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文秘英语(第二版)参考答案

文秘英语(第二版)参考答案
文秘英语(第二版)参考答案

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文秘英语(第二版)参考答案

Unit 1

Lesson1

Look and Learn

1 cabinet

2 monitor

3 telephone

4 green plant

5 hand-shake

6 stamp

Dialogue

A 1 secretary 2 Mr. Zhang Ming 3 Mr. Richard Thomson Reading

A smile( e ) handshake( a ) slippers( d )

T-shirt( f ) suit( c ) shout( b )

B Good Impression: smile handshake suit

Bad Impression: slippers T-shirt shout

Lesson 2

Look and Learn

1 printer

2 copier

3 fax machine

4 scanner

5 shredder

6 projector

Dialogue

B 1 receiving guests 2 dealing with phone calls

3 taking charge of other basic duties.

4 Reading, sorting and organizing a variety of mails

5 compose letters

6 write notes

7 assist in preparing reports, memo

8 arrange the business travels for me

9 harmonize the relationship

10 file

Reading

A endless urgency deadline distinguish reasonable secretary

B chat( e ) discuss( d ) smoke( b )

angry( a ) type( c ) quarrel( f )

C Proper Activities: discuss type

Improper Activities: chat smoke angry quarrel

Lesson 3

Look and Learn

1 sofa

2 safe

3 conference table

4 air conditioner

5 shield

6 potted landscape Dialogue

A 1 ( d ) 2 ( a )

3 ( b )

4 ( c )

Reading

A file box ( d ) baby bed ( c ) toy ( f )

swing ( b ) mural ( e ) bike ( a )

B Acceptable: file box mural

Unacceptable: baby bed toy swing bike

Lesson 4

Look and Learn

1 energy saving lamp

2 recycle

3 save water

Dialogue

A 1 regulate our power use

2 get small plants in the office

3 implement a recycling program

4 turn off the lights when leaving the office

5 use energy-saving equipment

B1—c 2—d 3—b 4—a

Reading

A 1 Yes 2 No 3 Yes 4 No

B significant replace unnecessary scratch incentive benefit

Unit 2

Lesson1

Look and Learn

1 calculator

2 note book

3 scissors

Dialogue

A 1 quite smooth

2 greeting the visitors

3 standing to greet a new guest at the table

Reading

A 1 C 2

B 3 A

B business toward contact

enthusiasm impression handshake

Lesson 2

Look and Learn

B 1 equipment 2 reception desk 3 register

Dialogue

A 1 No 2 Yes 3 No 4 Yes

B1-c 2-d 3-b 4-a

Lesson 3

Look and Learn

1 cordless phone

2 laptop

3 headset

Dialogue

A 1 to try to answer the telephone by the second or third ring

2 to say your name when you answer the telephone

3 to have a smile on your face when talking to the customer on the

telephone

4 to repeat the question

5 to end the call with a warm “Thank you for your call”

Reading

A record ( e ) smoke ( f ) eat ( a )

noisy ( c ) sleepy( d ) smile ( b )

B Acceptable: record smile

Unacceptable: smoke eat noisy sleepy

Lesson 4

Look and Learn

1 scratch pad

2 telephone answering machine

3 message

Dialogue

A 1 Yes 2 No 3 Yes 4 No

B1-d 2-c 3-a 4-b

Unit 3

Lesson1

Look and Learn

B 1 airline 2 weather forecast 3 transportation

Dialogue

A 1 New York

2 six

3 the lake view

Reading

A 1 Destination

2 Date and time of departure and arrival

3 Transportation

4 Hotel accommodation

5 Appointment

6 Reference materials

B 1 Details

2 the boss

3 the relevant persons

Lesson 2

Look and Learn

1 boarding pass/boarding card

2 Electric Boarding Pass

3 passport

4 visa

5 airline ticket

6 train ticket

7 coach ticket 8 steamer ticket Dialogue

A1-b 2-c 3-d 4-a

B 1 B 2 B 3 C

Reading

A 1 Yes 2 No 3 No 4 Yes

B experience transportation destination development

Lesson 3

Look and Learn

1 lobby

2 reception

3 single room

4 double room

5 business suite

6 double entry suite

Dialogue

A 1 A 2 A 3 C

Reading

A single room( d ) MGM Grand ( b ) Luxor ( c )

Burj Al-Arab ( a ) double room ( e ) business suite ( f ) B Famous Hotel: Burj Al-Arab MGM Grand Luxor

Room Style: single room double room business suite

Lesson 4

Look and Learn

A 1 soup 2 fish 3 beef

4 fruit

5 champagne

6 dessert

C 1 Excluding 2 concerned

Dialogue

A1-b 2-a 3-d 4-c

Reading

A 1 in advance

2 check

3 early than late

B restaurant advance addition

concerned amount depend

Unit 4

Lesson1

Look and Learn

1 platform

2 backdrop

3 microphone

4 scroll

5 stationery

6 document Dialogue

A 1 to ask yourself whether the meeting is necessary or not

2 to prepare a notice

3 to check the conference room again

B 1 d 2 c 3 a 4 b Reading

A 1 C 2 C 3 A

B 1 No 2 Yes 3 No 4 Yes

Lesson 2

Look and Learn

1 white board

2 board maker

3 pin wall

Reading

A 1The relevant person or audience

2 The subject matter

3 The date and Time

4 The place

5 The things needed to be notified, etc

B notice aspect audience

relevant announcement

Lesson 3

Look and Learn

1 cup

2 USB flash disk

3 mouse mat

Dialogue

A pen ( b ) notepad ( d ) stamp ( e )

clear bag( f ) pet ( c ) car ( a )

B Can be sent to the guests: pen notepad stamp

C an’t be sent to the guests: clear bag pet car

Reading

A 1 Yes 2 No 3 Yes 4 No

C1-b 2-d 3-a 4-c

Lesson 4

Look and Learn

1 digital recorder/ voice tracer

2 take the minutes

3 message board Reading

A 1 minutes 2 tape recorder 3 transcribe

C

Unit 5

Lesson1

Look and Learn

1 audience

2 memo

3 coworkers

Reading

A 1 organize your thoughts before writing the memo

2 understand the basic format of a memo

3 simplify the information

4 avoid any statements that are not directly related to the purpose of the

memo

5 include everyone

6 check your spelling

B statement personal workplace distract understand

Lesson 2

Look and Learn

1 negotiate

2 gummed label

3 gift

Dialogue

A 1

B 2

C 3 C

Reading

A 1 Yes 2 No 3 No 4 Yes

B1-c 2-d 3-a 4-b

Lesson 3

Look and Learn

1 sign pen

2 signature flag

3 ink device

Dialogue

A champagne ( d ) contract ( e ) wind bell ( f )

flower( a ) balloon( b ) stage ( c )

B suitable for the negotiation: champagne contract flower

unsuitable for the negotiation: wind bell balloon stage Reading

A 1 legal 2 signed 3 attorney

Lesson 4

Look and Learn

1 envelope

2 letter opener

3 congratulation

Dialogue

A 1 congratulation 2 confused 3 Mr. Thomson

B 1 write it as soon as possible

2 brief and sincere

3 express how much we hope for further cooperation

Reading

A1-C 2-A 3-C

B deliver modest inexpensive

associate sincerity faithfully

文秘英语

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案首

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握和灵活运用所学的秘书英语知识。 三、课程的相关课程及其关系 学习本课程前的相关课程包括:秘书学、秘书实务、会议管理等相关课程,通过了解这些内容,学生可以掌握基础的秘书工作专业知识,为学习文秘英语打好。 四、课程内容及学时分配 本课程教学总时数为52学时,其中讲授学时为30时,实训为22学时。 第一单元 教学时数:2课时 教学重点:英文求职信的正确书写和商业信函的书写,让学生学会怎样才能成为一个合格的秘书,其中包括如何面试、如何准备,及英文求职信的写作。 教学难点:如何做好办公室的工作,其中包括学会与同事、客户见面的表现,与老板和同事如何相处,及商业信函的书写和基本的商业礼节。掌握面试的常用口语,并能较流利地回答有关的问题,能正确地书写英文求职信和个人简历。 教学内容: Section1: Being interviewed Section2: Preparing an interview Section3:Writing a cover letter and a resume Section4: Getting some knowledge of a secretary 作业:课后拓展练习,以及写一封英语求职信。 第二单元 教学时数:2课时

研究生英语听说教程答案

听写填空 一单元、P5 Outrageous shopping bills are a familiar 1. suffer that nightmare 2. genders 3. unaffordable 4. sufferers 5. more than 1 in 20 adults 6. expensive electronics 7. such a high number of compulsive shoppers in the general population 8. make finding a cure a priority 二单元、P20 Tree-lighting Ceremony 1. Location: Rockefeller Centre, New York 2. Time: right before the Christmas Season 3. Height of the tree: nearly 9 storeys 4. Audience: people from all around the country 5. Number of the lights on the tree: 30000 6. Size of the star topper: nearly 10 feet in diameter of the star topper: crystal 8. Source of the tree: a home in Connecticut 二单元、P29 Post-vacation depression includes 1. sleeplessness 2. loss of appetite 3. irregular heartbeat 4. feelings of despair 5. tiredness 6. stomachache 7. trouble breathing 9. nervousness 10. Space the month-long vacation out 11. blow it all at once 12. returning on a Monday 13. such blues are temporary 14. don’t make important decisions 15. a new period in life 16. personal growth 三单元、P34 Reporter: In Vail, Arizona, a new school 1. in this case involves 2. impact 3单元、available 4. resources 5. What’s the point 6. medium 7. reasoning 8. normal 9. from their perspective 10. opposed to just the one angle 四单元、P51 Beijing opera is largely seen as a dying art 1. devoted 2. computer animator 3. discipline 5. explanation in English 6. much-loved legend 7. supernatural 8. challenge 9. that’s within the rules of the opera. 10. wins good reviews from both Western and

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