英语情景对话-电话
?I have another call coming through. I better run.
?I'm afraid that's my other line.
?I'll talk to you again soon. Bye.
商务电话英语实战宝典
1．Beijing Trading Campany．May I help you？
北京贸易公司。请问有何贵干？
2．We have two Zhongs．
我们这里有两位先生姓钟。
3．Is that Bob Zhong，or John Zhong？
你要接Bob钟，还是John钟？
4．I’m sorry，he’s not in the office now．
很抱歉，他现在不在办公室。
5．Do you have any idea when he’ll be back？
你知道他何时回来吗？
6．I have no idea（when he’ll be back．）
我不知道（他何时回来）。
7．Can you ask him to call me when he comes back？
他回来时请告诉他打电话给我好吗？
8．It’s urgent．
有急事。
9．I’m sorry but he’s in Shanghai on business．
很抱歉，他出差去上海了。
10．Probably sometime tomorrow．
可能明天（回来）。
11．Is there anyone else who can help me？
有没有其他的人能帮我？
12．OK．I’ll just put yo u through．
好的，我这就给您转接。
13．Just a moment，please…
请稍候。
14．You’re welcome．
别客气。
15．Is Mary there？
玛丽在吗？
16．Mary is out right now．
玛丽现在不在。
17．Why don’t you call back later this afternoon？
您不妨今天下午再打来。
18．When will she be back？
她何时会回来？
19．Will it be too late if I call around 10∶00 this evening？
如果我在晚上10点左右打来会不会太晚？
Dialogue A
（A：Receiver B：Smith）
A：Good morning．Beijing Trading Company．May I help you？
B：Good morning．This is Mr．Smith of King Electronics Compa-ny．I’d like to speak to Mr．Zhong，please．
A：We have two Zhongs here．Is that Bob Zhong，or John Zhong？
B：Bob．
A：Mr．Bob Zhong in the Overseas Sales Division？
B：Right．
A：I’m sorry，he’s not in the office now．
B：Do you have any idea when he’ll be back？
A：I’m sorry，I have no idea．
B：Can you ask him to call me when he cames back？It’s urgent．
A：Yes，I will，Mr．Smith．
B：Thank you．
A：You’re welcome．
Dialogue B
（A：Receiver B：George Richter C：White）
A：Hello．ABC Gompany．May I help you？
B：Hello．This is George Richter．May I speak to Mr．Davis？
A：I’m sorry but he’s in Shanghai on business．
B：Do you have any idea when he’ll be back？
A：Probably sometime tomorrow．
B：I have a question abut the E-4800 computer．Is there any one else who can help me？
A：Of course．Miss White is the export manager．Would you like to speak to her？
B：Yes，please．
A：OK．I’ll just put you through．
B：Hello．This is White speaking．Can I help you？
A：Hello．This is George Richter of Beijing Trading Company．Is it possible to make a change in our order？The order number is1518．
C：And what kind of change did you want to make，sir？
B：Well，we ordered twenty E-4800s，but we want to change them to P-6800s．
L：Just a moment，please…Oh，I’m sorry，but they have already been sent．
Dialogue C
（A：Mary’s father B：Jane）
A：Hello．
B：Hi．This is Jane．Is Mary there？
A：I’m sorry．Mary is out right now．She went shopping with her Mom．
B：When will she be back？
A：I’m not sure．Why don’t you call back later this afternoon？
B：Will it be too late if I call around 10∶00 this evening？
A：That’s all right．We don’t go to bed early．
B：Thank you．Bye！
A：Good-bye．
Words and Expressions
trade vi．做生意；交易company n．公司；商号electronics n．电子学oversea（s）a．海外的sale n．出售，出卖division n．分，分割，分裂urgent a．紧迫的，催促的business n．商业；营业；商店
probably ad．很可能；或许，大概export ／vt．输出，把……出口order n．等级，序次，秩序send vt．送，寄around prep．在……周围，环绕
外企办公室电话英语
1. ABC corporation. May I help you? ABC 公司, 我能帮你什么吗?
这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字“ABC
corporation“, 然后再说, “May I help you?“ 或是如果要更客气一点的话则可
以说“How can I help you?“ (我该怎么帮你?), 因为这样的问法表示我‘该’怎
么帮你, 而非我‘需不需要’帮你? 但基本上“May I help you?“ 跟“How can I
help you?“ 都很常见就是了. 不过如果是机器接的电话, 则听到的多半是这样,
“Thanks for calling ABC corporation, if you know your party’s last name
or extention, press 1. If you want to recieve information or publication,
press 2. If you want to talk to the operator, press pound sign or remain
on the line.“ (感谢你打电话到ABC 来, 如果你知道你要找的人的姓或是分机
号码, 请按1, 如果是想要本公司的简介或出版品, 请按2, 如果是要找总机,
请按#, 或是请别挂断.
2. And you are? 你是?
如果人家打电话来是要找你的上司, “May I talk to your manager?“ (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定
人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来
的是谁. 最客气的问法是, “Whom I am speaking with?“ 或是“Whom am I
talking to?“ (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他
们经理, 他们就会用比较口语的说法, “And you are?“ (你是?) 如果人家这样问
我, 我就可以答, “This is Benlin.“ 像是“And you are?“ 这么口语的英文书上
大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真
的不用怕. 越简单的句子老美越听得懂. 而且事实上“And you are?“ 这句话还有许多适用的场合, 例如在公司的接待处(reception). 来访的客人如果说, “I’m looking for Mr. Wolf.“ (我要找伍夫先生) 接待小姐就可以反问他, “And you are?“ (你是?) 所以像这种简单又好用的句子大家一定要记起来喔!
3. I’ll put her on the phone. Just a second. 我会请她听电话, 请等一下.
Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, “Could you please just put her on the phone?“ (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, “Ok. I’ll put her on the phone. Just a second.“ (好, 我会请她听电话, 请稍等一下.) 上面讲的put someone on the phone, 指的多半是只有一只电话时, 但如果像公司里有许多分机, 则用‘转接’ transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, “I’m transferring your call.“ 或是“I’m redirecting your call.“ (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, “One moment, please.“ 或是, “OK. I’ll put you through.“
4. Would you mind holding for one minute? 你介不介意稍微等一分钟啊?
在美国如果有机会打电话给客户服务(Customer Service)部门, 如果没意外的话都会听到以下的电话录音, “All of our representatives are currently busy serving their customers. Your call will be answered in approximate 5 minutes“ (我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, “Please continue to hol d, your call is very important to us.“ (请继续等候, 你的来电对我们非常重要). 所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的. 所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, “Hold on“, 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的. 如果万不得已一定要请他稍候, 我们要客气一点地说, “Would you mind holding for one minute?“ 所以记得要给对方一个明确的时间, 例如one second 或是five minutes 不要让对方无止境地等下去.
但是如果一分钟到了你还没忙完, 则最好再说一次, “Sorry, I am still on the phone. Could you hold for another minute?“ (对不起, 我还在讲电话, 能不能再请你稍候一分钟.)
5. He’s out for lunch. Would you like to try again an hour later?
他出去吃午餐了, 你要不要一小时后再打来?
受到中文的影响, 许多人要讲某人‘出去’吃午餐了常会说成, “He went out for lunch.“ 其实这个went 是多余的, 通常老美只讲be out for something 就行了. 如果要再简化一点, 单说, “He is on lunch.“ 或是“He is on (lunch) break.“ (他正在休息时间.) 这样子也可以.
如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用try again/ call again 之外, 我们也可以用call back/ try back 这样的讲法. 例如你可以建议别人, “Why don’t you call back in 30 minutes?“ (你何不30 分钟后再打来呢?) 第二种选择就是请对方留言, 客气一点的讲法是, “May I take your message?“ 或是“Would you like to leave
a message?“ (你想留言吗?)
6. She is not here but you can call her machine.
她不在这里, 但是你可以打她的电话答录机.
老美管电话答录机叫answering machine 或是也有少数人叫answer machine. 但是在一般的对话中常常简称machine. 例如“You can call her machine.“ 就是说, 你可以打她的电话答录机留言. 或是你打电话给某人, 但你想他很可能不在, 这时你就可以说, “I’m expecting a machine.“ (我想会是电话答录机接的电话.) 如果是“I want to check on my machine.“ 则是说我要检查电话答录机里的留言.
记得喔! 通常人家讲someone’s machine 时百分之九十九都是指电话答录机而言, 你可别傻傻地问人, “Answering machine?“ 像六人行(Friends) 里有一集Chandler 说, “I got her machine.“ 结果Joey 还呆呆地问他, “Her answering machine?“ Chandler 就讽刺Joey 的无知说, “No. interestingly enough, her leaf blower (machine) picked up the phone.“ (很有趣喔, 不是电话答录机喔! 而是她的吹落叶机接的电话.) 注: 美
国的萿叶都不是用扫的, 而是用吹的, 很神奇吧? 而leaf blower 就是那种背在身上拿来吹落叶的机器啦!
7. I’m interested in your CRM software. Can you give me an quote?
我对你们的客户关系管理软体有兴趣, 能跟我报个价吗?
之前讲的都是别人打电话进来要怎么回答, 现在要讲的是如果你打电话给别的公司要怎么讲. 通常你会打电话给别的公司不外乎以下几种状况: 询价, 下订单, 追踪订单, 应征工作, 推销产品等等. 首先谈到询价. 如果只是要请对方大
略地估个价钱, 你可以说, “Can you give me a quote?“ 或“Can you give me an estimate?“ 但是提醒大家, 这个quote 发/kwot/ 的音, 记得要特别强调那个/wo/ 的音, 不然老美会以为你在说coat /kot/ 或是court /kort/ 这个字. 这种情况就发生在我身上不只一次, 有一次拿车去修车厂估价, 我跟技工说, “Can you give me a quote?“ 他却回答我, “You need a coat?“ 扯了半天他才搞懂, 后来我才知道原来自己quote 的音发错了. 所以最好的办法
就是用estimate, 这个字是绝对不会发错的.
另外, estimate 和quote 也可以指‘报价单’而言, 例如你可以要求别人, “Can you send me a sample with an estimate ASAP?“ (能不能请你尽快送一份样品和报价单给我?)
8. I’d like to place an order for a DL-1100 color printer.
我想要下一份DL-1100 彩色印表机的订单.
以前每次为了买东西而打电话给人家, 我都直接说, “I want to buy this, I want to buy that.“ 当然啦! 要买东西的人最大, 不管你说什么别人都一定会想办法把东西卖给你的. 只是你如果直接说buy 听来比较像是日常生活在说的对话. 如果像是公司要采购商品时, 最好正式一点用order, 或是更完整一些说place an order for, 例如“I want to order a color printer.“ 或是, “I want to p lace an order for a color printer.“ 都是不错的用法.
9. I’m calling to check my order status.
我打电话来查看我订单的状况.
以前我因为不知道check order status 这个用法, 常拉拉杂杂讲了一堆才能表达我的意思. 例如我可能会说, “I ordered something yesterday. Can you check if you’ve shipped it or not.“ 这句话听起来是不是蛮笨的? 后来我
暗中观察, 同样的情况原来老美居然都简简单单地说“I want to check my order status.“ 或是“I want to track my order status.“ 就能完整地表达这句话的意思, 真是太神奇了.
这让我想到有一次在机场也是, 我想问柜台小姐我的朋友倒底坐哪一班飞机, 那班飞机有没有慢分, 他大概几点会到, 当我好不容易讲完这么长一串时, 柜台小姐居然只回了我一句, “You wanna check passenger status?“ 差点没昏到, 原来我只要用check passenger status 就行了喔?
10. I was referred to you by Mr. Gordon.
我是Gordon 先生介绍我来的.
打电话到别人公司如果是有求于人的话,例如要去应征啦或是推销东西啦, 最好能先攀点关系啦! 例如最常用的招数, 我是某某人介绍来的, 就是“I was referred to you by someone.“ (注意, 介绍在这里用refer 而不是用introduce.) 还有呢? 如果你今天拿到了该公司的折价卷, 则最好也是开宗明义地说, “I got your number from a coupon, which says your product is 50% off today.“ (我是根据你们折价卷上的号码打过来的, 它上面写着今天产品五折优待.) 这样子让他想赖都赖不掉. 总之呢? 先表明自已是怎么搭上这条线的, 这样子别人才不会有突兀的感觉啦.
点餐英语情景对话
餐厅英语情景对话 A: What can I do for you, sir? 先生，您要来点什么？ B: What have you got this morning? 今天早上你们这儿有什么？ A: Fruit juice, cakes and refreshments, and everything. 水果汁、糕点、各种茶点等等，应有尽有。 B: I’d like to have a glass of tomato juice, please. 请给我来一杯西红柿汁。 A: Any cereal, sir? 要来点谷类食品吗，先生？ B: Yes, a dish of cream of wheat. 好的，来一份麦片粥。 A: And eggs? 还要来点鸡蛋什么的吗？ B: Year, bacon and eggs with buttered toast. I like my bacon very crisp. 要，再来一份熏猪肉和鸡蛋，我喜欢熏猪肉松脆一点。 A: How do you want your eggs? 您喜欢鸡蛋怎么做？ Ｂ: Fried, please. 煎的。 A: Anything more, sir? 还要什么别的东西吗，先生？ B: No, that’s enough. Thank you. 不要了，足够了。谢谢。 Dialogue 2 (A couple waiting to be seated in a crowded restaurant) （一对夫妇在拥挤的餐厅外等待就座） A: Do you have a reservation, sir? 请问您订位了吗？先生，太太？ B: No, I am afraid we don’t. 没有。 A: I’m sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available? 很抱歉，餐厅已经满座了。约要等30分钟才会有空桌。你们介意在休息室喝点东西直至有空桌吗？ B: No，thanks. We’ll come back later. May I reserve a table for two? 不用了，谢谢。我们等一会儿再来。请替我们预定一张二人桌，可以吗？ A: Yes, of course. May I have your name, sir? 当然可以。请问先生贵姓？ B: Bruce. By the way. Can we have a table by the window? 布鲁斯。顺便，我们可以要一张靠近窗口的桌子吗？ A: We’ll try to arrange it but I can’t guarantee, sir. 我们会尽量安排，但不能保证，先生。
电话英语情景对话：打错电话
电话英语情景对话：打错电话 118.Ibegyoupardon?Misswho? 对不起，你说谁? 119.I'msorry，butIdon'tknowthatname. 对不起，我不认识这个人。 120.Youmusthavethewrongnumber. 你一定是弄错号码了。 https://www.wendangku.net/doc/ab11041200.html,eon.IknowAnna'sthere.Letmetalktoher. 不要这样好不好。我知道安娜在那儿，让我跟她讲话。 122.There'snoonenamedAnnahere. 这儿没有叫安娜的。 123.Areyousureyouhavetherightname? 你肯定没弄错姓名吗? 124.Whatnumberareyoutryingtodial? 你要的电话是什么号码? 125.I'dliketomakeaperson-to-personcalltoBeijing，China.我想打一个通到中国北京的叫人电话。 126.ToMr.Qinat6634-6972. 找秦先生，号码是6634-6972. 127.Mr.Zhou，willyouholdtheline，please? 周先生，请稍等一会儿好吗?
128.ThereisnoQinatthatnumber. 那个号码查无秦先生。 129.Willyoucheckthenumberagain，please? 请您再核对一下电话号码好吗? 130.WhatthenumberIgaveyou，operator? 接线员，我给你的号码是多少? 131.I'vegivenyouawrongnumber. 我给错电话号码了? 132.I'mafraidyouhavethewrongnumber. 我想您打错了。 133.Isuggestyoulookinthephonebook. 我建议您查一下电话簿。 DialogueA (A：AyoungmanB：Receiver) A：Hello.CanItalktoMissAnnaLi，please? B：Ibegyoupardon?Misswho? A：MissLi.AnnaLi. B：I'msorry， butIdon'tknowthatname.Youmusthavethewrongnumber. A：Comeon.IknowAnna'sthere.Letmetalktoher. B： Sorry.There'snoonenamedAnnahere.Areyousureyouhavetherightna me?
英语日常情景对话(有用的情景对话)
二十一个场景对话 目录 1、你有什么计划吗 (1) 2、这几天真是太打扰你了 (2) 3、英文问路指路 (3) 4、这位子有人坐吗 (4) 5、打电话预定餐厅位子 (5) 6、商务宴会中的英文点菜方式 (6) 7、At Breakfast 吃早餐 (8) 8、如何用英语买火车票 (10) 9、谈薪水必备英语口语 (11) 10、On a Bus 在公共汽车上 (13) 11、Asking Favors 求助 (14) 12、Making an Appointment 预约 (15) 13、Saying Goodbye 告别 (16) 14、Meeting old friends 老友重逢 (18) 15、Saying Thank You 道谢 (19) 16、介绍和开场白 (20) 17、Finding a Room 找住房 (22) 18、At a Hotel 在旅馆 (23) 19、The weather 天气 (24) 20、这里停车每小时多少钱 (25) 21、为什么突然要辞职呢 (26) 1、你有什么计划吗 Nancy：Have a nice weekend! 周末好！ Jerry：Thanks. You too! 谢谢！你也好！
Nancy：Do you have any plans 你有什么计划吗 Jerry：Well, my family's away and I can't afford to do much. What about you 嗯，我家里人都走了，我承受不起做太多的事。你呢 Nancy：Oh, I haven't decided what I'm going to do yet. 哦，我还没决定我要做什么呢。 2、这几天真是太打扰你了 John：Have you had a good time these past few days 这几天玩得怎么样啊 Lily：Yes. Kunming is really a beautiful place. 好极了。昆明这地方真漂亮。 John：Thank you. You're welcome here anytime you want. 谢谢夸奖。什么时候想来就过来玩儿。 Lily：I'm afraid I've been a bother these past few days. 这几天真是太打扰你了。 John：Don't mention it. You know, we're old friends. 别这么客气。咱俩都老朋友了。 Lily：Well. Please come to Beijing if you have time, and let me do the honors. 好。有时间的话，一定来北京玩儿，让我也尽尽地主之宜。
五年级英语情景对话有关五年级英语对话
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P:’snearthefruitshop. M:___5____ P:Youcangetoffthebusatthefifthstopandyouwillmissitthere. M:Thanksalot. P:Youarewelcome. ,thisisspeaking. ? ,Ihavn’t. 4. John:Hi,Jack!WhendidyougetbackfromAustralia?Howwasit? Jack:
北京版小学五年级英语下册大纲
北京版小学五年级英语下册（一年级起点）教材分析 教材共8个单元（6个学习单元，2个复习单元）： Unit one What are you doing?（第一单元你正在做什么事？） 单元目标：1. 能够询问、回答或表述自己或他人正在做的事情并发表简单的看法。 2. 能听懂、认读本单元以现在分词的形式呈现的12个动词及动词短语，并能在相应情景中运用。 3. 能根据字母qu 在单词中发音为/kw/ （类似发音“扩”）的规律拼读单词。 4. 能理解Listen and say的对话内容，并能朗读对话。 5. 能读懂Now I can read板块中转述主课文的语段，并尝试复述。 Unit two What do flowers do? （第二单元花是能做什么？） 单元目标：1. 能听懂、指认并说出植物各部分名称以及它们的作用的词汇，能在情景中运用。 2. 能听懂、表达植物各部分的作业及做不同事物所需条件的功能句型：What do ... flowers do? They ... . What do ... need to ...? They need ... . 3. 能听懂、理解并朗读对话。 4. 能够体会辅音字母r及与r 组合的字母在单词中的发音，并根据规律尝试拼读单词。 5. 能够读懂Now I can read转述课文的小语篇，并尝试复述。 Unit three How do seeds travel？(第三单元种子如何传播？) 单元目标：1. 围绕有关植物的相关知识进行交流，如简单介绍树的作用、种子的传播等。 2. 能听懂、会说、认读get fruits from trees, make paper caps, potatoes, in water等词汇或词组，并能在相应的情景中应用。 3. 能用How do ... travel? 就出行方式进行询问，并用some..., and others... .句型结构表达不同的人会有不同的方式。 4. 能感知字母s在单词中的不同发音/s/, /z/，并能够拼读单词，朗读句子。 5. 能够借助插图理解对话内容，并能正确朗读对话。 6. 能读懂转述课文的语段，并尝试复述。 Unit four Revision （第四单元复习单元） 单元目标：1. 将一至三单元的知识点进行复习和操练。 2. 能够结合自身实际，写一写周末活动、日常交通、日常饮食等。 Unit five Who’s that baby boy? （第五单元那个男婴是谁？） 单元目标：1. 能够听懂、会说关于询问对方家人情况的交际用语，并能在情景中进行交流。 2. 能够理解并运用比较级结构... years older than ... 来介绍家人年龄。 3. 能够听懂、认读nephew, cousins等表示家庭成员的词汇，以及家庭成员日常交流活动的动词词组，并能在情景中运用。 4. 能够根据字母t在单词中发音为/t/的规律认读单词。 5. 能朗读对话，读懂转述主课文的语段，并尝试复述。 Unit six What will you do in the future? 单元目标：1. 能运用一般将来时与他人谈论未来将要从事何种职业。 2. 能听懂、指认并读出表达职业的单词professor, pilot, artist, barber等有关单词，并能在相应的情景中运用。 3.能理解本单元对话内容，流利地朗读，表演或复述对话。 4. 能准确认读辅音字母v在单词中的发音/v/并根据发音规律拼读单词。 Unit seven Are you going away for the holiday?