to follow when conversing with someone from another culture include

all of the following except: C

a. politics is a safe topic in most cultures.

b. avoid telling jokes.

c. avoid personal questions.

d. keep the conversation positiv

e.

41. Which statement best describes an incorrect handshake? C

a. In the U.S., a handshake should be firm.

b. An Asian handshake is usually gentle.

c. Germans repeat a brusque handshake upon arrival and departure.

d. A British handshake is firm and repeated frequently.

42. Language is important because it E

e.helps us shape concepts, controls how we think, and controls how we

perceive others.

f.allows us to be understood by foreigners.

g.is determined by colonialism.

h.is stable, easily understood, and free of diversity.

43. Which of the following countries uses high-context language? A

F.Canada

G.Germany

H.Japan

I.United States

44. Slang is generally L

I.understood by everyone.

J.spoken by the masses.

K.easily translated.

https://www.wendangku.net/doc/15555226.html,ed by subgroups.

45. Nonverbal communication does not include D

a. chromatics.

b. chronemics.

c.haptics.

d. semantics.

46. "The part was found defective, and it was determined that there is a defect in the button

causing it not to fit into the chassis." This statement is an example of a H

E.linear explanation.

F.verbose explanation.

G.nonlinear explanation.

H.why explanation.

47. Which of the following would be an example of a translation problem? H

https://www.wendangku.net/doc/15555226.html,ing the intention of the speaker rather than the actual words in the translation.

F.Qualifying slang terms.

G.Not translating conversation taboos.

https://www.wendangku.net/doc/15555226.html,ing a word for which no exact word or concept is available in the second

language.

48. Which statement highlights weak uncertainty avoidance? B

a. One group's truth should not be imposed on others.

b. Scientific opponents cannot be personal friends.

c. Citizen protest should be represse

d.

d. Negative attitudes are expressed toward young peopl

e.

49. The main idea of the Sapir-Whorf Hypothesis is that D

https://www.wendangku.net/doc/15555226.html,nguage is just a device for reporting a person's experience.

b.two languages can represent the same social reality.

c.the social reality can be conveyed to a person who does not speak the

language.

https://www.wendangku.net/doc/15555226.html,nguage functions as a way of shaping a person's experienc

e.

50. Many multinational firms find that cultural shock can be alleviated by D

a. sending only top executives abroad.

b. sending only young, single associates on overseas assignments.

c. testing associates to see who is most qualifie

d.

d. selecting employees for overseas assignments who possess certain personal and

professional qualifications.

跨文化交际试题 附答案

《跨文化交际》试题(附答案) Paper 1 Communication Analysis ? The following are three different cases of cross-cultural communication. In each of the cases there is something to be improved upon. Write an analysis on what is to be desired for more successful communication or cultural understanding.? ? Question 1 Case 1: Chen Bing, a Chinese tour guide, is talking to a Canadian tourist, Luke Baines, who has no knowledge of Chinese at all. They are having dinner in a restaurant. Chen: This is Beijing duck, one of China's most famous dishes. You'll love it! Luke: No, thanks. I don't like duck. I prefer chicken.? ? Question 2 Case 2: Feng Li and Tom have been working on a scientific experiment at a British university for some months. It has not been totally successful. They are discussing the situation in the laboratory. Feng Li: I don't know where it went wrong! Tom, Don't feel so bad. Cheer up, you've done your job. Feng Li: But our experiment has turned out to be a failure. Tom: Relax for a couple of days. I'll face the music. Feng Li: Tom, we are not playing children's games here. This is a scientific experiment. Tom, I've never taken the experiment as child’ s play, and I'm playing the game. Feng Li: You say you're playing the game! It's a rather important experiment! Feng Li walks out of the Laboratory angrily. Tom is puzzled.? ? Question 3 Case 3: This is a more complex situation where there are several things that require more informed cultural analysis. Find the cultural problems and explain the cultural differences. Jim and Li Zhen were students together at Leeds University in Britain. A year later, after graduating, Jim went to Shanghai as a visiting scholar on a year’s exchange.

跨文化交际(英文版)

Cross –cultural communication Thesis statement: This paper is mainly talking about the culture differences between several countries. Outline: Chapter 1: Language and culture in communication Chapter2: Culture shock Chapter3: What’s in a name? Chapter4: Social interaction Chapter 5: Roles and relations Chapter6: Non-verbal communication Chapter 7: In other words. Chapter 8: From a primitive Tribe to a Global Village Conclusion Chapter 1: Language and culture in communication There is no denying the fact that out daily lives depend largely on communication, without it we can’t know each other. So, we should come to realize that communication is of great importance. What is communication? In total, communication can be divided into two parts; they are verbal communication and non-verbal communication. However, different people hold different opinions about communication. In general, if there is communication, there must have 4 cases: there are at least two or more people, some contact between communicators, a language shared by communicators, an exchange of information has taken place. I just take the fist one for example. Suppose there is one person, there can’t be communication. Otherwise, he may talk to himself. Communication not just exist in human-beings There are five kinds of communications they are human communication, animal communication, human-animal communication, human machine communication, machine communication. So, Animals and machines can also communicate with each other. For human beings, how can we communicate with each other? Experts say that there are various kinds of communication. Nowadays, there are different kinds of tools for us to communicate .For people we can use telephone and computer to communicate with each other. By them, finally we can receive message. What is social situation? When there are two or more people gather to do a job or an activity, then it creates a social situation. That is to say, an individual working alone can not constitute a social s A social situation may have two definitions. One is given by the community, and the other by the participants. Finally, we should notice that being polite plays a crucial role in

跨文化交际概论-课程各章节内容要点整理

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在日本,自动售货机里出售除下列哪一种饮料以外的所有其他饮料? A. 啤酒 B. 加糖精的保健饮料 C. 加糖的咖啡 D. 美国公司生产的软饮料 解答: B 参考答案: B 3. 单选题:(1.0分) 在拉丁美洲,管理者______。 A. 一般会雇佣自己家族的成员 B. 认为雇佣中级家族成员是不合适的 C. 强调雇佣少数特殊群体员工的重要性

D. 通常雇佣比实际工作所需更多的员工 解答: A 参考答案: A 4. 单选题:(1.0分) 在拉丁美洲,人们______。 A. 认为交谈时和对方进行眼神交流是不礼貌的 B. 总是等到对方说完才开始说话 C. 身体接触次数比相似情况下北美商人多 D. 避免身体接触,因为这被认为是对个人隐私的侵犯解答: C 参考答案: C

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●要力图将跨文化交际理论与交往实践相结合,将西方文化交际的理论与 实践与中国的本土文化相结合,通过大量真实生动的交际的成败案例的 学习,提高分析问题和解决问题的能力; ●参考指定教材各章后的练习以及书后附的两套模拟自测题,术语定义配 对题、是非题和多项选择题可帮助复习检验对所学内容熟悉的掌握程度,熟悉客观题型,问答题和案例有助于进一步理解。 跨文化交际导论课程期末考试模拟题 (答案供参考) Ⅰ. Match the following terms with their definition. (20%) 1.the study of the way that people use physical space to convey messages. B 2.the way in which time is used in a culture. A 3.the actual practice of concepts or beliefs. E 4.the total activity of learning one's culture. C 5.social principles, goals, or standards accepted by persons in a culture. D A.Temporal language/chronemics B.Behavior communication C.Spatial language/proxemics D.Enculturation E.Values 6. between nations and governments rather than individuals A 7. perceptions about certain groups of people or nationalities C 8. a learned organization of rules for making choices and for solving conflicts B 9. volume, pitch, and rate that affects message meaning E 10. the idea that every act of communication must happen in some sort of surroundings D A.international B.context C.value

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谈话的气氛很好,可是慢慢地Mark发现,这位女士正在慢慢地后退。她看上去明显很不安。正当Mark想跟她谈论一下澳洲人的风俗时,一位不远处的男士看了那位女士一眼,她如释重负地走过去开始和那位男士聊起来,留下Mark一个人疑惑地站在那里。

二、请用单一制时间观和多元制时间观来分析以下案例: 【案例2】 德国外教Nowak经常去一中国菜摊买菜,因为她的摊子品种多、态度好。这天他挑好了一颗西兰花,正犹豫再买点什么,听到摊主又在招呼其他顾客,他等了一会儿。只见摊主手脚麻利地给其他两个刚来的顾客过称、装袋、收钱。好容易轮到他,摊主一边为他称菜,一边又在试图招呼其他人。Nowak不高兴地说:“我是先来的,你应该先服务好我。”摊主笑着回答:“我看你半天没吱声,以为你还想挑点什么呢。我这不来了吗?!”Nowak回家的路上,一直觉得自己在这里是“老外”,太容易被人欺负了。 三、请用个体主义和集体主义价值观来分析以下案例: 【案例3】 飞利浦照明公司某区人力资源副总裁(美国人)与一位被认为具有发展潜力的中国员工交谈,想听听这位员工对自己今后五年的职业发展规划及期望达到的位置。中国员工并没有正面回答问题,而是开始谈论起公司未来的发展方向、公司的晋升体系,以及目前他本人在组织中的位置等,讲了半天也没有正面回答副总裁的问题。副总裁有些大惑不解,没等他说完已经有些不耐烦了,因为同样的事情之前已经发生了好几次,“我不过是想知道这为员工对于自己未来五年发展的打算,想要在飞利浦做到什么样的职位罢了,可为何就不能得到明确的回答呢”谈话结束后,副总忍不住向人力资源总监抱怨道,同时受到压力的员工也向总监诉苦,“这位老外怎么这么咄咄逼人?”作为人力资源总监,他明白双方之间不同的文化背景及由此引发的不同的沟通方式引起了隔阂,虽然极力向双方辩解,但要完全消除已经产生的问题却并不容易。 四、自行寻找案例,用中西思维方式的差异分析中西写作表达习惯的差异。

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