DELL QPA CHECK LIST

Mechanical Quality Process Audit

Information and Instructions

PURPOSE

1. This document was developed as an Audit Tool for GOE to assess the Mechanical Manufacturing Process used by a Mechanical Supplier.

2. To communicate Dell's Manufacturing Capability expectations to mechanical Suppliers.

3. The document is intended to provide a roadmap for Mechanical Manufacturing Capability improvement and thus improve the

quality of the product delivered to Dell and the Dell Customer Experience.

SCOPE

1. The Mechanical Audit Document is intended to be used for suppliers/manufacturers of Mechanical Products.

2. This include sub-tier suppliers if they supply critical process to 1st tier supplier.

3. Dell GOE will provide resource to train supplier on the checklist and conduct on-site audit where deemed necessary;

AUDIT STRUCTURE and QUESTIONS

The Audit breaks down the Mechanical Manufacturing Process into individual process steps, each of which is represented by an individual workshee

Within each worksheet is contained a series of questions specifically pertaining to the process being examined.

These questions are focused on evaluating Process Disciplines, Control Methods, Process Capability/Technology, and Attention to Detail

in how a Process is set-up and operated.

AUDIT APPLICATION and FREQUENCY

All elements of this audit may not be applicable. Audit can be applied to any element individually or a complete assessment as required.

Frequency:

Annually - Complete QPA (per GOE's discretion on Need & Risk)

For used for New Supplier, New Line, New Product (GOE to make discretion auditing on specific section of QPA typically dependent on NUDD's identification). AUDIT RESULTS

1. 0% - 79.9%: Not Qualified

2. 80% - 89.9%, and no section below 80%: Conditionally Qualified,

3. 90% - 100%, and no section below 90: Qualified.

AUDIT BY SELF-ASSESSMENT

1. Supplier to study the checklist and confirm understanding with responsible Dell GOE

2.. Conduct self-assessment per plan;

3. Publish scored checklist, each item that not get full score should be followed with remark on non-compliance;

4. Provide correction and schedule.

ADDITIONAL QUESTIONS

Please contact GOE for questions.

REVISION HISTORY

1.1 Revised original QPA to include functional areas

1.2 Updated to adjust scoring points & removed repeated questions

1.3 Add SOW item into Integration process, enhance ESD, powder coating, painting area. Standardize format.

1.4 Add in various process specific checklist and remove Decorative Finishes checklist. Add non-negotiable items. Modified by KK Teoh/Chris Rich

1.5 General touch up, not release for official use.

1.6 Integrate Mg Alloy QPA, certain DF sections, add cleanroom, remove non-nego questions, general modification on several existing sections.

Modified by KK Teoh/Stella Huang/Chris Rich/Karl Lu - 12/24/08.

individual worksheet.

dent on NUDD's identification).

Rich - 1